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ProblemsByVin Index / 2019-HONDA-INSIGHT / COMPLAINTS
Full complaint record · NHTSA

2019 Honda Insight owner complaints

94 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

other 8 complaints shown

12/25/2025 ODI #11707040.0

The Honda Sensing suite's CMBS uses a combination of a front-facing camera and a radar sensor, it detected a sewerage as a hole and steel plates as a hole and made a sudden unsafe stop. Collision Mitigation Braking System (CMBS) experiencing a false positive. We were going to like 15-20 over the steel plate and it made an emergency unsafe stop. It keeps doing it over and over. At this point it’s becoming really unsafe so I wanted to report it. It stopped all of sudden and made my neck in pain as my wife’s back. No the problem has not been talked to the dealer or they never told me about this kinds of problems will happen. No any warning lamps.

12/22/2022 ODI #11498567.0

I started the car on December 9th to find a bunch of errors. All the sudden I have lost my cruise control, collision prevention assist, light assist, and other features. I immediately took the car to the nearest Honda dealership near my home and got it checked out. The code showed that part #36163-TXM-A45, a camera used for these features, had failed. I was told by Jessie Loso, the repair representative, that the part will need to be replaced. The car had only 14,763 miles on it however because it was barely driven during COVID lockdowns. Now the original part was not damaged and it had failed on its own for no apparent reason. The only reason that we were given by Victory repair department is that the car was left out in the elements. This was not an appropriate excuse for this failure co

12/18/2024 ODI #11631450.0

I was stopped at a stoplight and then the light turned green. I began to accelerate and immediately and simultaneously my car began flashing BRAKE, beeping, and slamming on the brakes. I came to a literal grinding halt. There was no car in front of me nor was one merging into my lane. It was completely unwarranted and quite honestly frightening. There was a car behind me but thankfully they did not hit me. The CMBS clearly malfunctioned. Because there was no collision I did not file a police report. This however did put me at a huge risk of getting rear ended. The car has not been inspected since as this is not an open recall. There were no warning signs (lamps, messages, etc) before this occured.

12/01/2018 4,000 mi ODI #11155369.0

The digital miles-per-hour speedometer will not appear on the instrument panel in any 2019 Honda insights. It will only appear as kilometers-per-hour. A representative for Honda usa says this is their design, yet their manual clearly states it should appear in miles-per-hour. There is a needle speedometer that shows miles-per-hour, but this is often hidden from sight by the steering wheel. I think this is a safety hazard as is is difficult to know the actual speed of the vehicle.

10/25/2024 ODI #11621862.0

Vehicle a/c system did not effectively cool cabin in warm weather on long drives. Last trip there were white particles coming from the vents. There is a known issue with the systems and Honda extended the warranty on a/c system due to problem condensors. Brought it to a dealer who found that the evaporator was leaking causing refrigerant to enter cabin area. Dealer quoted over $1500 to replace a part that was defective from the factory. Vehicle is out of bumper to bumper warranty and Honda has refused to cover the repairs.

10/19/2020 23,000 mi ODI #11365126.0

Honda has been unable to address the existing recall for the fuel pump on my car. I've called multiple times between july 2020 and today (october 19th 2020). They state that the parts have not been released to the dealer, and that I should call again in a couple weeks. They are not resolving this issue in a timely manner.

10/13/2025 Crash ODI #11693066.0

While stopped at a train track, I used the Brake Hold feature and it was on when suddenly without touching peddles the car went forward and I hit the car in front of me

10/12/2020 18,800 mi ODI #11364039.0

Acc, cmbs, rdm problem ligjts are on. It happens twice time within a year of owning the car. I brought it to the dealer after 3 days of purchased the new car (1st time) and was told that they didn't know what's exactly problem. They tried to reset the system and it worked. Then it happens again, same issue, I brought it back to the dealer and this time they wanted me to replace/reaim the sensor that on the front bumper. This time they blamed it on the missing cover. I did some research online, it's a very common issue and it should be the manufacture problem. They need to do something about it because it could lead to some serious issue.

fuel system 5 complaints shown

15 total in this category · moderate · avg repair $1,200 · see fuel system cluster analysis →
12/26/2023 157,000 mi ODI #11561848.0

The contact owns a 2019 Honda Insight. The contact stated while driving 45 MPH, the check engine warning light and several other unknown warning lights illuminated, and the vehicle decelerated. The contact was able to drive the vehicle to the residence; however, the failure persisted. The vehicle was not part of the NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The manufacturer was made aware of the failure. The failure mileage was 157,000.

12/12/2024 ODI #11630288.0

The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

12/06/2024 ODI #11629202.0

The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

11/13/2024 ODI #11624923.0

The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

11/06/2024 40,000 mi ODI #11623803.0

The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000(Fuel System, gasoline); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was experiencing engine hesitation while driving. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000. Parts distribution disconnect.

seatbelts 2 complaints shown

4 total in this category · moderate · avg repair $500 · see seatbelts cluster analysis →
12/07/2024 ODI #11629454.0

When we took it in for the front seat, buckle recall, we informed the dealership there was an issue with the driver side rear seatbelt. At that time, we only had two kids. Now we have three children, and we are not able to buckle all our children in the backseat. Each time we take the car to the dealership for an oil change we tell him the same issue they state there is no recall and won’t look at it. . How can you help?

12/03/2024 ODI #11628494.0

After previous recall 748083 was performed the seatbelt latch failed internally.

visibility 2 complaints shown

3 total in this category · moderate · avg repair $350 · see visibility cluster analysis →
12/06/2018 8,500 mi ODI #11156633.0

While driving the display sometimes shuts off and resets. This prevents the ability to use the backup camera. This happens on both highway and city streets.

10/27/2020 47,000 mi ODI #11366654.0

Tl* the contact owns a 2019 Honda insight. The contact stated that when shifting to reverse, the image failed to display on the infotainment screen. The contact stated that only the red, yellow, and green lines appeared. Kuni Honda on arapahoe (10750 e arapahoe rd, centennial, co 80112) was contacted and stated that NHTSA campaign number: 18v629000 (back over prevention, visibility) was already remedied. The vehicle was taken to the dealer for diagnosis and the contact was awaiting the results. The manufacturer was notified of the failure and advised the contact to take the vehicle to the dealer for diagnosis. The approximate failure mileage was 47,000.

airbags 1 complaint shown

7 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
10/15/2021 ODI #11436922.0

The floor wire harness under the driver's seat was incorrectly routed and caused the harness to break when the seat was moved to close to the end of the back. This break then caused the a fuse to blow "freezing" the drivers seat and the Secondary Restrain System (SRS) to fail with a warning light. The car was inspected by Howdy Honda and confirmed that the cable (harness) was routed incorrectly. Nobody else has inspected the vehicle. This incident occurred in may of 2021. Here are the words from [XXX], the Honda Agent that inspected the car: Hello [XXX], The problem with your vehicle is that the section of harness going from the floor to your seat was wrapped around a portion of the lower seat frame. Because the harness was wrapped and did not have it normal length of travel the seat

electrical 1 complaint shown

10 total in this category · severe · avg repair $850 · see electrical cluster analysis →
10/15/2019 4,236 mi ODI #11268469.0

Tl* the contact owns a 2019 Honda insight. The contact stated that the vehicle registered objects closer than what they were and engaged the brake erroneously. In addition, the contact noticed a burning electrical odor sometimes inside the vehicle. Furthermore, the touch screen radio would shut off and the fuel gauge displayed 40.5 miles less than what it was supposed to be per gallon. The vehicle was taken to patty peck Honda (555 sunnybrook rd, ridgeland, ms 39157, (601) 957-3400), bob boyte Honda (2188 ms-18, brandon, ms 39042, (601) 591-5000), and carl hogan Honda (3621 us-45, columbus, ms 39705, (662) 328-8236) to be diagnosed, but no failures were found. The vehicle was not repaired. The manufacturer was notified of the failures and provided case number: 09717216. The failure mileage

Showing 300 of 94 total complaints. The full federal record is available at nhtsa.gov/vehicle/2019/Honda/Insight#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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