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ProblemsByVin File / 2020-AUDI-Q5-E
2020 · audi

audi Q5 e problems

0 safety recalls. 12 owner complaints. We mapped every trouble spot before you sign the papers.

0 5 10
Reliability score
8.8 / 10

Above-average reliability for the segment. Few systemic issues on file.

0
Critical
0
Severe
0
Moderate

Top trouble spots 1 category with 3+ complaints

electrical
4 reports · avg $850
severe

What owners are saying recent NHTSA-filed complaints · verbatim

2020 Q5 e · electrical
Complete failure of the car to start or turn on. This occurred once in 2021 and a second time in 2023. Taken to dealership. Diagnosed with a computer problem. Fixed by dealership.
12/17/2023 · NHTSA ODI #11560541.0
2020 Q5 e · engine
Our vehicle started jerking when it transitioned from EV mode to Hybrid (gas engine). I found TSB 2079556, which describes exactly the diagnostic codes our car has for all eight battery packs. This is clearly a known problem, and as the car is out of its original warranty I…
11/07/2025 · NHTSA ODI #11698217.0
2020 Q5 e · other
The vehicle is a 2020 Audi Q5 Premium Plus model with 15,525 miles on it. I was driving at 55 mph on a two lane country road and approaching an intersection at 11:55 AM ET. Road and weather conditions were perfect. Clear, sunny weather and 65 degrees. Recently paved…
10/23/2022 · NHTSA ODI #11490465.0
2020 Q5 e · brakes
I understand that there have been recalls for the brake booster in some 2020 Audi Q5s. I have had my brake booster light come on, but my VIN is not in the recall. My car has less than 50,000 miles on it and I should not be having this issue. I think my car should be recalled and…
10/22/2025 · NHTSA ODI #11694972.0

Estimate your repair exposure

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Common questions

Is the 2020 Audi Q5 e reliable?

Mostly yes. With a reliability score of 8.8 out of 10 based on 12 owner complaints filed with NHTSA, the 2020 Audi Q5 e is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

What's the most common problem on the 2020 Audi Q5 e?

Based on NHTSA records, the most-reported issue is electrical, with 4 complaints filed. Average repair cost runs about $850 at an independent shop.

What's the most expensive thing that goes wrong?

The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Audi Q5 e has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2020 Audi Q5 e?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 12 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.

Related vehicles

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 17 hours ago. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with audi. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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