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ProblemsByVin Index / 2020-AUDI-Q3 / COMPLAINTS
Full complaint record · NHTSA

2020 Audi Q3 owner complaints

63 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

electrical 7 complaints shown

15 total in this category · severe · avg repair $850 · see electrical cluster analysis →
11/11/2022 ODI #11493172.0

Please investigate the 2020 Audi Q3 and issue a recall - this is a major driver safety issue. I purchased this vehicle new from the Audi Crown Clearwater, FL dealership in late 2019. I am taking it for repair a THIRD time because after it rains, the interior gets flooded with water which pours into the car from the rear-view mirror area which affects driver visibility, lights, electrical components, and more. The water damage is visible and there is so much built-up saturation from the leak that it causes the interior touch lights to stay on. The contact at the dealership who assured me she would help if this ever happened again after the first two fixes was evasive when I tried to ask what measures they took to fix it the first two times (in an effort to understand what they did before

08/21/2025 ODI #11682115.0

Rear hatch randomly operable / inoperable. "Reset" computer without success. Dangerous situation as anything inside hatch is not not accessible. Was told by Audi that the entire rear hatch latch system needs replacement and this is "a common issue"...

08/20/2020 ODI #11350468.0

I bought my 2020 q3 sline premium on august 15, 2020. The vehicle had stalled twice, first on august 17, 2020 and second on august 20, 2020. In both cases, the engine stopped as soon as I stopped in auto with my parking brakes engaged. The display screen also went dead/blank in both cases. In both cases I had to restart before I can drive. I also notice that when stopped and the auto stop engages the steering wheel locks making it difficult to turn a corner from a red light. Additionally, while driving the car identifies tar on the road as lanes and jerks the car away and it is very difficult to pull the steering back.

08/09/2023 Crash ODI #11537356.0

I was driving on a highway at 65 miles per hour, it was a rental car and the car automatically short stopped by itself and i was unable to move it. the dashboard lights looked like they were blinking and then my car was hit from behind

07/19/2025 ODI #11674681.0

I purchased a 2020 Audi Q3 S-Line (VIN: [XXX] ) on [XXX], with 27,564 miles on it. I bought the vehicle from a dealership that specializes in high-end aftermarket cars, and they provided a maintenance report stating the vehicle had passed all inspections at the time of sale. The vehicle had been imported from Canada to the U.S., and the Carfax report reflected consistent maintenance at authorized Audi dealerships in Canada, including a full inspection and alternator/electrical system check roughly a year before my purchase — with no problems reported. In early July 2025, I began experiencing issues with the MMI system: •A loud, persistent humming sound when using Bluetooth or the radio •Audio glitches and failed system reboots •No dashboard warnings or battery alerts After researching,

07/13/2020 6,000 mi ODI #11338999.0

When accelerating the vehicle jerks like it is losing power. It has done this on both the interstate and on regular roads in motion. I have had to pull to the side of the road in fear that the vehicle will stall on me. On several instances I have been driving the vehicle and several warning lights show up and then it will not accelerate at all. Thankfully I have been able to roll off of the road each of these times. Theres no warning or any indicators that come up prior to the car completing dying in the road. I took the car to the dealership and was told theres software issues but nothing they can do for it until an update comes out. I was told to turn off the auto shut off feature and it will work ok, but that has not helped. The vehicle is unsafe to drive because it could completely fai

07/08/2022 ODI #11472994.0

Rained. Got into my car and had water dripping down from the lights/dome of the car. Water was short circuiting the lights and they were turning on by themselves. Tried to turn them off but sensors wouldn’t respond. Water was dripping down to the console where the start engine and other controls including the charging ports/wireless charging pad. Water also leaked from the front passenger side housing down to the floor. Occurred at 37.5k This has happened once before earlier in may. I called the dealership but were unable to help due to appt booked out a month. If they cannot reproduce the issue they won’t fix it. Occurred first time at 35k

steering 5 complaints shown

9 total in this category · moderate · avg repair $700 · see steering cluster analysis →
12/03/2019 ODI #11286753.0

Vehicle misfires/ stutters resulting in the vehicle shutting off. Driver has to manually restart car. This can be hazardous when driving in traffic as the vehicle will shut off. Not sure if this is a fuel injection issue. I've had this happen twice while ascending a hill. I picked up my new car on 10/22/2019, since 11/02/2019, I've experienced this issue 5 times. My vehicle has been in the repair shop twice for this issue and continuously since 11/25/2019. The car is not storing any faults. Vehicle also recognizes road repair sealant as a traffic lane and will take control of the steering. You have to wrestle with the steering wheel to command control of the steering. Lastly, when using these auto start/stop function, after releasing the brake the steering locks and you ha

11/18/2020 ODI #11375280.0

The start stop feature needs to be deactivated otherwise the wheel locks up once stopped and vehicle does not move forward once foot releases off brake. The vehicle shuttered and RPM dial lit up and engine was revving once start stop was deactivated. Car had to be pulled over and shut off. Started again to move. Clock changed time on its own. Interior reading lights came on spontaneously numerous times. Car we t to service at dealer and was told software update for start stop. Going back in now for engine reaction to start stop deactivation, clock, lights. Still no software update available. Bought car new march 2020. All events happened while driving or with foot on brake. All happened on streets both driving straight and turning.

11/03/2019 ODI #11277932.0

When the auto start-stop function activates (turning the engine off), the steering wheel locks. The car can continue to roll when you let your foot off the brake to start moving again, but the steering wheel remains locked not allowing you to steer the car when necessary. I almost got hit because of this and it is very scary not to be able to steer out of the way when necessary!!! This is horrible function of the car which can cause a lot of accidents!!

11/03/2019 ODI #11277933.0

The lane-departure assist does not always recognize the tar lines on the road as non-lines. The lane departure assist almost pulled me into a guard rail on the highway when exiting!!! This has happened on several occasions and is terrifying! It takes quite a bit of strength to obtain control back from the car!! It is also very hard to steer when the lane assist takes over and does not allow you to veer out of the way when someone swerved into your lane! Again, it takes quite a bit of strength to wrestle back control from the car! Please help! These assist features are a hazard to normal driving! If I had known about these flaws, I would had never leased the car. I am not stuck in a dangerous car for 3 years! Help others! Please!!

10/30/2020 1,000 mi ODI #11372375.0

While driving on roadway yesterday (10/29/2020) the vehicles engine and electrical system completely shut down without warning. Power steering went out. Was able to drift to side of road and restart. Went home and had car towed to valenti Audi, who determined there is a technical service bulletin for software update. Not a recall! Researched this on the internet and others have reported similar issues. This vehicle is dangerous! Tsb printout is in vehicle and will be returned to me at salisbury ct. However, NHTSA must issue a recall on this.

other 4 complaints shown

10/23/2024 ODI #11621565.0

What component or system failed or malfunctioned, and is it available for inspection upon request? Design and/or manufacturing flaw in Audi m/n 8R0071128C Fork Mount Bike Rack presents a risk of bicycle becoming detached from the rack/vehicle at highway speeds. I have retained all parts and they could be made available for inspection. How was your safety or the safety of others put at risk? Risk is bicycle flying off the roof of a car at highway speeds causing significant damage to the carrying vehicle and/or triggering a serious accident involving nearby vehicles. Has the problem been reproduced or confirmed by a dealer or independent service center? Not yet, but I have been engaged in a very slow moving dialog with a number of Audi representatives, most recently with Lori W, Regi

09/28/2024 ODI #11617063.0

The moonroof leaks during rain or car wash, flooding interior and control panel and interior lights.

08/23/2020 ODI #11350805.0

I now have a brand new car for 4 weeks..on 5 separate occasions, the start/stop feature on the vehicle has presented a major problem...it stalls episodically when the brakes are applied...it stops but then does not start. The worst was pulling into an intersection, stopped to look for oncoming traffic...before I saw a car was heading down the hill, I tried to pull out but the car stalled and now oncoming traffic was bearing down on me.. I brought the car to Audi service, they told me Audi knows about the problem but has no fix!!! Incredible! This is a major safety issue that is not being addressed. I was told by the service manager to override the start/stop feature to deactivate...it is now incumbent upon me to remember to do this every time I start the vehicle. Audi has a pr

07/05/2025 ODI #11671316.0

Water/rain leaking through sunroof/light electrical panel replaced by Audi dealer once before, now it is leaking once again. Bringing it back to Audi to see why this keeps happening after I was told it would not happen after it was replaced.

powertrain 2 complaints shown

6 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
12/26/2020 2,000 mi ODI #11384966.0

Drive system malfunction- 05dec2020 as I was driving on the city street (35mph) the speed stalled(decelerated) at 12mph, I pressed on the accelerator pedal all the way down in order to increase the speed but will not increase. I pulled to the side and stopped and then turned off the vehicle. I waited for about 5mins then restarted the vehicle. Drive system malfunction alarm cleared afterwards; I was able to accelerate to the speed of 35mph. The vehicle returned to normal operation state.

07/08/2022 ODI #11472997.0

Had service at 34999 - reported hard shifting between 1st/2nd then revved abnormally high at 32k. Dealer was unable to reproduce during service - appointments are a month out. Car has had propulsion/fuel system not responding at random at various severities and rough idle like the engine was struggling to get fuel. Also reported during last service. On one occasion vehicle shutoff at lower speed at approx 20k.

lighting 1 complaint shown

09/27/2024 ODI #11616769.0

The Sun roof is leaking into the cabin through the overhead control panel and the driver door.

brakes 1 complaint shown

5 total in this category · moderate · avg repair $450 · see brakes cluster analysis →
07/29/2021 ODI #11427091.0

Brakes and rotors P.s the the pictures I attached are of the new rotors they installed 500 miles ago after they acknowledged that there was a issue Front passenger seat doesn’t lock in position Windows when down they shake when you open and close the doors Shaking when going above 50mph

Showing 300 of 63 total complaints. The full federal record is available at nhtsa.gov/vehicle/2020/Audi/Q3#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-07-15. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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