While driving up the I-5 grapevine at 72 MPH the car suddenly slowed without any warning to under 20 MPH. The check engine light turned on and the dash said AWD system disengaged or error or some similar message and to take to the dealer. I was barely able to accelerate to get off the road. I pulled off, turned the car off and back on, and it started running again. I'm lucky I was not rear ended.
2017 Toyota Highlander owner complaints
258 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
powertrain 6 complaints shown
Automatic transmission failed/quit working at a stop light in cheyenne, wyoming 28 december 2018 with only 25,000 miles on the vehicle. I had it towed back to the dealership for repairs.
While coming to a stop at a red light, the vehicle started jolting like it was going to shut off. Once at a full stop, the car did not shut off. Instead, once I lifted my foot off the break, the vehicle would not move. I shifted into park, back to drive, reverse, and even manual but the car would not move. I was stuck on a road where cars drive 60-70 MPH if the light is green I was afraid that I would be read-ended. I was helped by a good samaritan off the road and was forced to tow the vehicle to my house. Next morning, the car still would not move and was forced to tow it to the Toyota dealership. Outside of some irregular down-shifting, the dealer could not duplicate the problem. Ultimately, the system was rebooted and the vehicle was returned to me after I test drove it with the shop f
Driving approximately 72 MPH when vehicle died causing a potentially very hazardous situation - check engine light came on, master warning light came on, see dealer for repair message displayed. Was able to limp to side of road and had vehicle towed to dealership. After 2 days of diagnostic testing the engine control module (ECM) was replaced under warranty (less than 12,000 miles on vehicle). The vehicle is running, however, now notice a decrease in gas mileage and difference in transmission shifting since replacement.
Vehicle shurtter cause toque converter issue with all Toyota Highlander
Was on drive from work in 2017 toyota highlander XLE. Noticed low whining sound coming from transmission. Made appointment with toyota dealership. They identified transmission whine as requiring full replacement and projected to fail soon. Vehicle mileage was at 116k miles. There are no ua80 trans available in US and none coming in. Was told my VIN didn't qualify for CRP CJZ and TSB bulletin. The UA80 trans has known failure of this type. Replacement cost is 10K, use is dangerous, and failure is unacceptable.
other 3 complaints shown
While driving 60 MPH on an interstate, my sunroof just exploded for no reason.
Front windshield cracked in 2 location due to stress. No impact of any kind. West Kendall Toyota in Kendall, Miami wants me to file Insurance and have repairs done by Safelite Autoglass. This is a Toyota Manufacturers problem. The new windshield should be OEM and needs quality front camera calibration. Kendall Toyota’s phone : 305 536 3255
Windshield replaced after a crack. Windshield company and Toyota dealer could not recalibrate front camera. Lane warning system and frontal collision avoidance systems not working. Driving with warning lights on dash. Windshield mounted camera safety systems is a bad idea. The need for windshield replacement may occur to anyone. It should not be this complicated to recalibrate the camera. So now I have an expensive vehicle that is supposed to be keep me safe- except that the safety systems are not working.
engine 3 complaints shown
I drive a 2017 Toyota Highlander and am having issues with the transmission. The issues and poor craftsmanship on the UA80 8-speed transmissions. Toyota offered Technical Service Bulletins T-SB-0160-18, T-SB-0008-21, and a limited Customer Support Program (CSP ZJC). But very few VINs were included and there are tons of Highlander owners with this transmission facing $10,000+ repair bills for what is supposed to be one of the most reliable cars and car brands on the planet. This is very wrong. Toyota has not stood by its customers and have not done right by owners. Toyota needs to recall the transmissions and offer a remedy at no cost to the customer. This needs to be done now. It's completely unacceptable. Thanks for what you do and for reading! Appreciate you guys very much.
Tl* the contact owns a 2017 Toyota highlander. While the brake pedal was depressed, the engine revved and all the warning indicators illuminated. The vehicle was taken to island toyoya (1591 hylan blvd, staten island, ny), but the failure could not be replicated. The manufacturer was made aware of the failure. The failure mileage was approximately 17,100.
The contact owns a 2017 Toyota Highlander. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. As a result of the failure, the contact was unable to maneuver or control the vehicle before coming to a complete stop in the middle of the roadway. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure and advised the contact that a Toyota technician needed to diagnose the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure but did not assist. The failure mileage was 66,000.
visibility 2 complaints shown
I was driving home from work and hear a loud exploding sound from my vehicle. I thought something extremely heavy was thrown or fell on my car. When I arrived home, I found a gaping hole on my sunroof. The glass was shattered but the object that "hit" it was nowhere to be found. After closely examining it, it doesn't make sense that an object hit it based off the angle the sunroof metal. The metal looks like the explosion came from inward not outward.
The bulky side mirror on the driver's side creates a safety hazard when making a left hand turn because of a large blind spot. I was involved in an accident due to that very reason. I was making a left hand turn as described above. I checked for oncoming traffic several times and turned when I saw traffic was clear. I was hit on the driver's side because my visibility was blocked by the mirror and the oncoming vehicle was not seen.
electrical 2 complaints shown
2017 TOYOTA HIGHLANDER VIN: [XXX] I purchased my Highlander new in 2017 and I have had consistent electrical issues. The radio has consistently fluctuated between bass, treble, and off for no apparent reason. I have taken my vehicle to the dealer 4 times and still no change. I have replaced the battery 3 times although I only have 25,000 miles on 55,000mile tires, the tire treads are wearing quickly. I rarely go anywhere and when I do it is on smooth surfaced, well-maintained roads. All maintenance is completed at the dealership, including rotation and balancing. I really so annoyed and I see by the comments that I am not alone in these issues. I'm not even going to get into the plastic chrometek wheels. However, Toyota states there are no problems. INFORMATION Redacted PURSUANT TO T
I purchased my Highlander new in 2017 and I have had consistent electrical issues. I the radio has consistently fluctuated between bass, treble, and off for no apparent reason. I have taken my vehicle to the dealer 4 times and still no change. I have replaced the battery 3 times although I only have 25,000 miles on 55,000mile tires, the tire treads are wearing quickly. I rarely go anywhere and when I do it is on smooth surfaced, well-maintained roads. All maintenance is completed at the dealership, including rotation and balancing. I really so annoyed and I see by the comments that I am not alone in these issues. I'm not even going to get into the plastic chrometek wheels. However, Toyota states there are no problems.
fuel system 1 complaint shown
Tl* the contact owns a 2017 Toyota highlander. The contact received notification of NHTSA campaign number: 20v682000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The local dealer autonation Toyota located at 18700 studebaker rd, cerritos, ca 90703 was contacted and it was confirmed that the part was not yet available. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
seatbelts 1 complaint shown
The driver's seatbelt is not ergonomically placed, and reaching up, back and pulling forward with my left arm to attach the seatbelt has damaged my left shoulder (severe tendinitis and a partially torn rotator cuff). To date physical therapy has not resolved the issue and I must return to the orthopedic surgeon for further evaluation.
body 1 complaint shown
This 2017 Highlander Blizzard Pearl White paint is defective on the drivers side door. Paint started to bubble in 2021 then peeled off with rust stains underneath due to water damage. It appears that there is no sealant on the door for the paint to adhere so it continues to peel and rust. A defective paint job on this vehicle when manufactured. Please have Toyota take responsibility for their irresponsible paint job on this door. The vehicle has never been in an accident or hit with anything on the drivers side of the door. They need to correct their incomplete and incompetent painting. There seems to be no sealant underneath for the paint to adhere to. Please address this error.
brakes 1 complaint shown
I purchased my Toyota in march. Last nite was our first storm of the year. I live in salem,nh and we had maybe 2-3 inches of snow. I was driving home and went off the road twice. I tried pumping brakes and I feel as though I had no control over this SUV I could not stop. It was not deep snow. I feel something is very wrong with this car. I was not going more than 25 MPH and my SUV went off road and I narrowly missed a telephone pole. I have never had an SUV that drove this badly. Something is not right, my husband even drove after I went off road and while he was driving the car slid all over road too. Do you have any other complaints in this type of weather. I bought this car for safety features and now I am in fear of my life in snow. Help me please.