I purchased this car used. The local lot did not disclose this well-documented history with the Navigator's transmission. I had recall work done a few months ago at an authorized Ford dealership. No warning. The vehicle stalls and pauses during acceleration (the engine does not die). This transmission issue is both dangerous and alarming, as I am unable to complete a pass. The car coasts in neutral (with traffic approaching/oncoming) during attempts to pass other vehicles.
2019 Lincoln Navigator owner complaints
65 complaints filed with NHTSA on this vehicle , including 3 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
powertrain 4 complaints shown
POWERTRAIN MALFUNCTION/REDUCED POWER while on the highway! Low boost power malfunction causing excessive fuel and oil consumption, spinning/timing misfire, and reduced speed! Check engine light and powertrain malfunction lights later indicated P0365 and P0369 error codes. Dealership says I need a new timing chain and VCT selenoid. I found out this is a KNOWN ISSUE WITH 2018-2020 LINCOLN NAVIGATORS and that Lincoln has issued TSB Bulletins regarding these very issues! I am experiencing all of the symptoms - rattling when starting from a cold start, excessive oil consumption, spinning/misfiring when changing gears, crazy slow acceleration, low fuel economy. Initially the light came on in October with the Lincoln app telling me incorrect oil so I went and had my oil changed 10/30. It didn't
No warning light on dash. Issues engaging in gears. Avoided a few accidents by throwing on hazards when car wouldn't accelerate on road. When turning into oncoming traffic it wouldn't engage in gear but thankfully they braked to avoid hitting me. After that I would only drive in the neighborhood to take kids to school. When reading Ford knows this issue but still put this 10 speed transmission in vehicles. Mechanic diagnosed and had to rebuild transmission.
To Whom It May Concern, I am submitting this complaint regarding a serious and costly transmission issue with my 2019 Lincoln Navigator. At approximately 114,000 miles, the vehicle’s transmission failed and required a full rebuild. The total repair cost was around $8,000, which I had to pay out of pocket. When I brought the vehicle to the dealership for diagnosis and repair, the technicians expressed surprise that no recall had been issued, noting that they have seen this same transmission issue in other 2019 Lincoln Navigators. They acknowledged that this appears to be a known and recurring problem among vehicles of this make and model. Before the transmission failed completely, I experienced slipping gears, hesitation, and delayed acceleration, which posed a serious safety risk
seatbelts 3 complaints shown
this recall is taking a long time to get fix and i don’t think this company is going anything to hurry up , and to be honest im not even feel safe to drive this car. the recall is been done for over 6 months allrdy
The contact owns a 2019 Lincoln Navigator. The contact stated while the vehicle was stopped, the front passenger’s side seat belt pretensioner exploded. The passenger suffered minor injuries to the chest area but did not seek medical attention. The dealer was contacted and stated that the vehicle needed to be diagnosed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 46,519.
I was driving the car at approximately 10 miles/hr (slowly accelerating after stopping at a traffic light), when I heard a loud bang / explosion. This was accompanied by a feeling like I had been struck in the chest. However, there was no collision to the car. I then realized that my seatbelt was tightly cinched and locked around my body, and it had caused the blow to my chest. I was able to pull off the road and stop the car, and I worked my way out of the seatbelt with difficulty by unclasping it. There was a smell of gunpowder in the air, but I confirmed that no collision or accident to my car had occurred. The skin on my chest and left neck were badly bruised by the seatbelt pretensioning. It is clear that the seatbelt pretensioning system inappropriately triggered while I was drivin
other 2 complaints shown
If the rear trunk gate is up and the vehicle is running the passenger compartment will fill with carbon monoxide very quickly. This usually will happen if loading luggage or items in the back of the vehicle while the engine runs. Certainly a risk if kids are left in the passenger compartment while the truck is being loaded when the engine is running.
5 dealerships unable to address rear camera recall in a timely manner. No definitive response from 5 dealers to include Rockwall Ford, Planet Ford, Planet Lincoln, Grapevine Lincoln, and David McDavid Lincoln in the Dallas area.
visibility 2 complaints shown
The contact owns a 2019 Lincoln Navigator. The contact stated while driving approximately 75 MPH, there was an abnormal sound coming from underneath the vehicle. The contact later discovered that there was a hole in the rear sunroof. No warning light was illuminated. The vehicle was taken back to the residence. A dealer was contacted; however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 45,000.
while driving in raid the wipers slowed drastically, like it wasn't connected well to the motor, then ultimately stopped. This made it difficult to see while driving and we can no longer drive in the rain until we can get it repaired. Dealer was unwilling to come remotely to inspect and repair.
electrical 2 complaints shown
Back up camera does not work all the time most of the time, camera does not come on when in reverse or when camera button is pressed.
Vehicle dies while in Drive. Message shows "AUTO STARTSTOP SHIFT TO P, THEN RESTART ENGINE". Dealer advised low battery voltage causing it, but vehicle starts without issue when shifting to P. Battery is only 2.5 years old.
engine 2 complaints shown
My vehicle fits all criteria for CSP 21B10 and CSP 21N03. The vehicle has 75714 miles whereas 21N03 covers up to 79,999 on this vehicle. The cold start rattle is very bad and drivability due to cam phaser issues has caused the vehicle to be not drivable, at least not safely… this vehicle meets all criteria for the recall, and the issue (confirmed by dealer - at dealership now) is the cam phasers and this recall 21N03 is the repair and they are very surprised our VIN is not listed, citing all of these vehicles require cam phaser replacement to be operable. As this is a known issue with 2018-2020 navigators with the 3.5 this should be covered by the recall.
Cam phasers have started to fail. Vehicle has been meticulously maintained and well taken care of. Ford even did the recall with a reprogram to supposedly fix the issue back in 2022. We always change the oil between 5,000 and 6,000 miles.
suspension 1 complaint shown
Well, the problem is with the transmission. The transmission will lurch, and it also will go into neutral while you are driving down the road, the other thing with the suspension I had repaired. But it said the drive modes were disabled and kept on throwing. Check engine lights. Not to mention, I had to have the cam. Phasers fixed last year, that was another $5000 repair.
cruise control 1 complaint shown
The contact owns a 2019 Lincoln Navigator. The contact stated while driving approximately 50 MPH and depressing on the accelerator pedal, the RPM rose to 6,500 however, the vehicle began to decelerate. The contact stated no warning light was illuminated. The contact was able to park on the side of the road and was able to continue to drive to his destination. The contact took the vehicle to the local dealer, who diagnosed that the vehicle was included in the unknown NHTSA Campaign Number however, the vehicle had not been repaired. The contact stated he had experience the failure on three different occasion. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 35,000.
airbags 1 complaint shown
Restraints indicator lamp warning light on every time passenger gets in and buckled up. While in motion it will turn on! Dealer couldn't figure it out.
tires 1 complaint shown
3 tires developed sidewall 'tears' . All were on the right side of the car , 2 had less than 25000 miles and one had less than 500 miles (it was a replacement that I bought from the Ford dealer). Two exploded at low speed. Tire size 285/45R 22 114H
steering 1 complaint shown
complete loss of steering control while driving , after a turn or without a turn. It feels like the steering wheel completely disconnected from the wheel control.