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ProblemsByVin File / 2020-AUDI-A6 NHTSA data synced 9 hours ago
2020 · Audi

Audi A6 problems

Light NHTSA footprint — 24 owner complaints and 2 active recall campaigns. Either a clean record or thin data; we'll show what's there.

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Reliability score
8.0 / 10

Solid reliability overall. Common issues are concentrated in a few systems.

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Critical
2
Severe
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Moderate
Should you avoid this 2020 A6?
Generally reliable

Buyable on the data — keep up the usual maintenance and inspect normally.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

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Top trouble spots 1 category with 3+ complaints

electrical
15 reports · fails ~44,500 mi · avg $850
moderate
Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2020 A6's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2020 A6?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2020 A6 · steering
Vehicle reports Electric Malfunction and then suddenly start getting all warnings like all controls (like steering etc) disabled and vehicle stalled in the middle of the road. Had to get it towed and taken to dealership. They do not have a fix for this problem and no estimates…
12/01/2022 · NHTSA ODI #11495624.0
2020 A6 · electrical
Various components and system malfunctioned. Vehicle is in dealership for 3rd time on electrical/software/hardware troubles, SOS module. Yes, the vehicle is available for inspection. The car stopped me on a major highway thinking that I was not available "Emergency Assist,…
2020 A6 · body
I was traveling at ~65mph on the freeway when the sunroof spontaneously exploded. It was louder than a gunshot—I nearly lost control of the vehicle. The explosion occurred in the outward direction. There was no evidence of impact of preexisting damage. Internet research…
11/09/2025 · NHTSA ODI #11698392.0
2020 A6 · electrical
Water intrusion in passenger floor board which causes problem with control module and reduces acceleration
View all 24 owner complaints →
Had a problem with your 2020 Audi A6? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

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At 80,000 miles
Likely repair cost in next 24 months
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Active recalls showing 2 of 2

severe NHTSA 20V153000 March 19, 2020

Volkswagen Group of America, Inc

A short circuit in the starter generator increases the risk of a fire.

Fix: Volkswagen will notify owners, and dealers will replace the starter generator, free of charge. The recall began by May 22, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 27H2.
severe NHTSA 20V274000 May 13, 2020

Volkswagen Group of America, Inc

In the event of a crash, the passenger air bag may not properly deploy and inflate, and small plastic parts may enter the cabin, increasing the risk of injury.

Fix: Audi will notify owners, and dealers will replace the instrument panels, free of charge. The recall began June 24, 2020. Owners may contact Audi customer service at 1-800-822-2834. Volkswagen's number for this recall is 70H6.

Common questions

Is the 2020 Audi A6 reliable?

Mostly yes. With a reliability score of 8.0 out of 10 based on 24 owner complaints filed with NHTSA, the 2020 Audi A6 is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

Should you avoid the 2020 Audi A6?

On the NHTSA data, the 2020 Audi A6 does not need avoiding. Buyable on the data — keep up the usual maintenance and inspect normally. The record behind that call: No systemic severe-failure pattern in the complaint record; Reliability score 8.0/10 — above the segment average; 2 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What's the most common problem on the 2020 Audi A6?

Based on NHTSA records, the most-reported issue is electrical, with 15 complaints filed. Typical failure occurs around 44,500 miles. Average repair cost runs about $850 at an independent shop.

What's the most expensive thing that goes wrong?

The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Typical failure occurs around 44,500 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Audi A6 has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2020 Audi A6?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 24 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 9 hours ago. Verify the raw federal record at nhtsa.gov/vehicle/2020/Audi/A6. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Audi. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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