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2019 Mazda CX-5 electrical problems

moderate 40 complaints filed with NHTSA · avg repair $850 · see electrical across all vehicles →

Complaints
40
Recalls
0
Avg fix
$850
1crash
1fire
What stands out

Owners have filed 40 electrical complaints with NHTSA against this vehicle, but no formal recall covers the issue — the federal record reflects what manufacturers have admitted, not everything owners are reporting.

What owners are reporting 5 most recent

electrical · filed 12/28/2023

There is a known “ghost touch” issue with this vehicle. I did not realize that until recently but the infotainment screen will randomly activate when at low speeds and/or stopped. This has caused distractions while driving as sometimes it will actually initiate phone calls on its own. Mazda has a technical service bulletin on this but has issued no recall

electrical · filed 12/27/2023

Power folding mirrors do not fully close or extend during wet weather. This leaves the side mirrors visibility obstructed and could cause accident. This is a known issue and a recall should be immediately issued to remedy this dangerous defective part. Mazda technical service bulletin 09-011/20

electrical · filed 12/25/2021

I was driving on the highway, at about 65 mph. The engine lost power and the car began to slow down. It did not respond to the accelerator, but the power was still on. I was lucky enough to be able to pull over to the shoulder without colliding, but it was extremely fortunate that no cars were obstructing me at the time. I put the car into park once stopped and turned the engine off. I tried to…

electrical · filed 12/17/2023

There is a known issue with the infotainment systems of several makes/models within a certain date range of Mazda vehicles called Ghost Touch. It seems to mainly occur in very hot or cold weather. The touch screen will press different buttons on the screen on its own, which can be quite dangerous while driving: maps will start directing you to a different location, if you are on a call, it may…

electrical · filed 12/10/2019

It was 17 degrees out and the front windows would not roll down. They were not locked. When it got it into my warm garage and I let it warm up (not running) for 15 minutes, they rolled down. I have had the car a month and this is the coldest its been since I've had it. I was at a drive thru in park when they would not roll down.

Had electrical trouble with your 2019 Mazda CX-5? File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.

Common questions

How serious is the electrical problem on the 2019 Mazda CX-5?

It's a documented issue but not catastrophic. 40 complaints have been filed. Repairs average $850 and most owners catch it before it causes a breakdown.

At what mileage does the electrical typically fail?

Based on the 40 complaints filed, electrical issues most often appear around 16,040 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.

What does it cost to fix?

Independent shops typically charge around $850 for electrical repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.

Are there any recalls related to electrical?

No active recalls currently cover electrical issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.

Related

Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database. Verify the raw federal record at nhtsa.gov/vehicle/2019/Mazda/CX-5. Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are independent-shop national averages and may differ in your area. Some links on this page are affiliate links.
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