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ProblemsByVinFile / 2019-KIA-SOULNHTSA data synced 1 day ago
Kia
2019 Kia Soul problems
The 2019 Kia Soul has 134 NHTSA owner complaints and 1 active recall campaign on file. Here's the breakdown — what's serious, what's noise, and what a working mechanic would actually do about it.
The 2019 Kia Soul has 134 NHTSA owner complaints and 1 recall on file (U.S. federal records, as of August 2026). The most-reported system is engine at 68 complaints, typically surfacing around 72,216 miles (~$3,100 to repair). Source: NHTSA Office of Defects Investigation.
Solid reliability overall. Common issues are concentrated in a few systems.
0
Critical
1
Severe
0
Moderate
Should you avoid this 2019 Soul?
Avoid — the engine
The data says walk unless this exact vehicle has documented proof the engine was repaired or replaced.
5 fire-related complaints on the engine
Reliability score 7.4/10 — around the segment average
1 recall campaign on file
Our read of the federal NHTSA complaint and recall record for this exact year and model —
not a substitute for a pre-purchase inspection. How we score.
NHTSA crash-test safety ratings
5 / 5 overall
Overall★★★★★5/5
Frontal crash★★★★★5/5
Side crash★★★★★5/5
Rollover★★★★★4/5
Driver-assist features on the tested model:
Electronic stability control: Standard · Forward collision warning: Optional · Lane departure warning: Optional
Source: NHTSA New Car Assessment Program — tested configuration: 2019 Kia Soul SUV FWD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.
Buying a used 2019 Kia Soul? Check these first
Here's what this model is known to do — so you can inspect for it, price it in, or
make the seller fix it before you sign.
What to inspect on this specific car
engine — 68 owner reports
· tends to show around 72,216 mi · ~$3,100 to fix
airbags — 11 owner reports
· tends to show around 90,000 mi · ~$1,100 to fix
electrical — 11 owner reports
· ~$850 to fix
brakes — 7 owner reports
· tends to show around 60,588 mi · ~$450 to fix
⚠ The one to take seriously: engine is flagged
severe on this model
, showing up around 72,216 mi.
Inspect it closely on a test drive.
Recalls to confirm are done
Run the VIN from the listing — 1 active recall on this model. Recall repairs are always free.
Verdict for buyers: 7.4/10 model. The priciest documented failure is
engine (~$3,100) — get the
seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report
tells you what this exact car has been through. Smart buyers get both.
A noise, a warning light, a repair quote, "should I buy this?" — get an answer grounded in
this vehicle's actual NHTSA record, not generic advice.
Dash light, leak, worn part — snap it and we'll read it against this car's record.
Photo attached — type a question or just hit Ask.
Answers use this vehicle's NHTSA complaint & recall record — owner-reported and unverified, not a diagnosis. Verify anything safety-critical with a mechanic.
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What owners are saying
recent NHTSA-filed complaints · verbatim
2019 Soul· powertrain
Have been using 2-3 quarts of oil a week also lost power could not get it to run took it to the mechanic again he informed me the catalytic is going bad and as much oil as it is going through it might blow at any time
My 2017 KIA Soul failed while going 70 on the highway, almost completely lost power. Pull over to the side of the road to check the issue. Checked the oil, and it was down to less than a quart. There was no indicator light to bring attention to this issue. Brought it into the…
The contact owns a 2019 Kia Soul. The contact stated that while driving at an undisclosed speed, the steering wheel became loose, vibrated, and made a knocking sound. The vehicle was taken to an independent mechanic and a dealer, and it was determined that the steering coupler…
The contact owned a 2019 Kia Soul. The contact stated that while his wife was driving at a low rate of speed, an abnormal, burning odor began to emit from the vehicle. As the odor grew stronger, the contact's wife parked and exited the vehicle. Soon after exiting the vehicle,…
Had a problem with your 2019 Kia Soul?
File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.
Estimate your repair exposure
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles
Air bags that do not deploy as intended can increase the risk of injury in a crash.
Fix: Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC226.
Common questions
Is the 2019 Kia Soul reliable?
Mostly yes. With a reliability score of 7.4 out of 10 based on 134 owner complaints filed with NHTSA, the 2019 Kia Soul is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.
Should you avoid the 2019 Kia Soul?
On the NHTSA data, the 2019 Kia Soul is one to avoid unless a specific vehicle proves otherwise. The data says walk unless this exact vehicle has documented proof the engine was repaired or replaced. The record behind that call: 5 fire-related complaints on the engine; Reliability score 7.4/10 — around the segment average; 1 recall campaign on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
What should I check before buying a used 2019 Kia Soul?
Inspect the engine first — it's the most-reported issue on this model, with 68 owner complaints filed. Typical failure occurs around 72,216 miles. Average repair cost runs about $3,100 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
Is the 2019 Kia Soul a good used car to buy?
It scores 7.4 out of 10 on our NHTSA-based read of 134 owner complaints. The main thing to watch is engine. Typical failure occurs around 72,216 miles. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
What's the most common problem on the 2019 Kia Soul?
Based on NHTSA records, the most-reported issue is engine, with 68 complaints filed. Typical failure occurs around 72,216 miles. Average repair cost runs about $3,100 at an independent shop.
What's the most expensive thing that goes wrong?
The engine is one of the costlier repair items. Average repair cost runs about $3,100 at an independent shop. Typical failure occurs around 72,216 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.
How do I check if my Kia Soul has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2019 Kia Soul?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 134 complaints on file and the costliest repair averaging $3,100, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.
Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database, last synced 1 day ago. Verify the raw federal record at
nhtsa.gov/vehicle/2019/Kia/Soul.
Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics.
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