While driving on highway, went to touch the hazard button but pushed the engine start/ stop button instead. Engine shut off. Had to pull off the road, engage brake, put transmission into park to be able to start car. The hazard lights button is waaayyy to close to the start stop button. Especially while keeping an eye on the road. This is a new rental car belonging to ean holdings llc.
2018 Chevrolet Impala owner complaints
58 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
other 5 complaints shown
Stabilitrack and engine light came on at the same time with a message that said, 'engine power is reduced'. This occurred as I was driving on the highway. The vehicle gradually slowed, but I was able to maintain a speed of 55 MPH. I was unable to accelerate quickly.
The Evaporator core is leaking and a/c system is not operative. There is an outstanding report from your office, DCS4922, that outlines this condition perfectly. This report talks about a Special Coverage Adjustment #N182186881 Evaporator Core Icing, Leak, and an estimated number of vehicles involved. Since it is an estimated number of vehicles it means that GM doesn't know exactly how many vehicles are involved. It is my position that my vehicle should be included in the Service Adjustment. General Motors will not consider repair based on my VIN. This Special coverage addresses the exact issue I am experiencing. I have visited a Chevy Impala public forum and found there are others experiencing the same issue. Any help will be appreciated.
The forward collision alert system which is stated to work over 40 MPH does not give adequate warning at any setting. The system shows a green icon when following another vehicle. The icon changes to amber when following another vehicle extremely close (way too close) as a tailgating alert. It is meant to give a heads ups flashing red display on the windshield when overtaking another vehicle at a speed that may cause a collision. This system has a near. A medium and a far setting which is supposed to function within 194 ft. At no setting approaching a vehicle from the rear to a dangerously close point could I get the system to give a red alert, this was on the far setting. The dealer service checked the system in the garage and said it was working. They would not do a road check becaus
I owned a new 2014 Chevrolet impala. The 2014 impala had a backup camera system which was outstanding. I never had a problem with what I saw on the rear view monitor screen which was on the dash of the impala. I traded in the 2014 Chevrolet impala for a 2018 and now there are two major problems with the 2018 impala back up camera system. First, if there is a light rain to a heavy rain you lose 80% to 90% of the clear vision on the monitor screen. Not once did I ever have a problem with my 2014 impala. Second, I have lost 20% of my rear view vision because 20% of the monitor screen shows the rear view bumper which reflects the sky. These are two major safety defects with my 2018 impala. Not once did I ever have a problem with my 2014 Chevrolet impala. I have attached to iphone photos to I
electrical 5 complaints shown
If the car has been operating for long period of time an hour or more when the auto stop kicks on the whole car turns off. Usually at a stop sign or stop light. In the middle of traffic. I have to let it sit off for a couple minutes and restart and jerks hard into gear. . Was told it's the battery fuse block and isn't covered by warranty.
Tires-tires keep losing air pressure, they appeared new but when tested problems was found, they were wore to the outside as if aliment was needed, new tires was purchased electrical/battery-there is a frequent shut down of electrical system, while driving the engine light come on, from the driver information center (dic) the was 14.7, the battery was checked twice within a period of two days from the dealership, the first day the battery was good then on the second day they said I had a battery problems, purchased new battery, no warning tried to crank barely turnover, sometimes the dic goes blank and it takes a while for it to display again, this have happen at least 3 times brakes-when backing up there is a frequent loud medal to metal sound, this have happened at least 4 times
I went to the store and came out to leave. I attempted to start my car and the radio came on, lights in the car flashed a couple of times and then I tried again. Then it started making a clicking sound.
Side detection device not working. Car was purchased in june at a reputable dealer. The dealership is not saying there is a problem, but the sensor is corroded. There are a number of other cases with the same problem.
Tire pressure sensor system receiver (part of keyless entry system) will not collect info from individual tire pressure sensors in tires. Failure of this safety system would not provide and advance warning of low tire pressure.
powertrain 3 complaints shown
I was sold a used car w/ undisclosed accidents. Had many issues within first few weeks. Had transmission cooler lines replaced after they burst. Radiator, compressor, condenser, and much more. Then the Airbag light came on. Dealership said connectors were bad. Fixed it. Light came on again.took it in to dealership. They had it for over two weeks. The GM for all the dealerships Told me the vehicle was not unsafe and told me lies. But the service girl confessed she no longer had access to my vehicle or my file and her boss and the Gm had taken over working on it. She then told me they pulled Ford model air bags from my Chevy Impala. Now the light has come on again. I do not feel safe or rust the dealership to fix it properly.
Gears skipping and shruddering between 2nd and 4th gear. Chevrolet dealership recommended engine mounts replaces which was a false diagnose. After further inspection and diagnosing, they revealed that my transmission needs to be replaced for 6200$. I paid the 6200$ and now transmission shifting hard into 2nd gear.
Since vehicle purchase in 2018 there is a shifting problem with the transmission. I have paid for shifter repairs and still the problem exist. While driving the car gets stuck in gear and hard to accelerate. The issue happens at various times without warning. There has been two instances that could have led to potential accidents. Upon spraking with and researching other impala owners, this is a common problem in the 3.6 engine Chevrolet Impalas but nothing has been done. The dealer has a plan to determine but it has always cost $1500+ to the customer.
brakes 2 complaints shown
The car was stopped on a parking lot exit ramp. When the car ahead of me moved forward I took my foot of of the brake so I could move forward. When I applied the break to stop, the breaks did not work and I hit the car in front of me.
October 10th, I was in an accident where I was literally an entire car length back driving with the flow of traffic at 50-55 MPH, when the vehicle in front of me came to an abrupt stop on the freeway. I slammed on my brakes but my car slid straight into the back of the vehicle in front of me. It felt as if my brakes were not stopping my car. I noticed this happening before on a main street and I was travelling at 45 MPH but I did not think anything of it at the time.
steering 2 complaints shown
the vehicle had a sudden loss of power steering. No warnings or indications of any isues just immediate loss of the ability to steer
Tl* the contact owns a 2018 Chevrolet impala. The contact stated that after reversing the vehicle and placing the gear shifter in drive, the steering wheel stiffened as the "power steering, drive with care" warning message appeared on the instrument panel. The contact took the vehicle to mcelveen Buick GMC (117 farmington rd, summerville, sc 29483) where they diagnosed the vehicle with a defective power steering gear. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 74,000.
cruise control 1 complaint shown
Adaptive cruise control (acc) issues scenario 1 first day I was traveling at approximately 70 MPH. As I would in any of my other 100 + cars I've owned, I held the cruise control 'set' button expecting the speed to gradually decrease. The impala much to my surprise, with traffic behind me, went from 70 MPH to approximately 20 MPH within 7 secs. The traffic behind me was swerving to avoid crashing into me. It clearly states on page 182 of the owner's manual 'reducing speed while acc is at a set speed. 'press and hold setuntil the desired lower speed is reached, then release it. When you hold the set button the speed drops so rapidly there is no possible way you could reduce the speed to only (for example) to 58 MPH. Scenario 2 I was following a vehicle with the acc set. Vehicle ahea
lighting 1 complaint shown
Tl* the contact owns a 2018 Chevrolet impala. The contact stated she noticed that water was entering the driver's and the passenger's side headlight housings and causing the illumination to be reduced. The vehicle was taken to local dealer nimnicht Chevrolet located at 1550 cassat ave, jacksonville, fl 32210, (904) 387-4041, where she was informed the mechanic needed to drill holes into each headlight housing to allow for the water to properly drain from the headlight housings. The vehicle was not repaired. The manufacturer had been informed of failure. The failure mileage was approximately 44,000.
airbags 1 complaint shown
Passenger side front seat. When occupied, airbag sensor located inside the seat is malfunctioning. My husbands safety is at risk when he's in the car. He tries moving the seat up, back, etc. Sometimes works and the airbag sensor works. We are fearing that if there were any accident or need, that his life would be in danger if the airbag didn't deploy. This shouldn't be at the consumers expense as this is a safety issue. This has been ongoing for over 6 months.