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severe Owners of the 2020 Honda CR-V have filed 46 NHTSA complaints about the airbags at roughly $1,100 to repair (U.S. federal records, as of September 2026). Source: NHTSA Office of Defects Investigation. See airbags across all vehicles →
| Model year | airbags complaints |
|---|---|
| 2016 CR-V | 30 |
| 2017 CR-V | 34 |
| 2018 CR-V | 18 |
| 2019 CR-V | 24 |
| 2020 CR-V (this page) | 46 |
| 2021 CR-V | 13 |
| 2023 CR-V | 3 |
All 2 active airbags recalls on this vehicle land at critical or severe — none classified moderate.
No new NHTSA airbags complaint has been filed on this vehicle in over 5 years — the issue may be aging out of the active population.
An air bag that deploys unintentionally during a crash can increase the risk of injury.
Air bags that deploy unintentionally during a crash increase the risk of injury.
The manufacturer has issued service bulletins covering airbags on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
ServiceNews Article - There are several possible causes for the SRS DTC U3000-49 (Internal Failure of the SRS Unit) to be stored. If you can duplicate the DTC, the troubleshooting will take you through the step-by-step process in isolating the faulty component. In most situations, the SRS Unit should be last on the list of components to replace. Here is a quick tip for troubleshooting a faulty seat weight sensor.
full bulletin at NHTSA ↗ServiceNews Article - There are several possible causes for the SRS DTC U3000-49 (Internal Failure of the SRS Unit) to be stored. If you can duplicate the DTC, the troubleshooting will take you through the step-by-step process in isolating the faulty component. In most situations, the SRS Unit should be last on the list of components to replace. Here is a quick tip for troubleshooting a faulty seat weight sensor.
full bulletin at NHTSA ↗ServiceNews Article - There are several possible causes for the SRS DTC U3000-49 (Internal Failure of the SRS Unit) to be stored. If you can duplicate the DTC, the troubleshooting will take you through the step-by-step process in isolating the faulty component. In most situations, the SRS Unit should be last on the list of components to replace. Here is a quick tip for troubleshooting a faulty seat weight sensor.
full bulletin at NHTSA ↗Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords & 2019-2020 CR-Vs with a customer complaint of the SRS light on with the DTC B0020-13 (Open or Increased Resistance in the Driver's Side Airbag Inflator) or B0028-13 (Open or Increased Resistance in the Front Passenger's Side Airbag Inflator) stored or in active fault. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
full bulletin at NHTSA ↗"Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords & 2019-2020 CR-Vs with a customer complaint of the SRS light on with the DTC B0020-13 (Open or Increased Resistance in the Driver's Side Airbag Inflator) or B0028-13 (Open or Increased Resistance in the Front Passenger's Side Airbag Inflator) stored or in active fault. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind."
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
Owners report two broad categories of airbag problems in the 2020 Honda CR-V.
Sensor and detection failures: Multiple owners describe a faulty passenger-side occupant sensor that incorrectly displays "passenger airbag off" despite an adult passenger being in the seat, or fails to detect passenger presence altogether. One owner had the sensor recalibrated at a dealership but found it still read 20–30 lbs off actual weight. A second owner discovered the seat weight sensor was consistently inaccurate. Several owners received recall notification 24V064000 (Seat Weight Sensor Circuit Board) and are waiting for parts; dealers and Honda have confirmed those parts are unavailable or severely delayed, with some owners reporting delays of many months since recall notice.
Deployment and performance issues: Owners report airbags that fail to deploy in crashes where they should have (side-impact and frontal collisions), and delayed airbag deployment in at least one case where an airbag fired 5–10 seconds after a collision, causing facial lacerations and burns. One owner reported an inadvertent airbag deployment at low speed while making a left turn, and another reported airbag deployment that scattered glass fragments into the driver's face, causing a small laceration.
SRS warning light and internal faults: Multiple complaints cite an illuminated SRS (Supplemental Restraint System) warning light. Diagnostic codes reported include "u3000-49" (internal failure of SRS system) and communication issues between the SRS unit and seat sensor. Some owners were told their entire seat must be replaced due to integrated sensor failure.
Same Honda CR-V airbags reports on nearby years: 2017 · 2018 · 2019 · 2021
Seat weight sensor fails to correctly detect passenger weight, causing inappropriate 'passenger airbag off' illumination even when an adult is seated. Owners report the sensor reading 20–50 lbs lower than actual passenger weight. In one case, recalibration at a dealership reduced error only marginally (from 40 lbs to 20–30 lbs off).
When: Occurs while driving at speeds 10–65 mph with buckled passengers weighing 95–150 lbs in seat
Symptoms owners cite: Passenger airbag off light illuminates inappropriately; Light remains on despite passenger being properly seated and buckled; Light cycles on and off unpredictably
Codes mentioned: Communication issue with seat sensor (per one owner's dealership diagnosis)
Repairs/costs cited: One owner reports sensor replacement attempted but issue persisted. One dealership performed 'recalibration' with minimal improvement. Another owner told the entire seat must be replaced due to integrated sensor.
Recalls/TSBs owners mention: Recall 24V064000 issued for Seat Weight Sensor Circuit Board. Multiple owners report parts remain unavailable months after recall notice; dealers and Honda have provided no firm timeline for parts availability.
Airbags do not deploy during impacts that would normally trigger deployment. Includes frontal crashes at low speed (15 mph), high-speed side impacts, and collisions where vehicle damage was severe (crushed hood, grill, wheel wells, or side door and fuel door).
When: During crashes: 15 mph intersection collision, 50 mph highway impact, side-impact at unspecified speed, reversing into fixed object at low speed
Symptoms owners cite: No airbag deployment despite significant vehicle damage; Driver struck steering wheel or vehicle structure during collision; Passenger side did not deploy during side impact
Repairs/costs cited: One vehicle totaled by insurance; another towed away after impact; one owner suffered concussion and head strike.
Recalls/TSBs owners mention: One owner notified Honda; case number provided but owner directed to insurance company. Most owners did not contact manufacturer.
Driver-side airbag deploys 5–10 seconds after a collision impact rather than on-impact, causing injury as occupant is unprotected until deployment occurs. Owner reported emergency braking system also malfunctioning simultaneously.
When: Approximately 5–10 seconds after passenger-side impact at an unspecified speed
Symptoms owners cite: Steering wheel airbag fires seconds after collision; Owner struck in face by deploying airbag; Facial lacerations, hand burns, bruising, tooth damage, and head/chest pain resulted
Repairs/costs cited: Owner required medical evaluation; vehicle towed and not drivable. No repair attempted.
Driver-side airbag deploys spontaneously during normal driving without any impact or sensor trigger at very low speed (approximately 10 mph during a left turn).
When: At approximately 10 mph while making a left turn from a stop light
Symptoms owners cite: Airbag deploys suddenly without collision; Driver stunned and vision impaired by deployment; Vehicle collided with oncoming vehicle in opposite lane as result
Repairs/costs cited: Failure mileage approximately 2,200. Police report filed. Front driver-side wheel well and bumper damaged. Vehicle towed.
Recalls/TSBs owners mention: Manufacturer contacted; case number 11744718 provided. Owner directed to insurance company. Requested black-box data but manufacturer declined to retrieve it.
During airbag deployment in a collision, a small piece of glass and other debris (described as small pieces of paper or fabric) are ejected from the airbag and strike the occupant's face. Glass fragment caused an abrasion and left a permanent scar.
When: During airbag deployment in a t-bone collision at an intersection
Symptoms owners cite: Small piece of glass ejected from airbag; Glass fragment struck face; Facial abrasion and permanent scarring; Smoke and debris smell from deployed airbag
Repairs/costs cited: Owner sustained facial laceration requiring ER treatment. Vehicle totaled and sold at auction, making further inspection impossible.
Recalls/TSBs owners mention: Vehicle inspected by Honda for repair estimates only; no warranty investigation initiated.
Deploying airbag expels chemical powder that burns the occupant's skin and throat, and causes ringing in ears. Vehicle fills with smoke.
When: During high-speed frontal collision while vehicle at complete stop
Symptoms owners cite: Chemical powder burn on right hand, throat, and chest; Ear ringing; Smoke inside vehicle; Owner transported to hospital
Repairs/costs cited: Failure mileage approximately 18,000. Owner hospitalized; vehicle still receiving medical assistance at time of complaint. Vehicle towed to body shop, not diagnosed or repaired.
Supplemental Restraint System warning light illuminates on the dashboard, indicating a fault in the airbag system electronics or internal processing. Diagnostic codes indicate internal SRS failure and communication faults with the seat sensor.
When: Fault appears spontaneously during normal vehicle operation; varies by owner (between 18,000 and 45,000 miles)
Symptoms owners cite: SRS warning light illumination on instrument panel; Loud noise heard at startup in one case; Automatic Start/Stop light illuminated in one case
Codes mentioned: U3000-49 (internal failure of SRS system), Communication issue between SRS unit and seat sensor
Repairs/costs cited: Dealership diagnostics ordered; SRS unit and weight sensor identified as defective and required replacement. One owner told parts are not available. Another owner told entire seat must be replaced due to integrated sensor failure.
Recalls/TSBs owners mention: Recall 24V064000 issued. Multiple owners report parts unavailable or severely delayed. One dealer told owner to ignore future recall notices despite light being illuminated.
Owners received recall notification 24V064000 (Air Bags / Seat Weight Sensor Circuit Board) but dealers repeatedly report parts are unavailable or on indefinite backorder. Multiple owners report dealers have no estimated arrival date or provide vague timelines (e.g., 'September 2024'). Owners have waited months to over a year without resolution.
When: Recall notices issued in 2024; complaints filed from March through September 2024 and beyond
Symptoms owners cite: Unable to schedule or complete recall repair due to parts unavailability; Repeated calls to dealership with no progress; Vague or changing estimates of parts arrival; Owner driving vehicle with known airbag defect
Repairs/costs cited: Approximately 20+ owners report this issue. Parts shortage appears to be widespread across multiple dealerships in different states.
Recalls/TSBs owners mention: Recall 24V064000 issued but remedy parts distribution severely delayed or unavailable. Owners report Honda provides inconsistent information; one owner told 'parts were shipped to dealer' but others still waiting months later. No loaner vehicles or interim safety measures offered.
Synthesized from 46 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
Tl* the contact owns a 2020 Honda cr-v. The contact stated that his wife was attempting to make a left turn from a stop light, the driver's air bag from the steering wheel suddenly deployed right in the middle of her making the left turn. The contact's wife was stunned and impaired from seeing and the vehicle collided with another vehicle in the opposite lane. There were no injuries that required…
It's a meaningful issue. 46 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $1,100.
Mileage data is limited for this issue. Owners report failures across a wide range, suggesting cause is more about driving conditions and maintenance than mileage alone.
Independent shops typically charge around $1,100 for airbags repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Yes — 2 active recall(s) cover airbags issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.