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ProblemsByVin File / 2019-CHEVROLET-CRUZE NHTSA data synced 1 day ago
Chevrolet

2019 Chevrolet Cruze problems

Light NHTSA footprint — 20 owner complaints and 2 active recall campaigns. Either a clean record or thin data; we'll show what's there.

The 2019 Chevrolet Cruze has 20 NHTSA owner complaints and 2 recalls on file (U.S. federal records, as of August 2026). The most-reported system is powertrain at 6 complaints, typically surfacing around 66,000 miles (~$2,500 to repair). Source: NHTSA Office of Defects Investigation.

Chevrolet Cruze owner complaints by model year
Model yearOwner complaintsRecalls
2016 Cruze 247 4
2017 Cruze 201 2
2018 Cruze 109 3
2019 Cruze (this page) 20 2
2019 Chevrolet Cruze
Photo: Elise240SX / Wikimedia Commons, CC BY-SA 4.0 · representative photo of the Chevrolet Cruze
0 5 10
Reliability score
8.2 / 10

Solid reliability overall. Common issues are concentrated in a few systems.

0
Critical
2
Severe
0
Moderate
Should you avoid this 2019 Cruze?
Generally reliable

Buyable on the data — keep up the usual maintenance and inspect normally.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

NHTSA crash-test safety ratings 5 / 5 overall

Overall 5/5
Frontal crash 5/5
Side crash 5/5
Rollover 4/5

Driver-assist features on the tested model: Electronic stability control: Standard · Forward collision warning: Optional · Lane departure warning: Optional

Source: NHTSA New Car Assessment Program — tested configuration: 2019 Chevrolet Cruze 5 HB FWD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.

Buying a used 2019 Chevrolet Cruze? Check these first

Here's what this model is known to do — so you can inspect for it, price it in, or make the seller fix it before you sign.

What to inspect on this specific car

⚠ The one to take seriously: brakes is flagged severe on this model , showing up around 3,500 mi. Inspect it closely on a test drive.

Recalls to confirm are done

Run the VIN from the listing — 2 active recalls on this model. Recall repairs are always free.

Verdict for buyers: 8.2/10 model. The priciest documented failure is powertrain (~$2,500) — get the seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.

We tell you what this model is known for and what to inspect — a vehicle-history report tells you what this exact car has been through. Smart buyers get both.

See the full pre-purchase inspection checklist →
✦ Ask the data · AI

Ask anything about your 2019 Chevrolet Cruze

A noise, a warning light, a repair quote, "should I buy this?" — get an answer grounded in this vehicle's actual NHTSA record, not generic advice.

Dash light, leak, worn part — snap it and we'll read it against this car's record.

Answers use this vehicle's NHTSA complaint & recall record — owner-reported and unverified, not a diagnosis. Verify anything safety-critical with a mechanic.

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Top trouble spots 2 categories with 3+ complaints

powertrain
6 reports · fails ~66,000 mi · avg $2,500
moderate
brakes
3 reports · fails ~3,500 mi · avg $450
severe
Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2019 Cruze's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2019 Cruze?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2019 Cruze · electrical
Front window defrost loses function/power, where the front window fogs up and can't see road ahead. Vehicle must be fully restarted to re-engage the defrost function. Radio also has the same issue.
08/06/2021 · NHTSA ODI #11428067.0
2019 Cruze · brakes Crash
The brakes system didnt seem to be stopping properly almost as if i had to push really hard on the brakes to get the car to stop. Finally today, I was 1.6 car lengths behind another vehicle whom slammed their brakes on for no reason and I had to do so as well. My car would not…
2019 Cruze · cruise control
Unknown I purchased this vehicle in 2019 About 2 and half years now. This car engine is malfunctioning. When i am driving uphill the speed is not transitioning and it had caused other vehicles behind me to slow down. Second major problem is during the summer season the speed…
06/23/2022 · NHTSA ODI #11470576.0
2019 Cruze · visibility
The contact owns a 2019 Chevrolet Cruze. The contact stated that the front windshield defroster failed to operate properly causing the windshield to remain foggy. The failure caused a visibility hazard for the driver. The cause of the failure was not yet determined. The local…
06/15/2021 · at 1,500 mi · NHTSA ODI #11420973.0
View all 20 owner complaints →
Had a problem with your 2019 Chevrolet Cruze? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

0 mi 200k mi
At 80,000 miles
Likely repair cost in next 24 months
$0

Active recalls showing 2 of 2

severe NHTSA 20V668000 October 29, 2020

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles

Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

Fix: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
severe NHTSA 18V576000 August 30, 2018

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles

A reduction of braking performance can increase the risk of a crash.

Fix: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.

Common questions

Is the 2019 Chevrolet Cruze reliable?

Mostly yes. With a reliability score of 8.2 out of 10 based on 20 owner complaints filed with NHTSA, the 2019 Chevrolet Cruze is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

Should you avoid the 2019 Chevrolet Cruze?

On the NHTSA data, the 2019 Chevrolet Cruze does not need avoiding. Buyable on the data — keep up the usual maintenance and inspect normally. The record behind that call: No systemic severe-failure pattern in the complaint record; Reliability score 8.2/10 — above the segment average; 2 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What should I check before buying a used 2019 Chevrolet Cruze?

Inspect the powertrain first — it's the most-reported issue on this model, with 6 owner complaints filed. Typical failure occurs around 66,000 miles. Average repair cost runs about $2,500 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.

Is the 2019 Chevrolet Cruze a good used car to buy?

It scores 8.2 out of 10 on our NHTSA-based read of 20 owner complaints. The main thing to watch is powertrain. Typical failure occurs around 66,000 miles. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.

What's the most common problem on the 2019 Chevrolet Cruze?

Based on NHTSA records, the most-reported issue is powertrain, with 6 complaints filed. Typical failure occurs around 66,000 miles. Average repair cost runs about $2,500 at an independent shop.

What's the most expensive thing that goes wrong?

The powertrain is one of the costlier repair items. Average repair cost runs about $2,500 at an independent shop. Typical failure occurs around 66,000 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Chevrolet Cruze has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2019 Chevrolet Cruze?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 20 complaints on file and the costliest repair averaging $2,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 1 day ago. Verify the raw federal record at nhtsa.gov/vehicle/2019/Chevrolet/Cruze. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Chevrolet. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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