This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
full bulletin at NHTSA ↗2019 Buick Encore suspension problems
moderate 4 complaints filed with NHTSA · avg repair $900 · see suspension across all vehicles →
Complaints
4
Recalls
0
Avg fix
$900
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering suspension on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
full bulletin at NHTSA ↗This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
full bulletin at NHTSA ↗This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
full bulletin at NHTSA ↗This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 2 most recent
When I'm driving sometimes the car seems like it's about to cut off or something & the check engine light plus stabilizer track message bones on & I start losing power & it's happened more than 10 times ! I let the car sit for a few minutes & it works !
Catastrophic control arm failure. The part is available for inspection. Problem confirmed by certified technician at Brake Master repair shop in Santa Fe NM. No visible damage to control arm prior to catastrophic part failure from apparent metal fatigue. Only 37,000 miles on this 2019 Encore. There were no indications of this problem prior to the part failure. The vehicle began making a loud…
Had suspension trouble with your 2019 Buick Encore?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the suspension problem on the 2019 Buick Encore?
It's a documented issue but not catastrophic. 4 complaints have been filed. Repairs average $900 and most owners catch it before it causes a breakdown.
At what mileage does the suspension typically fail?
Based on the 4 complaints filed, suspension issues most often appear around 7,000 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $900 for suspension repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to suspension?
No active recalls currently cover suspension issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2019/Buick/Encore.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.