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ProblemsByVin Index / 2019-CHEVROLET-CRUZE / COMPLAINTS
Full complaint record · NHTSA

2019 Chevrolet Cruze owner complaints

19 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

powertrain 6 complaints shown

6 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
06/04/2024 ODI #11592522.0

The vehicle needs the transmission bolts replaced has a recall need repaired as as possible. The automatic transmission jerk

04/15/2022 ODI #11460898.0

I was driving and the car slide and went up a small hill and came down hard ending locked there was no ice

04/11/2026 ODI #11730583.0

For a year I have had my car to the shop multiple times due to a musty smell inside my car. I have never been able to find any fluids or moisture inside the car, however, the inside of my windshield tends to get a weird film on it, I am constantly cleaning to keep visibility especially at night. None of the mechanics that I have taken it to were able to figure it out, and most of them could not smell The musky smell that I smelled. The car had approximately 40,000 mi on it when this started about a year ago, Maybe 8 months. Recently I have noticed that the coolant in my car is disappearing, I have kept a constant check on it and about once a week have had to add fluids to keep it from getting too low. I have had the coolant system checked out. I've had it flushed. They pressure tested the

02/24/2024 ODI #11573766.0

The bolts on the transmission accumulator needs to be replaced I see an unrepaired recall

01/26/2022 66,000 mi ODI #11448961.0

The contact owns a 2019 Chevrolet Cruze. The contact stated that in January of 2021 she had taken her vehicle to the dealer to be repaired due to a recall NHTSA Campaign Number: 20V668000 (Power Train). The contact stated that when she had taken her vehicle to be repaired, the dealer advised her that her vehicle was fine and that there were no problems with the vehicle. The contact stated that December 2021 , her son was driving her vehicle at approximately 55 MPH on the highway ,the vehicle had began to stall and loose power. The contact stated that her son was safely able to pull off to the side of the road, however, the vehicle was unable to start and had to be towed. The contact stated that she had the vehicle towed to the dealer, where it remains, where she was advised that her transm

01/08/2023 ODI #11500656.0

Transmission leak coming from the main seal on the transmission

electrical 2 complaints shown

08/06/2021 ODI #11428067.0

Front window defrost loses function/power, where the front window fogs up and can't see road ahead. Vehicle must be fully restarted to re-engage the defrost function. Radio also has the same issue.

04/27/2025 ODI #11657080.0

I am leasing this vehicle and it continues to have warning light on staring the vehicle engine power reduced as I'm driving and holds back vehicle and also airbag restraining system light continues also to be on. This is not normal wear and tear and I read previous years had this issue as well. This is still an issue concerning of my safety. Paying for inconvenience

cruise control 2 complaints shown

06/23/2022 ODI #11470576.0

Unknown I purchased this vehicle in 2019 About 2 and half years now. This car engine is malfunctioning. When i am driving uphill the speed is not transitioning and it had caused other vehicles behind me to slow down. Second major problem is during the summer season the speed does not adjust easily . I would have to press on the gas so hardly to be able to proceed. The worst of all is when am at a traffic light and it turns green that I must proceed the car will not move. I get stuck for a short period and then i would pressed on the gas and all of a sudden you will hear a heavy noise. I drive without AC in summertime often because the car would be stuck, stuck i repeat on the road without moving if my AC is on. It is terrible i must turn off my AC to be able to drive and if i do not am at

02/11/2019 10,000 mi Crash ODI #11176137.0

I was stopped in the left turning lane attempting to cross a highway. When I turned left the vehicle would not accelerate. I pressed the pedal all the way down but the car was creeping. I could not cross the highway and was struck in oncoming traffic. I was given a ticket for failure to yield. I hit a vehicle and was charged at fault in the accident. The vehicle is a rental car.

visibility 2 complaints shown

06/15/2021 1,500 mi ODI #11420973.0

The contact owns a 2019 Chevrolet Cruze. The contact stated that the front windshield defroster failed to operate properly causing the windshield to remain foggy. The failure caused a visibility hazard for the driver. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure however, no assistance was offered. The failure mileage was 1,500.

05/09/2019 ODI #11206567.0

The windshield that Chevrolet puts in these cars is not very clear, I work in the glass industry and I notice it every time I drive it. You can see distortion in the film of the laminated glass. They replaced the windshield once, and I still see the distortion.

airbags 2 complaints shown

06/14/2023 91,000 mi ODI #11527009.0

The contact owns a 2019 Chevrolet Cruze. The contact stated that after starting the vehicle and shifting into drive(D), the SRS warning light illuminated on the instrument panel. The contact stated that the air bag warning light had been illuminated for months prior to experiencing the new failure. The vehicle was taken to an independent mechanic who failed to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 91,000.

03/02/2022 Crash ODI #11454888.0

The airbags did not deploy, and the driver hit the windshield.

brakes 2 complaints shown

05/06/2019 3,500 mi ODI #11205754.0

My car is brand new brought it at 9miles on dash. Exactly 2 months later outta nowhere there was this grinding sound when I would brake like the sound of rooters grinding as if brakes where bad ,,4 other people heard and witnessed it,, I pumped brake it felt like and sound like only air but loud air and grinding, took it back to dealer next day ,,and they did nothing (marlow heights) he told me to come back monday cause it found like faulty brake issue,, I looked it up and some models where recalled for same thing.associate told me they do service on recalls mon-fri,(which I thought was strange cause brakes are serious nobody could check nothing?)), came back monday they put my car on electronic machine no flags where on my system,,for sensors going off! But I had no break function on th

02/14/2022 ODI #11451834.0

Brakes on vehicle failed while driving down the freeway, when I needed to slow down to take my exit. Brakes were hard, and would not stop the vehicle. I shifted into neutral, and used the ramp to stop the vehicle. Car is currently at the Wilsonville Chevrolet for repairs. When I spoke with the Shop lead, he is aware of the problem, but stated my vehicle is not included in the recall for the same problem as other vehicles of the same make and model.

tires 1 complaint shown

05/13/2024 ODI #11588491.0

When going in to get new tires, I was infomred the Primwall 205/55R16 I had had put on the car less than 2 years ago are now seperating. So far, the company is unwilling to replace them.

engine 1 complaint shown

02/09/2025 ODI #11641590.0

Timing chain rattles, due the the chain tensioner not having motor oil at early morning start-up. This causes the chain to be loose and eventually engine damage. Europe already issued recalls to this issue. They solved this issue by installing a seal, TIMING CHAIN TENSIONER FOR CHEVROLET GMC OPEL FEBI BILSTEIN 181945.

Showing 300 of 19 total complaints. The full federal record is available at nhtsa.gov/vehicle/2019/Chevrolet/Cruze#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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