2019 Kia Soul owner complaints

The contact owned a 2019 Kia Soul. The contact stated that while his wife was driving at a low rate of speed, an abnormal, burning odor began to emit from the vehicle. As the odor grew stronger, the contact's wife parked and exited the vehicle. Soon after exiting the vehicle, white smoke began to emit from underneath the hood and the vehicle became engulfed in flames. The fire department was called to the scene and the fire was extinguished. No injuries were reported and a police report was filed. The vehicle parked in front of the contact's vehicle sustained damage as a result of the fire. The vehicle was towed to an unknown location through the contact's insurance. The manufacturer was notified of the failure and a case was filed. The vehicle was totaled as a result of the fire. The fai

I was driving approx 70mph on the highway when a piston ring popped off and blew a hole in the engine, causing the engine to fail once the oil spilled out.

Vehicle driving at highway speeds experienced a sudden and complete loss of power followed by flashing check engine light. Driver was able to coast and the exit highway via off ramp. Driver contacted roadside assistance and vehicle was towed to parkside Kia in knoxville, tn. Initial diagnostic indicated failed ignition coil on cylinder #1 at approximately 22,300 miles.

The vehicle had a catastrophic engine failure while driving in traffic. The engine would turn over making loud grinding noises but would not start, and the vehicle had to be towed. The engine had only 92,077 miles on it when it failed. Subsequent engine teardown found pieces of the connecting rod bearings which had disintegrated (see attached photos). This failure damaged the piston, crankshaft, valves, and cylinders. This engine has been the subject of a class action lawsuit due to a manufacturing defect of the connecting rod bearings and premature failures in thousands of engines. The engine is part of a class action lawsuit, but we are ineligible for the extended warranty since it had not yet received the knock sensor software update that was required by the lawsuit. However, this soft

The contact owns a 2019 Kia Soul. The contact stated while driving at approximately 30–40 MPH, the vehicle stalled. The check engine warning light was illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted, and the contact was informed that the vehicle was not covered under warranty. The failure mileage was 10,500.

This is a 6 year old car, with just under 108,000 miles. The catalytic converter is clogged, most likely from oil getting past the piston rings and contaminating the catalytic converter. High oil consumption, resulting in 1 qt needed to be added every 850-875 miles on average. Extended warranty company excludes this part. KIA warranty covers exhaust parts only up to 80,000 miles. To replace is $4,100. Car is valued at $3,000-$3500, with dealership saying without replacement car is worth less than $1,000. Other KIA’s in years before and after this vehicle have recalls for this specific issue, and this year car and this vehicle specifically should be added to the recall.

I took the car to the shop because it had been consuming a lot of oil within the last 2 months and everytime I went to the shop they would just top off my oil . They ended up doing an oil consumption test and my car failed it and mind you they had just put oil in my car the week prior . I took my car Monday because my engine light had came on . When arriving the guy scanned my car with a machine they told me it was bad spark plugs in my engine . He sent me to Firestone because he said the process would be cheaper or faster .( mind you I told them I am doing the oil consumption test) they proceeded to send me to Firestone .firestone checked my oil and that’s when they found out there was no oil in my vehicle .they asked me if I was doing the oil consumption test I told them yes Firestone

The contact owns a 2019 Kia Soul. The contact stated that the vehicle was experiencing excessive oil consumption, which required quarts of oil to be added to the vehicle weekly. The contact stated that there was no indication of an oil leak. The low oil pressure warning light was illuminated. The vehicle was taken to the local dealer, who performed an oil consumption test. The dealer informed the contact that the vehicle had failed the oil consumption test, and the dealer requested oil change records and proof of ownership. The vehicle was not repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 90,207.

The vehicle stalls and no response when gas pedal is depressed, after about 4 or 5 seconds the engine responds to gas pedal. This happens at speeds of less than 5 MPH when turning or in stop and go traffic. When turning across oncoming traffic and it happens, then it is a safety problem. I have not taken vehicle in to dealer yet.

My Kia 2019 soul has been giving me several problems with the engine jerking and the light coming on and then goes off and then come on I had it diagnosed several times even when I first got it and they said it was nothing wrong but I can tell it was something wrong it just like revs up or jerk or have these issues when I drive like it didn't want to pull but I kept asking and asking is something wrong with this car when I purchase it at Clay Cooley in Irving Texas they told me no they checked it out gave me a rental now I just bought that car in May of 2021 and they told me it wasn't nothing wrong the person that had it before me only had it a year and I didn't get no report on it about it but I do think it had some engine issues but they didn't give me no history of it they just say you

After starting the car and placing the car into reverse or drive the car shutters or shakes horribly to the point it shuts off/ dies. One time it did shut off on me I have also noticed that turning on the a.c. At idle sometimes mimics the engine shutter/shaking or this could be linked to two different things

Have been using 2-3 quarts of oil a week also lost power could not get it to run took it to the mechanic again he informed me the catalytic is going bad and as much oil as it is going through it might blow at any time

Delay throttle response. When driving and you need to accelerate the vehicle takes several minutes to respond and you have to put the petal to the floor. No reaction to accelerate the car but rpms in red. Also when stopped at a stop light , stop sign etc and go to go the car delays again and you have the gas petal to the floor and again rpms in red and yet car not moving causing highly severe safety issues when driving and puts consumer at risk. We bought this car brand new started in june of 2020 with this issue and had 22, 000 miles on it. Still happening in all 3 drive modes eco, normal and sport. Dealership told us just don't drive in eco well now all modes do it.

The contact owns a 2019 Kia Soul. The contact stated while driving at undisclosed speeds, the ABS and AED warning lights were occasionally illuminated. The vehicle was taken to a local Auto Zone and scanned. The contact was informed that the HECU Solenoid Voltage Relay needed to be replaced. The vehicle was taken to a local dealer where it was diagnosed with a faulty HECU Solenoid Voltage Relay, and the contact was informed that the HECU Solenoid Voltage Relay needed to be replaced. The vehicle was not repaired due to the cost. In addition, after the vehicle was taken to the local dealer, the ABS and AED warning lights were no longer illuminated. The manufacturer was not made aware of the failure. The failure mileage was approximately 28,763.

The contact owned a 2019 Kia Soul. The contact stated that while driving approximately 40 MPH, another vehicle stopped in front of the contact’s vehicle and the brake pedal was depressed to attempt to avoid a crash; however, the vehicle skidded and crashed into the rear of the other vehicle. There was no warning light illuminated. During the crash the front end and the hood of the vehicle was severely damaged, but the air bags did not deploy. Additionally, the seat belt malfunctioned and failed to secure the contact in the seat, causing the contact's chest and stomach to impact the steering wheel. The contact sustained a bruised chest and neck injury but had not yet sought medical treatment. The contact stated that an appointment was schedule to see her Primary Care Physician. The contact

I was traveling southbound on rte 13 with my 4 children. The speed limit is 55mph and the flow of traffic is between 55-60 MPH...which is the speed I was driving. As im approaching to proceed pass intersection rte 13 & eden allen rd there's a car at the stop sign which is supposed to wait for rte 13 to clear before entering. The driver decided to dash out to go across directly in front of me. I slammed on my breaks and tried avoiding collision but it wasn't enough time. None of my airbags deployed causing my upper body to slam against steering wheel causing injuries. Myself and my passengers where taken to the hospital for evaluation. My vehicle was taken to caliber collison where to this day im being told that nothing was wrong with my vehicle and the repairs are almost complete. Bec

Tl* the contact owns a 2019 Kia soul. The contact stated that while driving 55 MPH and going through and intersection, another vehicle failed to yield the right-of-way and pulled out into oncoming traffic. The contact depressed the brake pedal however, the vehicle crashed into the driver's side rear of the other vehicle. The contact stated that the driver's side air bags, passenger's side air bags, and front and rear side curtain air bags in her vehicle failed to deploy. The contact stated that the other driver's air bags deployed. The contact stated that there was a passenger seated in the front passenger's seat, and also three passengers seated in the rear seat of the vehicle. The front seat passenger was uninjured. The driver's side rear seat passenger sustained back and neck injuries r

My 2017 KIA Soul failed while going 70 on the highway, almost completely lost power. Pull over to the side of the road to check the issue. Checked the oil, and it was down to less than a quart. There was no indicator light to bring attention to this issue. Brought it into the dealership after returning home. The Soul was completely unsafe to drive due to engine knocks. Despite letting the dealership know of the Oil Lamp issue, they are still refusing to do anything about this issue, even charging me six thousand to only fix the symptoms. I wasn’t the only person to experience this issue, moving me to make this complaint. In summary: Oil was low due to oil burning, the Soul never indicated as such, no oil pressure, completely lost power at accelerated speeds, and now the bearings in the mot

The contact owns a 2019 Kia Soul. The contact stated that while driving at an undisclosed speed, the steering wheel became loose, vibrated, and made a knocking sound. The vehicle was taken to an independent mechanic and a dealer, and it was determined that the steering coupler needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 122,000.

The size of the tire is 235/45 R18 94V I was driving my car in my neighborhood and all of a sudden my tire went flat. I took it to be repaired and it's blown out on the side and can't be repaired. I have on a little over 14,000 miles on my car and have had regular maintenance. I don't think my tire should have blown.