Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
full bulletin at NHTSA ↗2019 Jeep Grand Cherokee electrical problems
moderate Owners of the 2019 Jeep Grand Cherokee have filed 69 NHTSA complaints about the electrical, typically surfacing around 20,000 miles at roughly $850 to repair (U.S. federal records, as of July 2026). Source: NHTSA Office of Defects Investigation. See electrical across all vehicles →
Failure mileage
Complaints
69
Recalls
0
Avg fix
$850
| Model year | electrical complaints |
|---|---|
| 2015 Grand Cherokee | 98 |
| 2016 Grand Cherokee | 48 |
| 2017 Grand Cherokee | 61 |
| 2018 Grand Cherokee | 309 |
| 2019 Grand Cherokee (this page) | 69 |
| 2020 Grand Cherokee | 58 |
| 2021 Grand Cherokee | 66 |
| 2022 Grand Cherokee | 124 |
| 2023 Grand Cherokee | 145 |
When does it fail?
Of the 69 electrical complaints filed for the 2019 Jeep Grand Cherokee, here's the actual mileage breakdown — failures cluster heaviest at 0-25,000 mi.
0-25k
25-50k
50-75k
75-100k
100-125k
125-150k
150k+
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
What stands out
Owners have filed 69 electrical complaints with NHTSA against this vehicle, but no formal recall covers the issue — the federal record reflects what manufacturers have admitted, not everything owners are reporting.
Electrical accounts for 19% of all owner complaints filed against this vehicle, across 12 categories tracked.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering electrical on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
full bulletin at NHTSA ↗Power Liftgate Inoperative.
full bulletin at NHTSA ↗Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)
full bulletin at NHTSA ↗Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
The failure pattern owners describe
The 2019 Grand Cherokee's electrical system shows pervasive issues across multiple subsystems. The most documented problem is Uconnect display delamination—the screen layers separate due to adhesive degradation, causing phantom touchscreen inputs, freezing, and unintended activation of vehicle controls. As the glue melts, it leaks onto wiring underneath, shorting out parking sensors, rear sensors, AC, and traction control. Owners report this issue is widespread and well-known among Jeep dealers, but no recall has been issued.
The second major concern is the unresolved ABS/ESC module failure (Recall Z48, issued June 2022). The module generates multiple warning lights and disables critical braking and stability systems. Dealers attempted software reflashes that failed repeatedly; some owners were charged $1,100–$1,200 out of pocket for module replacement before learning the recall should cover it. As of late 2024, Stellantis has provided no remedy, parts remain unavailable, and reimbursement requests are being denied.
Beyond these two clusters, owners report widespread CAN bus failures causing complete electrical shutdown, cold-weather electrical sensitivity below 40°F, starter engagement hanging for 30–45 seconds, battery drain within 24 hours, and infotainment audio dropouts across radio, phone calls, and safety alerts. Dealerships frequently cannot diagnose or replicate issues once trouble codes clear. Repair attempts are often temporary or fail to address the root cause.
Same Jeep Grand Cherokee electrical reports on nearby years: 2017 · 2018 · 2020 · 2021 · 2022
Failure modes owners describe
Uconnect Display Delamination & Related Control Failures
Display screen layers separate due to degraded LOCA adhesive, causing phantom touchscreen inputs, freezing, reboot loops, and unintended activation of vehicle controls (climate, radio, parking sensors, traction control). Melting adhesive leaks onto wiring underneath, shorting out parking sensors, rear sensors, AC, and traction control components.
When: Around 36,000 miles and beyond; reported from early warranty period through later in ownership
Symptoms owners cite: Display bubbling, peeling, or visibly delaminating; Screen freezes or becomes unresponsive; Phantom inputs changing radio station, climate settings, or navigation; Backup camera freezing or not displaying; Rear parking sensor warnings lost; Screen turning blue and rebooting multiple times; AC, traction control, and parking sensor faults triggered
Repairs/costs cited: Dealers replacing Uconnect display units, some charging $2,000. Some dealers report offering replacements under warranty; owners out of warranty report denial of coverage despite allegedly being told coverage would apply.
Recalls/TSBs owners mention: No formal recall issued as of complaint dates; Jeep aware of widespread issue per owner research; some dealers replacing units; known issue among Jeep mechanics but no unified remedy
ABS/ESC Module Failure (Recall Z48)
HCU/ABS module generates fault codes and disables critical safety systems (ABS, electronic stability control). Software reflash attempted as initial remedy; some vehicles required full module replacement. Recall Z48/94B identified June 2022 with no remedy available as of complaint dates; parts unavailable for over a year in some cases.
When: Varying mileage; reported from 3,414 miles to 76,000+ miles; issues persist 2–5 months after recall issued without remedy
Symptoms owners cite: Service Electronic Stability Control warning light illuminated; ABS warning light on; Multiple warning lights flashing (stability control, ABS, brake system, check engine); Vehicle loses power while driving; Vehicle sluggish and feels like shutting down; Brake lights remaining on after vehicle parked and shut off; Vehicle stops or stalls unexpectedly; Accelerator pedal unresponsive; Cannot remote start with check engine light on; Vehicle rolled backward while stopped with foot on brake
Codes mentioned: Multiple warning codes (75+ codes reported in one case), Recall Z48 / 94B HCU/ABS module codes
Repairs/costs cited: Software reflash attempted; failed in most cases. Module replacement cost $1,100–$1,200 owners paid out of pocket. Dealers ordered same defective part as replacement in at least one case. Some owners charged for diagnostics and repairs before recall covered cost.
Recalls/TSBs owners mention: Recall Z48/94B issued June 2022; no remedy available as of late 2024; dealer cannot proceed; Stellantis denied reimbursement requests 3 times in one documented case; no loaner vehicles provided; recall unresolved and parts unavailable
CAN Bus / Body Control Module (BCM) Electrical Failure
Major electrical communication failure between modules, causing widespread system outages. Vehicle loses ability to control multiple systems simultaneously. BCM replacement required in some cases. Trouble codes clear when battery disconnected, preventing diagnosis on subsequent attempts.
When: Various mileage; one case at 96,000 miles; one at 11,000 miles; early in ownership to later years
Symptoms owners cite: Alarm sounding while parked and persisting; Power door locks engaging and disengaging independently; Infotainment system activating functions independently; Key fob not registering presence in vehicle; Navigation system changing destination address on its own; Vehicle starting independently while not occupied; Vehicle shutting off while driving; All gauges disappearing (no speedometer, fuel gauge); All warning lights illuminating at once; Turn signals, brake lights, headlights failing or non-functional; Windshield wipers non-responsive; Windows not operating; Front and rear door lock modules malfunctioning
Codes mentioned: Trouble codes clear when battery disconnected, Multiple codes activate but cannot be retrieved on subsequent diagnostics
Repairs/costs cited: Lighting assemblies under seats removed; key fobs replaced; door panel modules replaced; radio frequency antenna replaced; infotainment system replaced; BCM replaced; hood latch bypass attempted. Multiple repair attempts at different dealerships without permanent fix.
Recalls/TSBs owners mention: Manufacturer notified; referred owner to NHTSA Hotline; no recall identified in narratives for this mode; temporary repairs only; recurring failures
Cold-Weather Electrical Sensitivity
In temperatures below 40°F, multiple electrical and safety systems fail or behave erratically. Sensors report disabled status for stabilization, auto start/stop, and cruise control. Parking brake illuminates and will not turn off during driving. Appears to be temperature-dependent electrical or battery management issue.
When: Cold weather, below 40°F; occurs during winter months
Symptoms owners cite: Stabilization disabled warning; Auto start/stop disabled warning; Check engine light illumination; Parking brake light illuminates and remains on while driving; Cruise control disabled; Radio and information cluster intermittently functional; Multiple electrical system intermittency
Repairs/costs cited: Auxiliary battery replaced ($400+) by one owner with no resolution. Dealership unable to identify root cause.
Recalls/TSBs owners mention: None identified; dealership cannot diagnose; known issue among dealers per owner statement
Starter Engagement Failure
Starter motor spins continuously without cranking engine, or engages unexpectedly without driver input. Starter button functions normally (button depresses and returns) but motor does not disengage. Requires brake pedal tap or prolonged waiting (30–45 seconds) to stop.
When: While attempting to start vehicle; vehicle parked with engine off
Symptoms owners cite: Starter motor spins continuously for 30–45 seconds despite removing hand from start button; Engine does not crank or start during extended spin; Start button responds normally (depresses and returns) but does not stop motor; Brake pedal tap eventually disengages starter
Repairs/costs cited: No repair noted; issue resolved only by tapping brake pedal
Recalls/TSBs owners mention: None identified
Stop/Start System Malfunction
Auto stop/start system fails to engage or restart engine as designed. Engine stalls at traffic lights and fails to restart when accelerator depressed. System light illuminates indicating service needed. Software shows need for service but dealer unable to retrieve fault codes.
When: At traffic lights and stop signs while system engaged; around 23,000 miles in one case
Symptoms owners cite: Engine shuts off at traffic light but fails to restart when accelerator pressed; STOP/START system light illuminates on instrument panel; Shift indicator items flashing; Vehicle requires manual restart (shift to park, restart ignition)
Repairs/costs cited: No fault code retrieved by dealer. Mopar computer alert indicated service needed, but vehicle not repaired.
Recalls/TSBs owners mention: None; manufacturer not contacted; vehicle not repaired
Infotainment System Audio & Microphone Dropout
Audio system, microphone, and speaker-based safety alerts cut out intermittently or persistently. Affects radio, SiriusXM, Apple CarPlay, Android Auto, Uconnect voice command, phone call audio, forward collision alerts, navigation alerts, and blind spot alerts. Issue occurs with multiple phone models and carriers. Accompanied by electrical crackling and popping in dashboard.
When: Ongoing since new; reported at 33,500 miles
Symptoms owners cite: Electrical crackling and popping throughout cabin and dashboard; Radio, SiriusXM, Apple CarPlay, Android Auto produce no sound; Uconnect voice command no sound or microphone functionality; Phone call participants cannot hear driver until speakers restore; Parking sensor proximity alerts silent; USB ports slow to charge and do not recognize phones; Forward collision warning alerts produce no sound; Navigation alerts produce no sound; Blind spot warning alerts produce no sound; System dropout is random and intermittent
Repairs/costs cited: No repair noted in narratives
Recalls/TSBs owners mention: Owner notes safety concern but no manufacturer response documented
Power Loss & Stalling Under Drive
Vehicle loses all motive power or stalls unexpectedly while driving, in traffic, or while executing maneuvers. In some cases vehicle will not restart; in others, shifting to park and restarting temporarily resolves issue. Multiple warning lights typically illuminate. Occurs across various speeds and driving conditions.
When: Various mileage; reported from 5,700 miles onward
Symptoms owners cite: Vehicle stalls while driving without warning; Loss of power while in traffic or on highway; Check engine light illuminates before stall; Multiple warning lights flash before power loss; Vehicle sluggish before complete shutdown; Vehicle will not restart immediately after stall; Vehicle requires towing or prolonged wait before restart; Vehicle stops in reverse or forward gear during traffic; Cannot move vehicle off flatbed truck after stall
Repairs/costs cited: BCM replacement; battery and fuel pump replacement ($406.59 electrical module + labor); TIPM and fuse box replacement in one case
Recalls/TSBs owners mention: Manufacturer informed in some cases; no systematic recall identified in narratives
Battery Drain & Charging Failure
Battery drains completely within 24 hours of vehicle being parked. Vehicle requires jump start to operate. In one case, rear wheels locked up during towing and vehicle would not move. Battery terminal red plastic housing melted from internal heat.
When: After parking; reported at various mileages
Symptoms owners cite: Battery completely discharged within 24 hours; Vehicle requires jump start to operate; Vehicle starts after jump but dies again shortly after; Battery terminal housing melted/burned (red plastic case around jump terminal); Burned plastic smell from battery area; Rear wheels locked up when towed
Repairs/costs cited: Battery replaced; in one case fuel pump also found burned/shorted and replaced. Melted battery terminal housing required replacement.
Recalls/TSBs owners mention: Dealer replaced battery but could not explain cause
Door Lock Control Failure
Power door locks malfunction or fail to lock using key fob, interior button, or automatic lock-when-driving feature. One side lock operates only when handle pulled manually. No warning lights or messages.
When: At various mileages
Symptoms owners cite: Passenger and driver side door locks engage and disengage independently; Door lock does not respond to key fob; Door lock does not respond to interior lock/unlock button; Automatic lock-when-driving feature does not function; Lock operates only when door handle pulled manually
Repairs/costs cited: Issue confirmed by dealership but not repaired in documented case
Recalls/TSBs owners mention: None identified
Infotainment Screen Freezing & Backup Camera Failure
Uconnect display freezes intermittently or will not reboot unless vehicle is stopped, engine shut off, and restarted. Backup camera display freezes and becomes unusable. Screen powers on and off without driver input. Repeated visits to dealer have not resolved issue.
When: Ongoing since December 2020 in one case; intermittently reported by multiple owners
Symptoms owners cite: Display freezes while driving or parked; Backup camera freezes and does not display; Screen will not reboot while vehicle in motion; Screen powers on and off without driver input; Screen freezes particularly when shifting from reverse to drive; Requires stopping, parking, engine shutdown, restart to restore function
Repairs/costs cited: Radio module replaced once; security gateway module replaced; multiple dealer visits (4+) without resolution
Recalls/TSBs owners mention: None identified; repeated repair attempts unsuccessful
Sidestep Rail Malfunction
Power sidestep rails lower or fail to raise/lower as designed. One or both rails remain in raised position when doors open. Rails move independently while vehicle stopped or driving without driver input. No warning lights.
When: At 49,000 miles; occurs when vehicle stopped and while driving
Symptoms owners cite: Passenger and driver side sidestep rails lower independently; Rails fail to lower when front doors are opened; Rails remain in raised position unexpectedly; No warning lights or messages
Repairs/costs cited: No diagnosis or repair performed
Recalls/TSBs owners mention: Manufacturer not informed
Navigation & Climate Control Display Alerts
Infotainment system generates inappropriate or unwanted alerts that distract driver. Weather alerts for distant locations force driver to touch screen to acknowledge. Feature to disable alerts is not programmed. Circulate button activates heat/AC to full blast unexpectedly.
When: While driving or at rest
Symptoms owners cite: Weather alerts for locations 100+ miles away from actual position; Forced to touch OK button on screen every few minutes while driving; Circulate button automatically activates full heat or AC blast randomly; Only way to stop is to stop vehicle, turn off engine, and restart
Repairs/costs cited: No repair noted
Recalls/TSBs owners mention: None identified
Headlight Simultaneous Bulb Failure
Both headlights fail at same time while driving at night, creating dangerous loss of visibility. No warning message displayed. Dealership replaced both bulbs but stated not an electrical problem.
When: While driving at night
Symptoms owners cite: Both headlights extinguish simultaneously; Loss of visibility at night; No warning message displayed; No indication of electrical issue
Repairs/costs cited: Both bulbs replaced; cost $200. Dealership stated not an electrical problem.
Recalls/TSBs owners mention: None identified; dealership attributed to bulb failure rather than electrical cause
Glass / Window Delamination & Failure
Windows blow out or crack without apparent impact or cause. Owner fears front windshield will fail while driving. Dealership unwilling to investigate cause. Warranty does not cover glass.
When: Multiple incidents reported
Symptoms owners cite: Windows blow out with no visible impact; Multiple windows failed (2–3 instances reported); Concern over front windshield integrity
Repairs/costs cited: No investigation performed; warranty excludes glass
Recalls/TSBs owners mention: Dealership unwilling to investigate; no manufacturer response identified
Suspicious Infotainment Activity (Possible Cybersecurity Issue)
Driver reported display system appearing to be remotely hijacked, with multiple system changes occurring independently and beyond driver control. Radio changed stations, climate settings altered, USB devices viewed, cameras switched, and phone numbers dialed without driver input. Activity continued after vehicle shut off and phone turned off.
When: During commute to work; activity continued after engine off and phone disabled
Symptoms owners cite: Radio changed from SiriusXM to AM station without input; Climate control settings altered (seat heating changed); Connected devices viewed (USB, media); Rear view camera activated; Compass viewed; Phone settings accessed; Last dialed number called automatically; Settings, rear camera, radio, climate control repeatedly accessed; Activity continued even after vehicle shut off and phone turned off
Repairs/costs cited: Owner disabled all power by opening door and dropping display
Recalls/TSBs owners mention: None identified
Start-Up Cranking Failure
Vehicle will not start on first attempt or requires extended wait (approximately 10 minutes) before engine responds to start button. Engine revs but does not turn over. Occurs intermittently (approximately once per week). Accompanied by two stalling incidents.
When: At startup; approximately once per week; at 8,500 miles
Symptoms owners cite: Push start button and engine revs but does not turn over; Failure lasts approximately 10 minutes before engine starts; Intermittent (approximately once weekly); Vehicle stalled underway twice during summer
Repairs/costs cited: No repair performed; dealer states nothing is wrong despite video evidence
Recalls/TSBs owners mention: None identified
AC Cycling / Temperature Regulation Failure
Air conditioning cycles rapidly between cold and warm/humid air multiple times per minute. Issue occurs whether vehicle is moving or stationary. Dealership unable to identify cause after multiple visits and AC recharge.
When: Ongoing; reported by multiple owners
Symptoms owners cite: AC cycles from cold to warm and humid every few seconds; Cycling occurs multiple times per minute; Occurs while vehicle stationary and in motion; Occurs regardless of settings or driving conditions
Repairs/costs cited: AC drained and recharged multiple times; issue persists
Recalls/TSBs owners mention: Dealership acknowledges other 2019 owners report same issue; no fix established
Synthesized from 69 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
What owners are reporting 5 most recent
Both headlights blew out at the same time while I was driving at night. No visibility. Dangerous situation. No displayed message. Dealership replaced both bulbs. Cost was $200. They stated that it was not an electrical problem. Too much of a coincidence!
The ac does not stay cold. It cycles from cold to like warm and humid several times per minute. I have taken the vehicle in to the dealer several times. They have drained and recharged the ac to no avail. They have told me other customers complain of the same thing in the 2019s. It happens while the vehicle is stationary and in motion. This is a known issue that no fix has been established for.
Our 2019 Jeep Grand Cherokee started to exhibit the following conditions: brake lights remained ON, ESC failure, AutoPark Failure, Cruise Control failure, vehicle started without depressing the brake pedal. I researched possible recalls and found Z48 for HCU/ABS module failures. Our vehicle was in the recalled build dates. We took it to Palace Chrysler Jeep Ram Inc. in Lake Orion, MI for…
In june of 2019, I purchased the vehicle new. About the 3,414 mile mark, I had major electrical issues. While driving the car, all of the warning messages started flashing across my dashboard. The car became sluggish and felt like it was going to stop running. This all happened when I was in traffic moving forward. I felt unsafe. It went to the dealer. If my memory serves me right, they found…
Radio not working problem with u connect , car parked in driveway
Had electrical trouble with your 2019 Jeep Grand Cherokee?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the electrical problem on the 2019 Jeep Grand Cherokee?
It's a documented issue but not catastrophic. 69 complaints have been filed. Repairs average $850 and most owners catch it before it causes a breakdown.
At what mileage does the electrical typically fail?
Across the 18 complaints that reported odometer mileage, most electrical failures cluster between 7,500 and 36,061 miles, with the median around 20,000. A quarter of owners report trouble before 7,500; a quarter make it past 36,061. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.
What does it cost to fix?
Independent shops typically charge around $850 for electrical repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to electrical?
No active recalls currently cover electrical issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2019/Jeep/Grand Cherokee.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.