Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)
full bulletin at NHTSA ↗2019 Chrysler 300 electrical problems
severe Owners of the 2019 Chrysler 300 have filed 17 NHTSA complaints about the electrical at roughly $850 to repair (U.S. federal records, as of July 2026). Source: NHTSA Office of Defects Investigation. See electrical across all vehicles →
Complaints
17
Recalls
0
Avg fix
$850
| Model year | electrical complaints |
|---|---|
| 2015 300 | 10 |
| 2016 300 | 10 |
| 2017 300 | 26 |
| 2018 300 | 64 |
| 2019 300 (this page) | 17 |
1crash
When does it fail?
Of the 17 electrical complaints filed for the 2019 Chrysler 300, here's the actual mileage breakdown — failures cluster heaviest at 75,000-100,000 mi.
0-25k
25-50k
50-75k
75-100k
100-125k
125-150k
150k+
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
What stands out
Electrical accounts for 28% of all owner complaints filed against this vehicle, across 4 categories tracked.
No new NHTSA electrical complaint has been filed on this vehicle in over 3 years — the issue may be aging out of the active population.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering electrical on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
full bulletin at NHTSA ↗Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
full bulletin at NHTSA ↗Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only
full bulletin at NHTSA ↗Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
The failure pattern owners describe
The Uconnect infotainment system is the main problem area. Multiple owners report Error Code 20 failures within the first 1,100 miles that knock out the backup camera, navigation, radio, emergency features, and climate control entirely. The system goes dark and unresponsive; one owner spent over a month getting it fixed while dealers waited for parts on back-order. Touchscreen freezing is another pattern—the system locks up during or after phone calls and gets hot to the touch, forcing owners to pull the radio fuse from the trunk to reset it.
Instrument panel failures create serious safety issues. One owner's dashboard glitched while driving at night on the freeway, leading to an accident and higher insurance rates. Another found the entire display dark after the car sat for eight hours, unable to see speed or gauges while driving home.
Electrical gremlins show up elsewhere: one owner lost all power at 84,000 miles and had to be towed; another's headlights failed multiple times within the first year, with the dealer charging $90 per fuse replacement. A few owners report intermittent false door-open warnings, horn honking by itself, and an odd issue where turning on the radio disables the headlights.
Dealers often cannot diagnose these problems because failures are intermittent or don't happen during appointments. Chrysler acknowledges some issues but may not cover them under the specific VIN if a recall exists for the same malfunction.
Same Chrysler 300 electrical reports on nearby years: 2016 · 2017 · 2018
Failure modes owners describe
Uconnect Error Code 20 - System Update Failure
Uconnect infotainment system encounters Error Code 20 during updates, rendering the system inoperable. Affected vehicles lose access to backup camera, navigation, radio, emergency functions, climate controls, and all on-screen menus. System goes completely dark with no operational displays.
When: Within first 1,100 miles; one owner reported under 1 month of ownership
Symptoms owners cite: No backup camera display; No radio or navigation; No emergency functions; Climate control unavailable or locked to full on/off; No on-screen menus; Rearview mirror dimmer unavailable; Completely dead touchscreen
Codes mentioned: Uconnect Error Code 20
Repairs/costs cited: One owner reported replacement part was defective (wrong device delivered in open box after multiple service visits). Dealer attempted fixes including battery replacement and radio fuse removal, but parts on back-order for extended periods.
Recalls/TSBs owners mention: Chrysler and Ram Uconnect customer care involved; parts expedited from supplier with ETA of 8-22-2021 in one case. Manufacturer case management contacted owner.
Touchscreen Freezing - Uconnect System
Infotainment touchscreen freezes and becomes unresponsive during or after phone call termination. Screen remains hot to touch and all buttons become non-functional. Requires power-cycling via radio fuse removal to restore operation.
When: Started late November 2020 for one owner
Symptoms owners cite: Screen freezes when ending phone calls; All on-screen buttons become unresponsive; Screen becomes hot to touch; Call counter continues running despite call being disconnected; Requires fuse removal to reset system
Repairs/costs cited: Owner had to disconnect phone and pull radio fuse from trunk to clear system and restore hands-free capability. Dealership contacted but no response reported.
Instrument Panel / Digital Dashboard Failure
Instrument cluster display becomes intermittent, glitches while driving, or goes completely dark. Includes loss of speedometer, RPM gauge, tire pressure, battery voltage, engine temperature, and oil pressure displays. One owner reported glitching caused accident on freeway.
When: One owner experienced glitching on freeway September 2020; another reported dashboard stopped working after 8 hours parked
Symptoms owners cite: Dashboard lights go out; Speedometer not visible; RPM gauge not visible; Tire pressure display unavailable; Battery voltage unavailable; Engine temperature gauge unavailable; Oil pressure and oil life unavailable; Intermittent glitching while driving; Glitching continues while driving for seconds to minutes
Repairs/costs cited: One owner had accident due to glitching while driving at night. No repairs reported in narratives.
Recalls/TSBs owners mention: One owner noted Chrysler has recall on same make/model but not their specific VIN. Owner seeking insurance point removal and legal action against Chrysler.
Headlight Fuse Failures
Both left and right headlights fail due to defective fuses. One owner experienced both headlights fail within first year; suspected loose fuse block connections causing arcing.
When: Within first year of ownership
Symptoms owners cite: Left headlight failed; Right headlight failed; Passenger side headlight intermittent on/off condition; Passenger side headlight now continuously off
Repairs/costs cited: Dealer charged $90 per fuse replacement while under warranty. Owner suspects defective fuse block with loose connections causing minor arcing between fuse tang and block contacts.
General Electrical Failure - Loss of Motive Power
Vehicle loses all electrical power while driving, rendering it unable to operate. Check engine light illuminates but vehicle does not restart.
When: At 84,000 miles
Symptoms owners cite: Loss of motive power while driving; Check engine warning light illuminated; Vehicle unable to restart
Repairs/costs cited: Vehicle required towing. Independent mechanic diagnosed as general electrical failure; dealer confirmed diagnosis but did not repair.
Radio and Lighting Control Interaction Issue
Radio activation causes headlights to become independently disabled. Safety feature control is managed by infotainment system, creating potential safety hazard.
When: At approximately 30,000 miles
Symptoms owners cite: Headlights become disabled when radio turned on; Failure occurred during night driving; Radio controls safety feature functions
Repairs/costs cited: Vehicle not diagnosed or repaired.
Recalls/TSBs owners mention: Manufacturer made aware of failure.
Intermittent False Door Open Warning
Rear passenger door open indicator displays on dashboard and interior dome light flashes continuously, despite door being closed. Occurs intermittently without clear trigger and has caused owner concern while driving on highway.
When: Occurs intermittently; one owner reported incident on highway returning from Indianapolis
Symptoms owners cite: Rear passenger door open light on dash; Interior dome light flashing; Warning occurs while driving; Intermittent occurrence - may happen weekly or go weeks without occurring
Repairs/costs cited: Dealership unable to diagnose since failure does not occur during service appointments.
Abnormal Ignition Noise
Abnormal sound occurs when ignition is turned to on position. Recurs several times but cannot be reliably reproduced.
When: At approximately 1,500 miles
Symptoms owners cite: Abnormal sound when ignition turned on; Sound comes from back left side (reported in one complaint with different symptoms)
Repairs/costs cited: Technician at Sierra Motor Mall unable to duplicate or diagnose failure.
Spontaneous Horn Activation
Horn activates by itself repeatedly without driver input. Occurs while vehicle is parked and continues to activate at regular intervals.
When: Parked on 3/25/2020
Symptoms owners cite: Horn sounds spontaneously; Requires alarm button to stop; Reactivates every 20-30 minutes
Fuel Gauge and Low Fuel Light Malfunction
Fuel gauge and low fuel warning light not functioning properly. Vehicle shuts off while driving and makes loud noise during restart attempt.
When: Unknown timing
Symptoms owners cite: Car shut off while driving; D shifter knob flashing; Vehicle won't start for approximately 30 minutes; Loud noise during restart attempt; Fuel gauge not working properly; Low fuel light not functioning
Codes mentioned: Flashing code (specific code not identified in narrative)
Repairs/costs cited: Vehicle started normally after adding fuel.
Synthesized from 17 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
What owners are reporting 8 most recent
No backup camera dead radio screen second occurence car dealer notified
The contact owns a 2019 Chrysler 300. The contact stated while her son was driving at an undisclosed speed, the vehicle inadvertently lost motive power. As a result of the failure, the contact's son pushed the vehicle to the side of the roadway. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a general electrical failure and advised…
So , when I am finishing a call and I try to hang up, it freezes the screen up. When this happens the call counter on the screen is still going like I am on the call when I am not. I have to disconnect my phone in order to use it. Then I have to pull over and go in the trunk and pull the radio fuss out so that it will clear everything out and then I can reconnect my phone and use the hands free…
Brand new Chrysler 300 w/<1100mi uconnect update error code 20 vehicle inoperable condition VIN: [xxx] attempted service center today (x3) again ... Exact part number obtained from previous service visit(s) used part sent in open box wrong device delivered! (stolen or intercepted) so sad come back another day? August made be better time for parts need now a fourth (4th) visit to dealearship…
Uconnect error 20 update failure result causing "no back up camera" availability
Uconnect error 20 update failure result causing "no rearview mirror dimmer" function availability
UCONNECT ERROR 20 UPDATE FAILURE RESULT CAUSING "NO BACK UP CAMERA" AVAILABILITY UCONNECT ERROR 20 UPDATE FAILURE RESULT CAUSING "NO REARVIEW MIRROR DIMMER" FUNCTION AVAILABILITY Chrysler's Response(s): [TODAY] Hello, my name is Dave. I'm calling from Chrysler case management regarding the case that was escalated up for the 2019 Chrysler 300. I understand that you're working with Chapman…
Brand new Chrysler 300 w/<1100mi "uconnect update error code 20" vehicle inoperable condition VIN: [xxx] attempted service center today (x2) no repair parts available replaced auto battery pulled radio fuses (dealer performed) "no backup camera" "no a/c & heat controls" - a/c full on/off only "no radio / no navigation / no emergency" dead for a week no onboard screen no operational menus…
Had electrical trouble with your 2019 Chrysler 300?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the electrical problem on the 2019 Chrysler 300?
It's a meaningful issue. 17 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $850.
At what mileage does the electrical typically fail?
Based on the 17 complaints filed, electrical issues most often appear around 29,375 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $850 for electrical repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to electrical?
No active recalls currently cover electrical issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2019/Chrysler/300.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.