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2018 Jeep Grand Cherokee equipment problems

moderate 6 complaints filed with NHTSA · avg repair $500 · see equipment across all vehicles →

Complaints
6
Recalls
2
Avg fix
$500
What stands out

All 2 active equipment recalls on this vehicle land at critical or severe — none classified moderate.

Related recalls

severe NHTSA 18V759000 October 29, 2018

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Street and Racing Technology (SRT) and Trackhawk vehicles

If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash.

Fix: Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB3.
severe NHTSA 18E097000 October 29, 2018

Chrysler (FCA US LLC) is recalling certain Mopar Floor Mats, part numbers 6ML07TRMAA and 6GA92TRMAA, sold as accessory equipment for 2018 Jeep Grand Cherokee Street and Racing Technology ("SRT") and Trackhawk vehicles

If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash.

Fix: Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB5.

Is there a fix? Manufacturer service bulletins

The manufacturer has issued service bulletins covering equipment on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.

Service Bulletin S248A000001 Jan 2024

SOS and Assistance Call Not Working After Radio Exchange Unit Installed

full bulletin at NHTSA ↗
Service Bulletin 9100276 Nov 2023

Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.

full bulletin at NHTSA ↗
Service Bulletin 93023 Aug 2023

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

full bulletin at NHTSA ↗
Service Bulletin 93120 Aug 2023

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

full bulletin at NHTSA ↗
Service Bulletin 9100196 Jul 2023

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

full bulletin at NHTSA ↗

Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.

What owners are reporting 0 most recent

Had equipment trouble with your 2018 Jeep Grand Cherokee? File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.

Common questions

How serious is the equipment problem on the 2018 Jeep Grand Cherokee?

It's a documented issue but not catastrophic. 6 complaints have been filed. Repairs average $500 and most owners catch it before it causes a breakdown.

At what mileage does the equipment typically fail?

Based on the 6 complaints filed, equipment issues most often appear around 60,600 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.

What does it cost to fix?

Independent shops typically charge around $500 for equipment repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.

Are there any recalls related to equipment?

Yes — 2 active recall(s) cover equipment issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.

Related

Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database. Verify the raw federal record at nhtsa.gov/vehicle/2018/Jeep/Grand Cherokee. Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are independent-shop national averages and may differ in your area. Some links on this page are affiliate links.
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