Chevrolet Silverado HD problems
99 owner complaints with NHTSA, no active recalls. Here's where owners say it breaks.
Solid reliability overall. Common issues are concentrated in a few systems.
Worth owning if you verify the specific issues below before you buy.
- Powertrain: 27 complaints, classified severe
- Reliability score 7.8/10 — above the segment average
Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.
Buying a used 2020 Chevrolet Silverado HD? Check these first
Here's what this model is known to do — so you can inspect for it, price it in, or make the seller fix it before you sign.
What to inspect on this specific car
- powertrain — 27 owner reports · tends to show around 94,564 mi · ~$2,500 to fix
- electrical — 13 owner reports · tends to show around 24,282 mi · ~$850 to fix
- steering — 9 owner reports · tends to show around 31,783 mi · ~$700 to fix
- tires — 9 owner reports · ~$150 to fix
⚠ The one to take seriously: powertrain is flagged severe on this model , showing up around 94,564 mi. Inspect it closely on a test drive.
Recalls to confirm are done
Run the VIN from the listing — no active recalls on this model right now, but confirm none were opened after this car was built.
Verdict for buyers: 7.8/10 model. The priciest documented failure is engine (~$3,100) — get the seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report tells you what this exact car has been through. Smart buyers get both.
See the full pre-purchase inspection checklist →Ask anything about your 2020 Chevrolet Silverado HD
A noise, a warning light, a repair quote, "should I buy this?" — get an answer grounded in this vehicle's actual NHTSA record, not generic advice.
Answers use this vehicle's NHTSA complaint & recall record — owner-reported and unverified, not a diagnosis. Verify anything safety-critical with a mechanic.
Top trouble spots 7 categories with 3+ complaints
What owners are saying recent NHTSA-filed complaints · verbatim
The contact owns a 2020 Chevrolet Silverado. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had…
The Transmission Oil Cooler line separated at the crimp joint from the rubber hose to metal pipe. This sprayed trans fluid all over my hot exhaust(fire risk) and caused and immediate loss of propulsion as I was accelerating to merge onto the highway. I was lucky enough to…
My truck continously displays service trailer brake system error on home screen. I have researched the error and found replacing the switch is a simple fix. However in my case this didn't work. I have tried 2 different switches, 1 being GM brand without success. Not sure…
The contact owns a 2020 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time…
Estimate your repair exposure
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
Common questions
Is the 2020 Chevrolet Silverado HD reliable?
Mostly yes. With a reliability score of 7.8 out of 10 based on 99 owner complaints filed with NHTSA, the 2020 Chevrolet Silverado HD is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.
Should you avoid the 2020 Chevrolet Silverado HD?
The 2020 Chevrolet Silverado HD is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Powertrain: 27 complaints, classified severe; Reliability score 7.8/10 — above the segment average. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
What should I check before buying a used 2020 Chevrolet Silverado HD?
Inspect the powertrain first — it's the most-reported issue on this model, with 27 owner complaints filed. Typical failure occurs around 94,564 miles. Average repair cost runs about $2,500 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
Is the 2020 Chevrolet Silverado HD a good used car to buy?
It scores 7.8 out of 10 on our NHTSA-based read of 99 owner complaints. The main thing to watch is powertrain. Typical failure occurs around 94,564 miles. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
What's the most common problem on the 2020 Chevrolet Silverado HD?
Based on NHTSA records, the most-reported issue is powertrain, with 27 complaints filed. Typical failure occurs around 94,564 miles. Average repair cost runs about $2,500 at an independent shop.
What's the most expensive thing that goes wrong?
The powertrain is one of the costlier repair items. Average repair cost runs about $2,500 at an independent shop. Typical failure occurs around 94,564 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.
How do I check if my Chevrolet Silverado HD has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2020 Chevrolet Silverado HD?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 99 complaints on file and the costliest repair averaging $2,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.