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ProblemsByVin File / 2017-RAM-PROMASTER-CITY
2017 · ram

ram Promaster City problems

2 safety recalls. 75 owner complaints. We mapped every trouble spot before you sign the papers.

0 5 10
Reliability score
7.6 / 10

Solid reliability overall. Common issues are concentrated in a few systems.

0
Critical
2
Severe
0
Moderate

Top trouble spots 8 categories with 3+ complaints

electrical
18 reports · avg $850
moderate
engine
17 reports · avg $3,100
severe
powertrain
14 reports · avg $2,500
moderate
lighting
6 reports · avg $250
moderate
body
3 reports · avg $1,500
severe
brakes
3 reports · avg $450
severe
steering
3 reports · avg $700
moderate
visibility
3 reports · avg $350
moderate

What owners are saying recent NHTSA-filed complaints · verbatim

2017 Promaster City · powertrain
SUDDEN AND COMPLETE LOSS OF THE TRANSMISSION WHILE ON THE INTERSTATE GOING 65 MPH. NO WARNING. FORTUNATELY WAS ABLE TO COAST TO A STOP ON AN EXIT RAMP. COULD HAVE CAUSED A SERIOUS ACCIDENT. VEHICLE HAD 40,751 MILES. REPAIR COVERED UNDER WARRANTY. THERE SHOULD HAVE BEEN A…
12/16/2019 · NHTSA ODI #11289498.0
2017 Promaster City · engine
Vehicle is failing oil consumption test at 97,571 miles. They are saying it’s burning excessive oil due to failed piston which ran had an open recall for . I’d like my vehicle to be considered for oil consumption test and possible motor replacement.
12/08/2025 · NHTSA ODI #11703640.0
2017 Promaster City · engine
LOCAL DEALER, SUNSR DODGE, NOT RESPONSIVE TO COMPLETING RECALLS. NHTSA RECALL# 19V818 AND 20V-036. ANDREW HODGSON SARASOTA FL AJHODGSON54@GMAIL.COM
12/08/2020 · NHTSA ODI #11378415.0
2017 Promaster City · electrical
TPMS SYSTEM INOPERABLE. ONGOING FOR 3RD CONSECUTIVE MONTH WITHOUT REPAIR SOLUTION FROM RAM. INSTRUCTED TO CONTINUE DRIVING UNTIL ENGINEER IS AVAILABLE NEXT YEAR.
12/01/2017 · NHTSA ODI #11051679.0

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

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At 80,000 miles
Likely repair cost in next 24 months
$0

Active recalls showing 2 of 2

severe NHTSA 16V953000 28/12/2016

Chrysler (FCA US LLC) is recalling one model year 2017 RAM ProMaster City vehicle manufactured on November 5, 2016

If the side curtain air bags do not inflate properly, the vehicle occupants are at an increased risk of injury in the event of a crash.

Fix: Chrysler has notified the owner, and a dealer inspected the side curtain air bags, free of charge. The recall began January 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S95.
severe NHTSA 17V601000 26/09/2017

Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles

The incorrect tire placard can cause the operator to exceed the vehicle's weight capacity, or inflate the tires to an incorrect pressure, affecting vehicle handling, which can increase the risk of a crash.

Fix: Chrysler will notify owners, and dealers will replace the incorrect tire placard with a corrected one, free of charge. The recall began November 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T62.

Common questions

Is the 2017 RAM Promaster City reliable?

Mostly yes. With a reliability score of 7.6 out of 10 based on 75 owner complaints filed with NHTSA, the 2017 RAM Promaster City is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

What's the most common problem on the 2017 RAM Promaster City?

Based on NHTSA records, the most-reported issue is electrical, with 18 complaints filed. Average repair cost runs about $850 at an independent shop.

What's the most expensive thing that goes wrong?

The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my RAM Promaster City has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2017 RAM Promaster City?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 75 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.

Related vehicles

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 15 hours ago. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with ram. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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