WE PURCHASED OUR 2019 NISSAN MURANO ON SEPTEMBER 12, 2019 AND SOON NOTICED THAT WHEN DRIVING DOWN EVEN A GENTLE DOWN-SLOPE WITH NO VEHICLE IN FRONT OF IT, THE CRUISE CONTROL GAINS 10-15+ MPH. NISSAN ENGINEERING SAYS THAT THIS IS "NORMAL" AND NOT TO USE THE CRUISE CONTROL ON HILLS. WE HAVE OWNED MANY CARS WITH CRUISE CONTROL, AND NONE HAS EVER GAINED MORE THAN 4-5 MPH ON SIMILAR DOWN-SLOPES. WE F…
2019 nissan Murano cruise control problems
moderate 4 complaints filed with NHTSA · avg repair $600
Complaints
4
Recalls
0
Crashes
0
Avg fix
$600
What owners are reporting 4 most recent
In September of 2019, I leased a new 2019 Nissan Murano Platinum from Missoula Nissan in Missoula, Montana. Not long after purchasing the new auto, I noticed that when driving down a hill, the cruise control released and the vehicle sped up as though free-wheeling. The engine brake (compression) did not activate nor did the transmission shift down. The hills I am referring to are gentle down-hil…
TL* THE CONTACT OWNS A 2019 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE HAD BOTH REGULAR AND ADAPTIVE CRUISE CONTROL. THE CONTACT STATED THAT WHEN THE CRUISE CONTROL WAS SET AS 70 MPH, GOING DOWN THE HILL, THE VEHICLE ACCELERATED INSTEAD OF SLOWING DOWN. THE CONTACT STATED THAT EVEN WHEN THE INDICATOR FLASHED, SHOWING THAT THE VEHICLE WAS GOING FAST, THE VEHICLE DID NOT DECELERATE. THE VEHI…
TL* THE CONTACT OWNS A 2019 NISSAN MURANO. WHEN THE CONTACT ATTEMPTED TO BRAKE AND DEPRESS THE ACCELERATOR PEDAL, THE VEHICLE WOULD REMAIN STATIONARY FOR THREE SECONDS. THEN, WITHOUT WARNING, THE VEHICLE WOULD SURGE FORWARD WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED FREQUENTLY AND THE VEHICLE NEARLY CRASHED INTO ANOTHER VEHICLE ON ONE OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR …
Common questions
How serious is the cruise control problem on the 2019 nissan Murano?
It's a documented issue but not catastrophic. 4 complaints have been filed. Repairs average $600 and most owners catch it before it causes a breakdown.
At what mileage does the cruise control typically fail?
Mileage data is limited for this issue. Owners report failures across a wide range, suggesting cause is more about driving conditions and maintenance than mileage alone.
What does it cost to fix?
Independent shops typically charge around $600 for cruise control repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to cruise control?
No active recalls currently cover cruise control issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Other problem areas on this vehicle
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Severity ratings are derived from reported crashes, fires, injuries, and fatalities.
Repair cost estimates are independent-shop national averages and may differ in your area.
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