The problem with this vehicle is that the aeb warning light keeps coming on and then randomly going off on the dash while I'm driving, and I feel unsafe in this vehicle not knowing whether the aeb and front end/rear end crash avoidance systems are working or are not working. I took the vehicle into my local dealer, michael jordan Nissan in durham, nc, on monday november 16, 2020, to find out what was wrong. The aeb indicator light was not on when I drove in. The dealer's service department could not ascertain if anything was wrong or not, or why the light was coming on and going off, or provide me with options. As I left the dealership to go to a doctor's appointment, the aeb warning light went on--I could not return to the dealership, where I had been for almost 3 hours, because of my doc
2019 Nissan Murano owner complaints
40 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
other 6 complaints shown
I was driving to work when I heard a popping noise then glass hitting the sunroof shade above my head. I immediately realized that there was a hole in my sunroof, but I didn't hear anything hit it like a rock; just a popping noise. I pulled off the freeway and parked my car and took pictures of the hole the size of a basketball in my sunroof. If I hadn't of had the shade closed there would be glass all over inside my car and on my person. I called the dealership and told them what happened. After I got the run around from a few folks I finally found someone that told me to bring my car in so they could look at it. After seeing it she told me they have had a few vehicles with the same issue. She said it may be a factory default in the glass. They said it would be fully covered and it would
The contact owns a 2019 Nissan Murano. The contact stated while driving 45 MPH, the steering failed to turn in the intended direction. In addition, the contact stated that the steering wheel independently turned to the left or to the right. No warning lights were illuminated. The contact stated that the failure was persistent. The vehicle was taken to an independent mechanic, where a front alignment was performed, and all four tires were replaced. The failure reoccurred. The vehicle was taken to another independent mechanic, where it was diagnosed with a failed forward collision program. The contact was informed that the Forward Collision Avoidance software needed to be reprogrammed. The vehicle was not repaired. The contact was informed of an unknown recall with a similar failure descript
Purchased demo Murano in August 2019 with 4500 miles. Took it back to dealership in January 2021 after the orange forward emergency braking warning light appeared on dash. They said it was not covered under warranty. September 2021 at 18000 miles the waring light and the 'Malfunction warning' text both displayed without driver input. Normal driving condition and no vehicle in front of me to hint potential collision so there is no reason to alert driver.
The Nissan murano has a foot activated motion sensor that triggers the rear hatch. With the hatch in the up position I have sat on the rear area to change shoes. On two occasions the hatch has lowered without me triggering it. I believe, if one sits on the rear area and moves either leg back and forth the sensor is triggered. I have noted these concerns with corporate Nissan and they in turn suggested I go to a Nissan dealer and determine if this is a problem. The dealer indicated they will look into it.
the panoramic sunroom exploded and Nissan denied the claim without explanation. the was no contact with an object that resulted in the glass breakage
cruise control 4 complaints shown
We purchased our 2019 Nissan murano on september 12, 2019 and soon noticed that when driving down even a gentle down-slope with no vehicle in front of it, the cruise control gains 10-15+ MPH. Nissan engineering says that this is "normal" and not to use the cruise control on hills. We have owned many cars with cruise control, and none has ever gained more than 4-5 MPH on similar down-slopes. We feel that this is a safety issue. For example, apparently Audi, Mercedes benz and Subaru all have cruise control systems that limit speed increase downgrade to about 2 MPH. It seems that an almost $50,000 car from Nissan should be as safe.
In September of 2019, I leased a new 2019 Nissan Murano Platinum from Missoula Nissan in Missoula, Montana. Not long after purchasing the new auto, I noticed that when driving down a hill, the cruise control released and the vehicle sped up as though free-wheeling. The engine brake (compression) did not activate nor did the transmission shift down. The hills I am referring to are gentle down-hills on straight-aways. They are not steep or windy. There is absolutely no danger in driving a speed limit of 70 mph on a two-lane highway going downhill as are many highways in Montana or doing the speed limit of 80 mph downhill on Interstate 15 through the State of Utah. What is dangerous and unsafe, however, is the speed of the vehicle increasing by 10 to 15 + mph within a short distance becaus
Tl* the contact owns a 2019 Nissan murano. The contact stated that the vehicle had both regular and adaptive cruise control. The contact stated that when the cruise control was set as 70 MPH, going down the hill, the vehicle accelerated instead of slowing down. The contact stated that even when the indicator flashed, showing that the vehicle was going fast, the vehicle did not decelerate. The vehicle was taken to the mears Nissan dealer, located at: 4825 tuscarawas st w, canton, oh 44708 where the technician road tested the vehicle and stated that the vehicle operated as designed. The manufacturer was made aware and of the failure and stated that the dealer confirmed that the vehicle operated as designed. The vehicle was not repaired. The failure mileage was 6,370. *js
Tl* the contact owns a 2019 Nissan murano. When the contact attempted to brake and depress the accelerator pedal, the vehicle would remain stationary for three seconds. Then, without warning, the vehicle would surge forward when the accelerator pedal was depressed. The failure occurred frequently and the vehicle nearly crashed into another vehicle on one occasion. The vehicle was not diagnosed or repaired. The manufacturer and dealer were not made aware of the failure. The failure mileage was 3,076. *as update: the manufacturer and dealer were made aware of the failure. *as
airbags 3 complaints shown
Deployed under dash airbag broke right knee tibia bone. Vehicle was stationary preparing to turn left on the intersection when the vehicle going in opposite direction collided with with stationary murano. No damages due to an accident but improper design of the under dash airbag with projection for up to 6 month recovery. In us vehicles legs are position differently since pedals on the different levels and right LED is almost stretched hence airbag shall accommodate for it.*dt*jb
The passenger no airbag light intermittently appears when a passenger is sitting in the passenger seat of my new vehicle (approximately 3100 miles). This has occurred on multiple occasions when the seat is in an upright position when the vehicle is in motion and once when the passenger seat was reclined, also while the vehicle was in motion. The no air bag light stays on while the vehicle is moving or stopped and sporadically turns off. The cause is unknown. Nissan sent a specialist to the Nissan dealership to repair this issue, among other things. I was told by the representative of Nissan consumer affairs (the "rep.") that the specialist resolved the air bag issue by making 'a adjustment", and it was not a repair because no parts were replacement. This 'adjustment' did not reso
While traveling experiences slight vibration in which passenger side tire PULLED oncming lane, nonemergency brakes were applied not notification of crossing outside of lane, passenger side tire blew out, causing to hit a Culvert and all airbags deployed with passenger air bag off. The vehicle would not start.
visibility 2 complaints shown
The windshield on my vehicle chips extremely easily and quite possibly is defective. I am concerned for my safety for the belief that the windshield will not hold up as intended in an accident or if something large were to strike it. When I am in motion, several car lengths away, very tiny stones tossed up from small vehicles away are creating large divots/chips. It appears the type of street - city or highway - does not matter; it happens on both at varied speeds and temperature/weather conditions. 5 chips on the windshield in less than 2 months is much higher than the statistical average. Especially when I have been driving the same roads for 4 years in 3 different vehicles, two of which were muranos (a 2018 and 2019) and only the recent murano (2019) has had all of these chips. There
2019 Nissan murano. Consumer writes in regard to a safety issue concerning a design defect. At the end of hood of the vehicle there's a "lip" causes sunlight to reflect off into vision. *as *js
wheels 1 complaint shown
Regarding other, there is apparently an issue regarding the sunroofs in Nissan vehicles and severe leaking inside the car that causes issues regarding the flooring and possible electrical components. The second issue regarding the wheels is Nissan uses a term called "swollen lug nuts". They wanted to charge almost 1k to change the lugs and finally rotate my tires.
equipment 1 complaint shown
2019 Nissan murano. Consumer writes in regards to issues with the touch screen radio. *ld the consumer stated the auto emergency braking system warninglight illuminated. The dealer was notified but, was unable to find a repair. *js
brakes 1 complaint shown
Emergency braking system activated without anything in front of the vehicle. EBS lighting on the dash came on and vehicle made a weird sound to stop. Has happened several times in the past month, most recent was today.
body 1 complaint shown
On 05/17/2022 I was on my way to work driving about 68-70mph on the interstate, WA HWY 520. At around 0625 am I suddenly heard a loud boom-explosion, and then glass everywhere—the sunroof spontaneously exploded and I looked up and there was a bug hole in it. I swerved a bit and then pulled over on the left, but due to very little shoulder in the road I got back on the highway. I am a physician and really needed to get to work on time so I took the photo after I got there about 8 more miles.