The 2019 Chevrolet Impala has 28 NHTSA owner complaints and 1 recall on file (U.S. federal records, as of September 2026). The most-reported system is electrical at 7 complaints (~$850 to repair). Source: NHTSA Office of Defects Investigation.
Solid reliability overall. Common issues are concentrated in a few systems.
0
Critical
1
Severe
0
Moderate
Should you avoid this 2019 Impala?
Generally reliable
Buyable on the data — keep up the usual maintenance and inspect normally.
No systemic severe-failure pattern in the complaint record
Reliability score 8.2/10 — above the segment average
1 recall campaign on file
Our read of the federal NHTSA complaint and recall record for this exact year and model —
not a substitute for a pre-purchase inspection. How we score.
NHTSA crash-test safety ratings
5 / 5 overall
Overall★★★★★5/5
Frontal crash★★★★★5/5
Side crash★★★★★5/5
Rollover★★★★★4/5
Driver-assist features on the tested model:
Electronic stability control: Standard · Forward collision warning: Optional · Lane departure warning: Optional
Source: NHTSA New Car Assessment Program — tested configuration: 2019 Chevrolet Impala 4 DR FWD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.
Buying a used 2019 Chevrolet Impala? Check these first
Here's what this model is known to do — so you can inspect for it, price it in, or
make the seller fix it before you sign.
What to inspect on this specific car
electrical — 7 owner reports
· ~$850 to fix
airbags — 5 owner reports
· ~$1,100 to fix
powertrain — 4 owner reports
· ~$2,500 to fix
steering — 3 owner reports
· ~$700 to fix
⚠ The one to take seriously: electrical is flagged
severe on this model
.
Inspect it closely on a test drive.
Recalls to confirm are done
Run the VIN from the listing — 1 active recall on this model. Recall repairs are always free.
Verdict for buyers: 8.2/10 model. The priciest documented failure is
powertrain (~$2,500) — get the
seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report
tells you what this exact car has been through. Smart buyers get both.
A noise, a warning light, a repair quote, "should I buy this?" — get an answer grounded in
this vehicle's actual NHTSA record, not generic advice.
Dash light, leak, worn part — snap it and we'll read it against this car's record.
Photo attached — type a question or just hit Ask.
Answers use this vehicle's NHTSA complaint & recall record — owner-reported and unverified, not a diagnosis. Verify anything safety-critical with a mechanic.
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What owners are saying
recent NHTSA-filed complaints · verbatim
2019 Impala· electrical
My 2019 impala is equipped with heated steering wheel, in the past week it stopped working, only to discover it had a blown fuse. I changed the fuse only to have it blown a second time. At this point I realized something more involved was wrong, took car to dealer to have…
My car is equipped w/a heated steering wheel. Attempted to turn on one cold morning only to discover it was not working. Checked the manual to locate fuse box found fuse was blown, replaced fuse started car up to check heated steering wheel & nothing. Again checked…
2019 impala premier and the passenger headlight is full of condensation. Its has not dried in the sun or driving with headlights on. Im told the entire headlight housing will need to be replaced at a cost of $800. Its causing that light not to illuminate as bright as the driver…
Several different instances I've had my parking brake release as soon as I go to move after being parked for a long period of time. (I never set my parking brake to begin with so I don't understand why it keeps telling me it's released) Once it tells me it's been released, it's…
Had a problem with your 2019 Chevrolet Impala?
File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.
Estimate your repair exposure
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles
A reduction of braking performance can increase the risk of a crash.
Fix: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
Common questions
Is the 2019 Chevrolet Impala reliable?
Mostly yes. With a reliability score of 8.2 out of 10 based on 28 owner complaints filed with NHTSA, the 2019 Chevrolet Impala is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.
Should you avoid the 2019 Chevrolet Impala?
On the NHTSA data, the 2019 Chevrolet Impala does not need avoiding. Buyable on the data — keep up the usual maintenance and inspect normally. The record behind that call: No systemic severe-failure pattern in the complaint record; Reliability score 8.2/10 — above the segment average; 1 recall campaign on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
What should I check before buying a used 2019 Chevrolet Impala?
Inspect the electrical first — it's the most-reported issue on this model, with 7 owner complaints filed. Average repair cost runs about $850 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
Is the 2019 Chevrolet Impala a good used car to buy?
It scores 8.2 out of 10 on our NHTSA-based read of 28 owner complaints. The main thing to watch is electrical. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
What's the most common problem on the 2019 Chevrolet Impala?
Based on NHTSA records, the most-reported issue is electrical, with 7 complaints filed. Average repair cost runs about $850 at an independent shop.
What's the most expensive thing that goes wrong?
The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.
How do I check if my Chevrolet Impala has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2019 Chevrolet Impala?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 28 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.
Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database, last synced 12 hours ago. Verify the raw federal record at
nhtsa.gov/vehicle/2019/Chevrolet/Impala.
Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics.
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