Chevrolet 3500 problems
0 safety recalls. 28 owner complaints. We mapped every trouble spot before you sign the papers.
Solid reliability overall. Common issues are concentrated in a few systems.
Top trouble spots 4 categories with 3+ complaints
What owners are saying recent NHTSA-filed complaints · verbatim
Dealership told me the throttle body failed in my transmission. I wanted it completely torn down to find the actual point of failure since it did represent the current recall on the truck that hadn't been done because the part isn't yet available. The transmission has been…
2nd time I’ve had to replace def heater and tank. Truck goes into limp mode and limits the speed leaving a person stranded.
I haul vehicles for a living. My rear wheels locked up and my truck came to a complete stop while I was on the highway. Luckily I was able to pull over and no one was behind me. It has happened a total of 3 times. There is no fix for my recall yet. I’m terrified to drive, but…
Transmission lock up traveling 45 miles an hour while acceleration up modest uphill grade pulling a 3000 pound trailer. The lockup was severe enough to cause passengers to lunge forward with seatbelt engagement. There was no loss of control of the vehicle; however, we did stop…
Estimate your repair exposure
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
Common questions
Is the 2020 Chevrolet 3500 reliable?
Mostly yes. With a reliability score of 8.4 out of 10 based on 28 owner complaints filed with NHTSA, the 2020 Chevrolet 3500 is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.
What's the most common problem on the 2020 Chevrolet 3500?
Based on NHTSA records, the most-reported issue is powertrain, with 9 complaints filed. Average repair cost runs about $2,500 at an independent shop.
What's the most expensive thing that goes wrong?
The powertrain is one of the costlier repair items. Average repair cost runs about $2,500 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.
How do I check if my Chevrolet 3500 has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2020 Chevrolet 3500?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 28 complaints on file and the costliest repair averaging $2,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.