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ProblemsByVin File / 2017-CHEVROLET-CRUZE
2017 · chevrolet

chevrolet Cruze problems

1 safety recall. 198 owner complaints. We mapped every trouble spot before you sign the papers.

0 5 10
Reliability score
7.2 / 10

Solid reliability overall. Common issues are concentrated in a few systems.

0
Critical
1
Severe
0
Moderate

Top trouble spots 8 categories with 3+ complaints

engine
42 reports · avg $3,100
moderate
powertrain
39 reports · avg $2,500
severe
electrical
30 reports · avg $850
severe
brakes
13 reports · avg $450
severe
body
10 reports · avg $1,500
severe
lighting
10 reports · avg $250
severe
cruise control
7 reports · avg $600
moderate
airbags
6 reports · avg $1,100
severe

What owners are saying recent NHTSA-filed complaints · verbatim

2017 Cruze · engine
My 2017 Chevy Cruze engine failed with only 38,000 miles on it (Case [XXX]). After it happened, I read that this is a known problem (see link below). I hope that GM will consider a recall on this item in order to save others from this experience. When I contacted GM and Chevy…
12/30/2024 · NHTSA ODI #11633238.0
2017 Cruze · engine
TL* THE CONTACT OWNS A 2017 CHEVROLET CRUZE. WHILE THE CONTACT'S SPOUSE WAS DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, IT PERFORMED ERRATICALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO…
12/30/2019 · NHTSA ODI #11292067.0
2017 Cruze · powertrain
Clutch pedal does not return, cannot change gears. Chevy issued a TSB, however they do not warranty the repair. The problem is with a clogged orifice which is a engineering defect. This is a well know problem and is extremely dangerous. I assume enough people haven't died yet…
12/23/2022 · NHTSA ODI #11498668.0
2017 Cruze · engine
I WAS DRIVING CHECK ENGINE LIGHT CAME ON. I IMMEDIATELY DROVE CAR HOME. GOT TENTAL. CALLED MY WARRANTY COMPANY HAD CAR TOWED TO GARAGE. HARAGEVIS MOT QUALIFIED TO REPLACE TURBO ENGINE. WAITING TIL MORNING TO FIX.
12/22/2020 · NHTSA ODI #11384626.0

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

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Active recalls showing 1 of 1

severe NHTSA 17V057000 26/01/2017

General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Cruze vehicles

In a crash, the seat-backs for the front seats may break, increasing the risk of injury to the occupants.

Fix: GM will notify owners, and dealers will inspect the front passenger seats, replacing any with seat-back frames that are incorrectly welded, free of charge. The recall began on February 28, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17035.

Common questions

Is the 2017 Chevrolet Cruze reliable?

Mostly yes. With a reliability score of 7.2 out of 10 based on 198 owner complaints filed with NHTSA, the 2017 Chevrolet Cruze is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

What's the most common problem on the 2017 Chevrolet Cruze?

Based on NHTSA records, the most-reported issue is engine, with 42 complaints filed. Average repair cost runs about $3,100 at an independent shop.

What's the most expensive thing that goes wrong?

The engine is one of the costlier repair items. Average repair cost runs about $3,100 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Chevrolet Cruze has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2017 Chevrolet Cruze?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 198 complaints on file and the costliest repair averaging $3,100, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.

Related vehicles

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 3 days ago. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with chevrolet. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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