2018 Subaru Legacy owner complaints

During regular use of the radio and head unit, at times the touch screen or controls, dials, buttons will be unresponsive. The Android Auto software tends to malfunction and will randomly disconnect and the audio will blast, full volume at the driver with the inability to control the volume other than to pull over and turn the vehicle off or manually power down the radio. This has happened on several occasions and with young children in the car, it can damage hearing, cause traumatic injury OR if in motion the driver can become quickly surprised or distracted and jerk the steering wheel or react to the jump in sound level that could injury passengers, or other vehicles occupied that may be nearby. This seems to be an issue with the inability to control sound level between different modes.

Ran out of gas on a flat highway, when the indicator said there were 30 miles left. Gague went from 1/4 to 0 in less than 20 miles.

Subaru battery drainage defect. CAN electrical system causing battery to drain when car isn't running. Car may unknowingly not start at any time battery could be dead. Just put new battery in 1 year ago this did not fix the issue. I shouldn't have to worry about being stranded with my child if my car doesn't start due to a known battery issue.

Car was parked and locked. Keyless entry system allowed doors to be opened. Upon sitting in drivers seat, before any attempt to start car, a message on dash said "remote key deactivated". After that, nothing worked, no further messages, could not lock doors, could not start car, nothing functioned. Finally had car towed to dealer, casey Subaru, newport news, va. Late next morning, dealer called to say car was ready for pickup. They could find no problem, both remote keys functioned well, no problem codes found. Car operated well on my drive home, <5 miles. However, I have a real concern of getting stranded in future.

Window on right passenger door doesn't stay up when we close the window with the power window button. Sometimes at night the eyesight system turns off. At times the radio entertainment system doesn't want to work.

Parked the car went to work several hours later returned and the windshield was cracked middle driver side to the top .

Sunroof glass exploded and shattered while driving. There was no car in front for potential rock damage.sunroof was covered so most of the glass was contained on the cover. The glass was bowed outward as if there may be too much stress forced up on the glass.

Windshield chipped for no apparent reason. I heard this happened to many other people. Vehicle was stationary to my knowledge.

I experienced an incident of spontaneous acceleration of my vehicle on November 21, 2025. I was driving slowly with my foot on the brake as I was about to make a turn and the engine suddenly accelerated. I slammed down on the brake and the car stopped, but this was extremely frightening.

Tl* the contact owns a 2018 Subaru legacy. The contact stated that without impact, the windshield fractured on the lower right driver's side. The contact had the windshield replaced however, the failure reoccurred. The contact stated dutch miller Subaru (1901 patrick st plaza, charleston, wv 25387; (304) 340-4500) was contacted and referred him to a windshield repair facility. The manufacturer was made aware of the failure. The approximate failure mileage was 30,000.

Tl* the contact owns a 2018 Subaru legacy. The contact stated that while the vehicle was stationary in the garage, he became aware that the front windshield was cracked in the center. The contact called gold rush Subaru (670 grass valley hwy, auburn, ca 95603; (530) 885-4019) and was referred to a windshield repair shop. The vehicle was taken to the windshield repair shop to have the front windshield replaced. The vehicle was repaired. The manufacturer had not been informed of failure. The failure mileage was approximately 32,610.

The contact owns a 2018 Subaru Legacy. The contact stated that while driving at 40 MPH, she heard an abnormal loud popping sound coming from the top of the vehicle. The contact stated that she pulled into the nearest gas station and noticed that the sunroof glass had shattered and fell onto the shade guard. The dealer was notified of the failure and informed the contact that she would be responsible for the cost of the repair. The manufacturer was notified of the failure through an online request. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 72,000.

The contact owns a 2018 Subaru Legacy. The contact stated that the windshield fractured without impact on the lower passenger’s side of the windshield. The fracture started to spread up the windshield. The contact had not taken the vehicle to a dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 65,000.

The car veers right or left irradically as if a gust of wind pushed the car or large truck passed by. This is very troubling since it happens sporadically and has caused the car to drift off the road.

Replaced steering rack 2/12/20 Replaced steering rack 12/07/22 Replaced sway bar links 11/09/23 Inspection found rear Lateral Link Bushings torn and alignment hardware seized in bushings torn and seized/replaced bushings and hardware to complete a proper alignment. 01/23/24 Replaced front sway bar links and strut mounts and performed alignment

Vehicle proceeded from a stop at intersection when it unexpectedly decelerated and holding the brakes down seem to do nothing, tried turning corner at next stop sign to maybe slow it down and hit utility pole and parked car in driveway. A resident that was outside on porch by stop sign said they heard it just loud exceleration. This was a short street block in a residential area. No warnings, vehicle undrivable and waiting on insurance. Police accident report filed. There were no skid marks, although there was wet pavement.12/6/2022

Our recent purchase of a 2018 Subaru legacy has left us with a very unhappy realization. We have a Subaru outback and like the car but very unhappy with the cruise. We did not realize the cruise control advances 1 or 5 MPH rather than the conventional cruise of 1 MPH. We have found this feature to be not only on Subaru but many other makes of vehicles. From researching online and talking to others have found we are not the only ones that do not like it and feel it is unsafe. There does not seem to be a reason to advance 5 MPH rather than 1 MPH. When using this type of cruise it is necessary to watch the speedometer, rather than paying attention to the road, to get to the anticipated speed and then quickly set and hope you locked-in the desired speed. If the desired speed is not reached the

While stopped at a red light as soon as the light turned green I proceeded to accelerate and heard a rattle and then a loud boom explosion sound. My torque converter, engine, and flexplate exploded causing it in operable and placed me in an unsafe location stranded on the roadway. Subaru of america has now had the car since thanksgiving this a major safety problem,I still don't have my car.

Multiple failures of the clear coat in under 2 years of ownership. Car is detailed at minimum twice yearly to to try mitigate the damage, but it is just too pronounced. Other models, years, etc do not have this problem.

I have a 2018 Subaru Legacy 2.5. The front catalytic converter failed April 2022 with 130k miles. the part was replace by Subaru and the part has failed again. Oct 2023 with 180k miles. Exhaust fumes enter the passenger compartment (which are Carbon Monoxide). The same part has failed two times in a short period of time. Subaru states this is not a warranty issue .This must become a recall.