TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
full bulletin at NHTSA ↗2017 Toyota Prius cruise control problems
severe Owners of the 2017 Toyota Prius have filed 9 NHTSA complaints about the cruise control at roughly $600 to repair (U.S. federal records, as of September 2026). Source: NHTSA Office of Defects Investigation. See cruise control across all vehicles →
Complaints
9
Recalls
0
Avg fix
$600
| Model year | cruise control complaints |
|---|---|
| 2013 Prius | 16 |
| 2014 Prius | 12 |
| 2016 Prius | 11 |
| 2017 Prius (this page) | 9 |
| 2019 Prius | 3 |
4crashes
4injuries
What stands out
No new NHTSA cruise control complaint has been filed on this vehicle in over 8 years — the issue may be aging out of the active population.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering cruise control on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the following conditions: ?Head unit reboots at a specific location. ?Abnormal Destination Search app operation. ?Rebooting caused by no songs on the USB-connected iPhone. ?A one-time reboot after ignition is cycled to ACC-ON. ?Audio stays muted after the key is cycled. Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 010144), Entune? Audio Plus (version 01015E), Entune? Premium Audio (version 010182), or earlier may exhibit one or more o
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 5 most recent
While driving on interstate highway in heavy traffic using cruise control my car suddenly accelerated quickly. Weather was alight rain. It was like the radar for the cruise control shut off or stopped being processed.
I had an sua (sudden unintended acceleration). I drove up an incline into the "driveway" of the holiday in in downtown san diego, pulled up into a small circular area/driveway where you can register for your room or pick up or drop off people. My foot was on the brake, I was stopping the car to pick up my daughter and her boyfriend. And the car took off on it's own. I tried desperately to use…
Tl* the contact owned a 2017 Toyota prius. While the contact was reversing the vehicle into a parking lot, it accelerated without warning. The contact attempted to depress the brake pedal, but it failed to engage and caused the vehicle to crash into a tree. All the air bags deployed. The contact did not engage the emergency brake. The contact and passenger sustained minor injuries and received…
The adaptive cruise control in this vehicle has several operational issues (programming bugs or defects) which are potentially extremely hazardous. Perhaps the most potentially dangerous behavior of the system is as follows: - when using adaptive cruise control, the system automatically accelerates and applies braking force to stay a set distance (one of three distances) from the nearest…
On 10/16/23 I was turning slowly into a parking spot and my car suddenly accelerated without my pressing the accelerator. I slammed on the break and the car stopped. It was frightening because I could have hit someone or something but luckily the car stopped before that happened. I believe that this was a malfunction of the accelerator. This has not been checked or reported to anyone yet but I…
Had cruise control trouble with your 2017 Toyota Prius?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the cruise control problem on the 2017 Toyota Prius?
It's a meaningful issue. 9 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $600.
At what mileage does the cruise control typically fail?
Mileage data is limited for this issue. Owners report failures across a wide range, suggesting cause is more about driving conditions and maintenance than mileage alone.
What does it cost to fix?
Independent shops typically charge around $600 for cruise control repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to cruise control?
No active recalls currently cover cruise control issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2017/Toyota/Prius.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.