Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF Climate Control 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".
full bulletin at NHTSA ↗2019 Mazda CX-5 lighting problems
moderate 3 complaints filed with NHTSA · avg repair $250 · see lighting across all vehicles →
Complaints
3
Recalls
0
Avg fix
$250
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering lighting on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Some customers may complain that the headlights get foggy or have water spots inside. This concern may be caused by the anti-fog coating not preventing inner condensation under certain situations. To eliminate this concern, the anti-fog coating performance was improved.
full bulletin at NHTSA ↗Some customers may complain that the headlights get foggy or have water spots inside. This concern may be caused by the anti-fog coating not preventing inner condensation under certain situations. To eliminate this concern, the anti-fog coating performance was improved.
full bulletin at NHTSA ↗Some customers may complain of foggy rear combination lights (as shown below) after a car wash or heavy rain.
full bulletin at NHTSA ↗Some customers may hear noise from their headlamps. While some noise from the electric motor is normal, it may be louder in one headlamp than the other or both are significantly louder than a known good vehicle.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 0 most recent
Had lighting trouble with your 2019 Mazda CX-5?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the lighting problem on the 2019 Mazda CX-5?
It's a documented issue but not catastrophic. 3 complaints have been filed. Repairs average $250 and most owners catch it before it causes a breakdown.
At what mileage does the lighting typically fail?
Based on the 3 complaints filed, lighting issues most often appear around 40,000 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $250 for lighting repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to lighting?
No active recalls currently cover lighting issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2019/Mazda/CX-5.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.