UAV and UCV Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Lost radio presets. ? SXM favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Lost navigation settings. ? SXM icon inoperative (D-Truck). ? Radio display screen is black when the ignition is on (Rear View Camera (RVC) not affected (D-Truck)). ? Radio freeze intermittent (RVC not affected (D-Truck)). ? Wireless connectivi
full bulletin at NHTSA ↗2019 RAM 3500 steering problems
severe Owners of the 2019 RAM 3500 have filed 4 NHTSA complaints about the steering at roughly $700 to repair (U.S. federal records, as of August 2026). Source: NHTSA Office of Defects Investigation. See steering across all vehicles →
Complaints
4
Recalls
0
Avg fix
$700
| Model year | steering complaints |
|---|---|
| 2015 3500 | 21 |
| 2016 3500 | 28 |
| 2017 3500 | 18 |
| 2018 3500 | 34 |
| 2019 3500 (this page) | 4 |
| 2020 3500 | 7 |
| 2022 3500 | 5 |
1crash
1injury
What stands out
Of the 9 model years of RAM 3500 we track for steering problems, this one has the fewest owner complaints on file (4).
No new NHTSA steering complaint has been filed on this vehicle in over 6 years — the issue may be aging out of the active population.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering steering on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to: 39.6.The repair procedure must be followed step by step. If the radio is not updated with the correct software level at the correct time the radio can be damaged. If the radio was damaged by not following the repairprocedure the radio may need to be replaced. Customers may experience one or more of the following: Lost radio presets. SXM favorite song not displaying/playing. Radio display screen is black, intermittent. Radio freeze intermittent. Incorrect navigation address/location/directions. Bluetooth pair or connection issue. Radio channel changes by itself. SXM icon ino
full bulletin at NHTSA ↗Transmission Column Shifter Lever Feels Loose
full bulletin at NHTSA ↗6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information regarding the identification differences in the high pressure fuel injection pumps between the new style Symetrical Cam design pump and the old syle Asymetrical Cam design used on the 6.7L Cummins in the 2019 and 2020 HD Trucks. The following information is intended to eliminate confusion and possible noise complaints shortly after pump replacement or ECMreprogramming.
full bulletin at NHTSA ↗Click Or Pop From Drag Link
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 2 most recent
Tl* the contact owns a 2019 Ram 3500. While driving 65 MPH, the steering wheel started to pull to the right without warning. The vehicle was taken to landmark Dodge Chrysler Jeep Ram (6850 mt zion blvd, morrow, ga 30260, (770) 968-4900) where it was diagnosed that an alignment was needed. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the failure and did…
Since purchase brand new, a pop could be heard when moving the steering wheel right or left. Happened mainly at a stop or after slowing to turn. The frequency has increase and the pop sound can be felt and heard when stopped, standing and simply moving the steering wheel slightly right or left.
Had steering trouble with your 2019 RAM 3500?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the steering problem on the 2019 RAM 3500?
It's a meaningful issue. 4 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $700.
At what mileage does the steering typically fail?
Based on the 4 complaints filed, steering issues most often appear around 146,927 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $700 for steering repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to steering?
No active recalls currently cover steering issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2019/RAM/3500.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.