Free. Instant. No signup. Pulls recalls and complaints for your exact vehicle.

Couldn't find that VIN. Check the digits and try again.

ProblemsByVin Index / 2019-MERCEDES-BENZ-GLS-CLASS / COMPLAINTS
Full complaint record · NHTSA

2019 Mercedes-Benz GLS-Class owner complaints

25 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

engine 7 complaints shown

7 total in this category · severe · avg repair $3,100 · see engine cluster analysis →
12/11/2019 13,000 mi ODI #11288497.0

Driving on freeway at ̃75mph toward 202 w arizona freeway, dashboard showed a "engine malfunction + 48 v battery see operator's manual:. 1 minute later another error on screen saying, coolant off turn engine off. Then the car lost the power in the middle lane off freeway. Luckily no cars behind us. Car in service at Mercedes dealer in chandler az

12/06/2024 91,000 mi ODI #11629311.0

The contact owns a 2019 Mercedes-Benz GLS450. The contact stated upon starting the vehicle, the check engine warning light illuminated intermittently. The contact stated that the failure had become consistent. The vehicle was taken to the dealer, where it was diagnosed that the engine oil pump valve and the camshaft adjuster had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 91,000.

12/04/2024 ODI #11628945.0

While driving my car the check engine light comes on. The code is P06DA (OIL PUMP SOLENOID OPEN CIRCUIT - ELECTRICAL ISSUE). Dealer states repair is $5000!!! Car is not able to pass inspection due to the check engine light.

10/18/2022 31,415 mi Fire ODI #11489772.0

The contact's client owns a 2019 Mercedes Ben GLS450. The contact stated that while the owner was driving at an undetermined speed, the vehicle began to smoke and caught fire. There were no warning indicator lights illuminated. There were no injuries or air bag deployment. A police report was filed. The fire department extinguished the fire. The vehicle was towed to an undisclosed location. The local dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 31,415.

09/26/2024 38,000 mi ODI #11616591.0

The contact owns a 2019 Mercedes-Benz GLS450. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, and the vehicle was jerking and hesitating while attempting to accelerate. The vehicle was taken to the local dealer who diagnosed and determined that the oil pump and check valve were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 38,000.

09/09/2024 ODI #11613641.0

9/9/24 after 5pm I'm driving my car and the check engine light came one. I have a small autel handy scanner always in my car. I checked it right away and gives me the code P06DA (OIL PUM SOLENOID OPEN CIRCUIT - ELECTRICAL ISSUE). I stop on the side for a quick check, no knocking noise from the engine and runs good. I checked on the website (Mercedes forums) and a lot of people had the same problem (lemon???). Most of them talking that thanks God the solenoid stuck on full open (higher pressure oil) so there's no damage to the engine. Repair cost around $5000!!!!! That problem must be taken seriously from Mercedes! Thank you

05/22/2026 ODI #11739507.0

I am reporting a serious safety defect in my 2019 Mercedes-Benz GLS450. My vehicle experienced low oil pressure warnings and engine warning lights, which were diagnosed as a faulty oil pump solenoid valve. The repair required removing major engine components, resulting in a cost of $5,000 that I paid personally. It is important to note that Mercedes-Benz updated the valve design in the following model year, indicating that the company was aware of a defect in the original design. This demonstrates that the failure is recurring and not isolated, creating a serious safety risk—low oil pressure can lead to catastrophic engine failure while driving, endangering the driver and passengers. I request that NHTSA: Document this as a potential safety defect. Investigate the prevalence of this iss

other 5 complaints shown

12/13/2022 ODI #11497190.0

Update Communication Module SIM Card Software - MBUSA ID: [XXX], NHTSA Recall ID: 22V365. I received the recall letter from MBUSA in July 2022. I took my car to a local dealership on 8 Aug 22 and they told me after approximately two hours they couldn't update/do OTA. They told me I would need to park my car outside to receive the update. Once I got home I checked the MBUSA & NHTSA recall sites and noticed this recall for my vehicle shows it as updated, but I knew the dealer hadn't accomplished it, because they said they didn't. I'm not sure who submitted it as updated on both websites. We have the MercedesMe Connect applications on our iPhones and it shows the status of our vehicle, allows remote starting, has anti-theft tracking as well as valet tracking and remote disabling capabil

11/14/2025 ODI #11699347.0

The panoramic sunroof spontaneously shattered while driving down the road. The glass blew out from the inside out. There didn't appear to be any issues with the sunroof before this. As far as safety, just the noise of the explosion was enough to surprise the driver causing a jerking of the steering wheel into the opposite lane of traffic which could have caused a head on collision. If the sunroof shade would have been open, the glass would have came down the drivers and passengers as they were going down the road. Saying this was distracting is an understatement. I called the local Mercedes dealership and was completely dismissed by them. They said it would have to be repaired by a glass company which is incorrect. The glass was replaced by the local collision center.

10/10/2022 ODI #11488667.0

factory equiped jack lift failed, bearing and ring ejected and vehicle fall on the ground, contacted manufactory, and Mercedes indicated they probably can replace a new jack but no more action they will take, the vehicle has a gross weight about 6400lbs, and with air suspension, the vehicle will need to be lift higher than normal in order to replace tire, the jack lift is obviously not hold the pressue that make it a serious safety concern, Mercedes should look into it not just drop the ball.

06/28/2024 ODI #11597427.0

Vehicle triggered into limp mode while driving, Braking Assist Disabled, Traction Control Disable, Sound System Disabled. Sent to dealership for repairs. Dealer found water pooled in the passenger side footwell. Estimation 10-20k to fix vehicle. Matching the exact details of the recall issued against 2020-2021 Mercredes Benze GLS450. Water forms as a typical byproduct of a car’s air conditioning system and is diverted away from the car down to the ground through a drain hose. In the affected vehicles, the drain hose may be incorrectly installed, causing water to leak inside the cabin through the front passenger footwell. The component involved in this recall is the A/C drain hose with part number A1678323600. Recall risks Water entering the passenger compartment presents many risks to

04/30/2020 4,500 mi ODI #11322877.0

I was driving on the freeway and my windshield exploded.

steering 2 complaints shown

12/22/2023 ODI #11561518.0

Failure of driver side front axle CV assembly. Part #166-330-33-00 with 36,000 miles on the vehicle Noise was heard when driving, pulled over heard noise as moved car forward and made left turn. Car was towed to Highway Tire and Auto near our house on a Saturday morning. Car test driven on their lot and immediately identified as CV axle. Part was only available from Mercedes dealership, yet all the other axles ( non driver side) were available from several parts distributors. Seemed odd maybe indicating a lot of these were being replaced?? This axle failure while driving at highway speeds could have resulted in wheel lock up causing serious accident and injury. When contacting Mercedes they seemed more interested in telling me it wasn’t covered under warranty, and there was n

10/11/2025 Fire ODI #11692845.0

Just financed vehicle from M Auto group nj they sent my vehicle to Mercedes dealer prior to me taking ownership and the dealership advised them of issues with truck they only fixed the water pump . The problem is that same day I drove home ACTIVE CURVE MALFUNCTION and hydraulic fluid is constantly leaking under my hood and on hot turbo on passenger side which is a safety hazard I advised and drove truck back to dealer and they won't talk about fixing issue and I'm financing this truck which is a less than 30 day issue. M Auto group nj dealership was told and not helping I'm scared to drive and this is a known safety hazard

electrical 2 complaints shown

10/11/2023 ODI #11549440.0

At first, the parking brake assist would appear when vehicle was put into park or when starting. We would have to release the parking brake each time. Then, the parking brake assist light would not go on, but the parking brake assist would engage and or be sticking while driving causing a burning smell and damage to the rear braking system including brake pads and calipers. The independent repair professional described this as being a very premature issue for this vehicle considering the age and mileage. The electronic parking brake actuators electric motors malfunctioned and failed causing resistance on the calipers. The car was undrivable and required us to obtain a rental car for several days.

06/23/2023 ODI #11528599.0

Vehicle was damaged by a school bus hitting the rear passenger corner. It damaged the rear tail light, brake light, turn signal and backup warning sensors. Parts to repair the vehicle are not available for the past 4 months. I called multiple times and the dealer cannot provide a date when the parts will be available. The total cost of repairs is $3200.00. To avoid paying rental car fees that the school would have to pay, I’m driving a unrepaired car. The cost to rent a car would exceed the cost to repair the vehicle by 3-4 times the total repair cost. It is a law that car manufacturers have parts available to repair vehicles damaged by accidents. I would like NHTSA enforce the law.

suspension 2 complaints shown

3 total in this category · moderate · avg repair $900 · see suspension cluster analysis →
10/08/2024 ODI #11618802.0

I have been showing an error "Active Curve System Malfunction" intermittently since I bought this vehicle from Mercedes dealership, and I've started seeing oil leak from reservoir. I've seen this is a recall from 2013 to 2017 model, but I'm unable to see this as a recall on 2019 model.

06/23/2025 ODI #11668580.0

What component or system failed or malfunctioned, and is it available for inspection upon request? Active Curve System Malfunction. How was your safety or the safety of others put at risk? The leaking of oil in the presence of an ignition source can increase the risk of a fire. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, Euro Motorcars Devon Mercedes-Benz. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, a diagnostic was done highlighting the problem. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, Active Curve System Malfunction. Oil in the Active Curve System is leaking. This leaking oil

airbags 1 complaint shown

06/10/2025 ODI #11665988.0

Shows an error on the dashboard: 3rd Row, Right Malfunction Consult Workshop

Showing 300 of 25 total complaints. The full federal record is available at nhtsa.gov/vehicle/2019/Mercedes-Benz/GLS-Class#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
Get a free warranty quote →
Sponsored — we earn a commission if you complete a quote. Disclosure.