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2017 RAM Promaster City lighting problems

moderate 6 complaints filed with NHTSA · avg repair $250 · see lighting across all vehicles →

Complaints
6
Recalls
0
Avg fix
$250

When does it fail?

Of the 6 lighting complaints filed for the 2017 RAM Promaster City, here's the actual mileage breakdown — failures cluster heaviest at 0-25,000 mi.

0-25k
2 (66.7%)
25-50k
1 (33.3%)
50-75k
0 (0%)
75-100k
0 (0%)
100-125k
0 (0%)
125-150k
0 (0%)
150k+
0 (0%)

Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.

What stands out

No new NHTSA lighting complaint has been filed on this vehicle in over 5 years — the issue may be aging out of the active population.

Is there a fix? Manufacturer service bulletins

The manufacturer has issued service bulletins covering lighting on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.

Service Bulletin 09-003-23 Jan 2023

2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: Oil pressure low indicator lamp illumination between oil changes. Excessive oil consumption. This bulletin involves performing an oil consumption verification test and possibly replacing the long block.

full bulletin at NHTSA ↗
Service Bulletin 1806417 Aug 2017

Flash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following DTCs has been set:U1424 - Implausible Engine Torque Signal Received. U0402 - Implausible Data Received From TCM. P1DD2-00 - Torque Request Signal From TCM Denied. P0128 - Thermostat Rationality. Enhancement also included:Improved calibrations for catalyst overtemp protection.

full bulletin at NHTSA ↗
Service Bulletin 2101717 Aug 2017

Flash: Transmission Diagnostic and Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DTC:P0887 - TCM Power Control Circuit High. Enhancement also included:Improved calibrations for gear shifts.

full bulletin at NHTSA ↗
Service Bulletin 30948 Mar 2017

Molding Assy ?Frt door day light opening Rt/Lt: Return You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part numbers: 57010364AI, 57010365AI, 57010504AJ, 57010505AJ, 68224368AB, 68224369AB. Please return suspect parts back to your facing depot using Return Code 02, before 17 April, 2017.

full bulletin at NHTSA ↗
Service Bulletin 22843 Aug 2016

Inspect and Return: Lamp Assy - Tail Light Rt/L You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68110016AC, 68110016AD, 68110016AE, 68110017AD, 68236104AC, 68236105AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 31 August, 2016.

full bulletin at NHTSA ↗

Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.

What owners are reporting 3 most recent

lighting · 44,800 mi · filed 11/29/2020

The headlamps have been replaced multiple times, way more than they should need. We replaced the drivers side low beam in december 2019, april 2020 and now it is it out again - november 2020. In addition, there are no warning lights to let the driver know the low beam light is out. Our vehicle only has 44800 miles on it. Please investigate as head lanps are expensive.

lighting · 15,000 mi · filed 10/16/2018

Headlamp bulb out of work

lighting · 1,000 mi · filed 08/20/2019

Tl* the contact owns a 2017 Ram promaster 1500. The contact stated that the driver's door hinge was detached and the rear door latch was fractured and failed to open or close. In addition, the passenger side sliding door was fractured. Furthermore, while driving, the driver's side headlight became inoperable without warning and a "light out" message was displayed. The vehicle was taken to ferman…

Had lighting trouble with your 2017 RAM Promaster City? File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.

Common questions

How serious is the lighting problem on the 2017 RAM Promaster City?

It's a documented issue but not catastrophic. 6 complaints have been filed. Repairs average $250 and most owners catch it before it causes a breakdown.

At what mileage does the lighting typically fail?

Based on the 6 complaints filed, lighting issues most often appear around 20,700 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.

What does it cost to fix?

Independent shops typically charge around $250 for lighting repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.

Are there any recalls related to lighting?

No active recalls currently cover lighting issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.

Related

Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database. Verify the raw federal record at nhtsa.gov/vehicle/2017/RAM/Promaster City. Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are independent-shop national averages and may differ in your area. Some links on this page are affiliate links.
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