2020 Buick Encore GX owner complaints

Brakes are noisy more going in reverse. Dealer ordered updated front brakes on 12/8/2020 and as of 12/23/2020 they have not been received and do not have a date when they will be in. Tried to call gm customer service but they do not answer the phone. Also when the car was in the repair shop they completed recalls #'s a202310450, a202295530 & a202301230. Also I never received any notices on any recalls from Buick.

Dealership, fixed brakes due to previous recall. Brakes continue to squeal and grind with every stop. Was informed by dealership that they can do no further repair because it is considered a noise and not a safety issue. Grinding brakes are a safety issue!!!

Tl* the contact owns a 2020 Buick encore. The contact stated that while driving at 45 MPH she received an alert that the stabil trak system and the anti lock brake system were malfunctioning. The lights said do not travel over 62 MPH. The contact felt the brakes going all the way to floor and not braking properly. The contact was able to pull into a parking lot and shutoff then restart the vehicle. The warning lights did not reappear so the contact continued on the road. When contact got on the road, the indicators went off again and she pulled over off the road into a parking lot. The contact did same process of shutting off and restarting and was able to finally arrive at her home. The contact called the dealer southtowne motors 695 bullsboro dr, newnan, ga 30265 (678) 619-4902. The deal

General motors has decided that a defect which relates to motor vehicle safety exists in certain 2020 model year Cadillac ct4, ct5 and xt4 vehicles, 2020model year Chevrolet corvette vehicles, 2020 ' 2021 model year Buick encore gx vehicles, and 2021 model year Chevrolet trailblazer vehicles. Material used in a sensor connection in the electronic brake boost system in these vehicles may have been contaminated during the material supplier's production process. Contamination of this material may cause an interruption of communication between the sensor and the brake boost system under certain conditions. Safety risk: if communication with the sensor is interrupted, electronic brake boost assist could be lost. Extra pedal force will be required to slow and stop the vehicle, increasing the r

Tl* the contact owns a 2020 Buick encore gx. The contact stated while driving 40 MPH, several unknown warning lights illuminated. The brake pedal was pumped several times to stop the vehicle. The contact pulled over into a parking spot. The vehicle was towed to schumacher Buick GMC (3031 okeechobee blvd, west palm beach, fl 33409, (561) 935-4239) and the contact was informed that the vehicle was included in NHTSA campaign number: 20v588000 (service brakes) however, the parts were not yet available for the recall repair. The manufacturer was made aware of the failure but offered no assistance. The approximate failure mileage was 3,000.*dt *tr

The contact owns a 2020 Buick Encore GX. The contact stated while the vehicle was parked and attempting to turn off the vehicle, the message “Shift to Park" was displayed. The vehicle was taken to the dealer where it was diagnosed and determined that an unstated part in the gear shifter needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 34,643.

For the past several months, my 2020 Buick Encore has been giving me a message to shift to park even though I placed my vehicle to park. This then does not allow my car to shut off, because it believes I am still in drive. I tried making an appointment with the dealership a month ago and their earliest availability was today, 12/10/2024. I took my Buick in, and they wrote me and stated that they figured out the issue and the shifter control would need to be replaced and was not covered under my powertrain warranty. I see this has been an issue on several Buicks and I even found the service notification Buick sent out for this specific issue. This is a definite safety issue since I cannot turn my vehicle off because it does not believe I am actually in park. This needs to be recalled for th

Shift into park warning when car is in park

Powder Train When parking the car in garage, placed vehicle in park, then turned vehicle off, received a message on dash "SHIP TO PARK". The car was in park. Even thought the engine was off, it would now allow radio or lights to shut off util message goes off. Some times several minutes for it to go out. Taken it to the GM dealer ship was told shifter assembly needs replaced. I have learned their currently is a a class action suit for this issue at this time. My car was under warranty for 5 years and was still under the warranty when this happened to me. I don't feel I should have to pay $491.00 out of my pocket.

When I park the vehicle doesn’t recognize that I switched my gear to park and it won’t let me turn my vehicle off and when I have my foot on the brake it feels like sponginess

The dash shows an error message "Shift to park" whenever I put the car in park. This message last for about 10 minutes or more locking me in the car. The car does not shut off until the error is gone. I have to continue starting up the car, placing it in park, then cutting it off to see if the message is gone.

I purchased this vehicle 9/25/2020. Recall NHTSA# 20v588 issued 9/24/2020. I was not contacted by dealership who sold vehicle until 9/29/2020. There was an active recall on vehicle. Recall status: incomplete remedy not yet avalable.

While driving up to an intersection I applied my foot to the brake pedal. Upon doing so the pedal did not move as if it was locked in place. I applied more pressure as I was coming up to the intersection and then the steering wheel locked in place as if the car was off. The brake pedal went completely to the floor with no brakes being applied. I quickly began pumping the brakes which started to slow me down but not before driving right through the intersection. I pulled over after I was able to slow the car down to a stop, turned off the vehicle, waited a few minutes, and turned it back on. I was able to return home but immediately called the dealership.

My vehicle is undrivable. Multiple times per trip the check engine light comes on and I see multiple messages come on the driver information center. These are: Service ESC Reduced Power Service Adaptive Steering System The codes that come up are: P0089 for low fuel pressure P00C6 This results in an immediate speed reduction nearly causing multiple collisions with people following me on the highway. As a result I have been using a code reader to clear the codes so i can continue driving. I refuse to drive on busy highways so I am always forced to drive back roads. This needs to be figured out ASAP!

Tl* the contact owns a 2020 Buick encore gx. The contact received notification of NHTSA campaign number: 20v588000 (service brakes) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at various speeds, the brake pedal was depressed while driving down hill however, failed to engage as designed. Additionally, the steering wheel seized. The contact attempted to engage the parking brake. There were several warning lights illuminated. The vehicle was towed to joyce Buick-GMC, inc. (38039 chester rd, avon, oh 44011, (440) 934-6600) to be diagnosed. The mechanic determined that the master cylinder, program module, braking system, and engine control

The contact’s mother-in-law owns a 2014 Jeep Cherokee. The contact stated while his mother-in-law was driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the PCV valve needed to be replaced. The vehicle was not repaired. The contact stated that on another occasion while his mother-in-law was driving, the vehicle started sputtering, overheating, and lost motive power. The vehicle remained at the location. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 75,000.

The contact owns a 2020 Buick Encore GX. The contact stated that while driving at an undisclosed speed, the vehicle began to shake with abnormal sounds coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed and it was determined that the turbocharger had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the dealer for further assistance. The approximate failure mileage was 51,220.

To Whom It May Concern, I am submitting a formal complaint regarding a recurring issue with my 2020 Buick Encore GX (VIN: [XXX] ) related to the “Shift to Park” defect, which is documented in GM’s Technical Service Bulletin 23-NA-119. My vehicle intermittently fails to recognize when it is in park, preventing me from turning off the engine and causing safety and usability concerns. Despite following GM’s recommended steps and scheduling an appointment through Buick Customer Care, I was charged $195 for a diagnostic fee and quoted $495 to replace the shifter assembly. The dealership confirmed the issue matched the bulletin, yet refused to offer goodwill coverage or reimbursement. This expense is a significant hardship. I am still making payments on this vehicle, which is barely five year

I am getting a shift to park message on my Buick. I have to shift through heats multiple times to get it to stop.

Tl* the contact owns a 2020 Buick encore gx. The contact stated while his daughter was at a stand still at a traffic light, when she was rear ended by another vehicle, causing her to shoot forward and hit the vehicle in front of her. The contact stated the air bags did not deploy. The driver sustained a head fracture when she was impacted and hit the steering wheel. The driver did seek medical attention at a near hospital. The contact stated the front vehicle's driver did seek medical attention for unknown injuries. A police report was report. The vehicle was not drivable. The vehicle was towed to her residence. The contact called local dealer carlisle Chevrolet Buick GMC Cadillac (1701 us-287 byp, waxahachie, tx 75165; (972) 938-8000) and was made aware of the failure. The vehicle had not