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2018 jeep Grand Cherokee electrical problems

moderate 306 complaints filed with NHTSA · avg repair $850

Complaints
306
Recalls
0
Crashes
5
Avg fix
$850

What owners are reporting 12 most recent

electrical · filed 12/30/2021

Instrument panel/ Main display screen is delaminating. Causing inability to use navigation, seat heaters, UConnect, Apps or set any presets, media, radio or any other item from main display. Safety features from main menu are inaccessible, navigation is impeded at any moment and use of screen is unpredictable.

electrical · filed 12/29/2025

I have noticed the upper edge on my radio screen appears to the bubbling or separating from itself. It has recently become worse and causes "touches" on the screen. It makes calls and ends calls, switches the screen on and off, changes heating settings, disconnects devices, changes or cancels navigation. It makes it very difficult to drive as I cannot turn the screen off.

electrical · filed 12/27/2022

The infotainment screen started acting crazy and makes it difficult or impossible to operate the vehicle when misbehaving. The screen will lock up and not respond to any touch control. Powering the vehicle off and on at a traffic light does not fix the issue. Of course, this means I cannot operate the HVAC, navigation nor any other controls requiring the touch screen. The system will also switch…

electrical · filed 12/27/2022

For my 2018 Jeep Grand Cherokee: the UConnect touchscreen which controls everything from the parking assist functions to navigation to climate is delaminating. As a result of the delaminating screen, the screen will malfunction while driving the vehicle causing it 1) become permanently "stuck" on the rear back up camera/parking assist mode or 2) override driver selections and prompt the driver to …

electrical · filed 12/27/2021

The radio is glitching. It’s pressing buttons on the touch screen and I’m not touching the screen.

electrical · filed 12/26/2022

This concerns the malfunction of 2018 Jeep Grand Cherokee Uconnect 4C NAV with 8.4-Inch Display UAV Radio. The dealer removed the radio and inspected the problem. The touch screen bubbled/delaminated and the adhesive must of warmed up from the radio use and dripped down to the bottom of the radio affecting other components. The radio will change stations on it's own,navigation won't work. If i hav…

electrical · filed 12/26/2022

Car radio gets stuck on screen that says "do you want to adjust the clock" . You cannot get into any of the apps that change the braking system or change the heat settings (like defrost) It just jumps back to do you want to adjust the clock. Sometimes the screen just goes off completely. Looks like the screen is delaminating. You can see the bubble underneath.

electrical · filed 12/21/2021

My 2018 Jeep GC has the delaminating screen It has 88,000 miles & I was told since I am not the first owner it’s not going to be fixed. Hard to believe I paid $30,000 for a vehicle with everything to be reduced to having nothing. The screen gets very hot & sticky stuff melts onto the console!! Once a screen comes up about clock settings then nothing can be accessed. The preset radio stations rando…

electrical · filed 12/21/2021

At less than 30,000 miles, the Jeep Grand Cherokee's touch screen display malfunctioned and began acting on it's own. The primary issues that I have used and been impacted by are the system changes radio stations and inputs and changes destination points on the GPS, without selection from the driver or any occupant. These are both audio and visual changes that occur sporadically and are extremel…

electrical · filed 12/21/2021

I purchased the vehicle new and it now has 29500 miles on it. The screen for the navigation (which controls stereo, climate, phone, and everything else) started delaminating. When the screen starts doing phantom touches it is very distracting to the driver. Also, as the glue melts, it leaks onto the wiring of all the components under the screen including the AC, all the parking sensor and traction…

Common questions

How serious is the electrical problem on the 2018 jeep Grand Cherokee?

It's a documented issue but not catastrophic. 306 complaints have been filed. Repairs average $850 and most owners catch it before it causes a breakdown.

At what mileage does the electrical typically fail?

Mileage data is limited for this issue. Owners report failures across a wide range, suggesting cause is more about driving conditions and maintenance than mileage alone.

What does it cost to fix?

Independent shops typically charge around $850 for electrical repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.

Are there any recalls related to electrical?

No active recalls currently cover electrical issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.

Other problem areas on this vehicle

Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database. Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are independent-shop national averages and may differ in your area. Some links on this page are affiliate links.
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