This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
full bulletin at NHTSA ↗2020 Buick Encore GX steering problems
severe Owners of the 2020 Buick Encore GX have filed 4 NHTSA complaints about the steering at roughly $700 to repair (U.S. federal records, as of August 2026). Source: NHTSA Office of Defects Investigation. See steering across all vehicles →
Complaints
4
Recalls
0
Avg fix
$700
| Model year | steering complaints |
|---|---|
| 2020 Encore GX (this page) | 4 |
| 2023 Encore GX | 4 |
1crash
What stands out
No new NHTSA steering complaint has been filed on this vehicle in over 5 years — the issue may be aging out of the active population.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering steering on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
full bulletin at NHTSA ↗This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
full bulletin at NHTSA ↗This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope.
full bulletin at NHTSA ↗This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 3 most recent
While driving up to an intersection I applied my foot to the brake pedal. Upon doing so the pedal did not move as if it was locked in place. I applied more pressure as I was coming up to the intersection and then the steering wheel locked in place as if the car was off. The brake pedal went completely to the floor with no brakes being applied. I quickly began pumping the brakes which started…
My vehicle is undrivable. Multiple times per trip the check engine light comes on and I see multiple messages come on the driver information center. These are: Service ESC Reduced Power Service Adaptive Steering System The codes that come up are: P0089 for low fuel pressure P00C6 This results in an immediate speed reduction nearly causing multiple collisions with people following me on the…
Tl* the contact owns a 2020 Buick encore gx. The contact received notification of NHTSA campaign number: 20v588000 (service brakes) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at various speeds, the brake pedal was depressed while driving…
Had steering trouble with your 2020 Buick Encore GX?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the steering problem on the 2020 Buick Encore GX?
It's a meaningful issue. 4 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $700.
At what mileage does the steering typically fail?
Mileage data is limited for this issue. Owners report failures across a wide range, suggesting cause is more about driving conditions and maintenance than mileage alone.
What does it cost to fix?
Independent shops typically charge around $700 for steering repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to steering?
No active recalls currently cover steering issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2020/Buick/Encore GX.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.