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2020 Honda Insight electrical problems

moderate Owners of the 2020 Honda Insight have filed 4 NHTSA complaints about the electrical at roughly $850 to repair (U.S. federal records, as of September 2026). Source: NHTSA Office of Defects Investigation. See electrical across all vehicles →

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Complaints
4
Recalls
2
Avg fix
$850
electrical complaints on the Honda Insight, by model year
Model yearelectrical complaints
2019 Insight 10
2020 Insight (this page) 4
2022 Insight 8
What stands out

All 2 active electrical recalls on this vehicle land at critical or severe — none classified moderate.

No new NHTSA electrical complaint has been filed on this vehicle in over 4 years — the issue may be aging out of the active population.

Related recalls

severe NHTSA 20V798000 December 17, 2020

Honda (American Honda Motor Co

A loss of drive power can increase the risk of a crash.

Fix: Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall began February 12, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.
severe NHTSA 20V771000 December 10, 2020

Honda (American Honda Motor Co

Various system malfunctions such as inoperative windshield wipers, defroster, rearview camera, or exterior lighting can increase the risk of a crash.

Fix: Honda will notify owners, and dealers will update the BCM software, free of charge. The recall is expected to begin February 22, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X95.

Is there a fix? Manufacturer service bulletins

The manufacturer has issued service bulletins covering electrical on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.

Service Bulletin A21-085 Aug 2022

Service bulletin - On February of 2022, the 3G network will no longer support the in-vehicle services that the vehicle has previously supported. As of August 23, 2022, the Product Improvement Campaign has ended. The TCU can no longer be updated using Over The Air updates. If the customer needs to restore TCU services, the only option is to replace the TCU. This would be done as a customer pay repair.

full bulletin at NHTSA ↗
Service Bulletin 24142_honda_6gb_ Jun 2022

"Notice - Our records indicate that a PRODUCT IMPROVEMENT UPDATE has not been completed on this vehicle (Vehicle Identification Number [VIN NUMBER]). The date for updating vehicles was extended from February 22, 2022 to August 22, 2022. As of August 23, 2022, the 3G network will no longer support the in-vehicle services that the vehicle has previously supported. The Telematics Control Unit (TCU) using the Over the Air (OTA) update is required to connect to the VoLTE network to continue communications. Honda strongly recommends updating your vehicle as soon as possible, or risk having to replace the TCU at your cost."

full bulletin at NHTSA ↗
Service Bulletin A22-014 May 2022

Service bulletin - Booming or rumbling through the speakers. ANC microphone insulating foam is damaged or folded over.

full bulletin at NHTSA ↗
Service Bulletin A19070D Mar 2022

ServiceNews Article - Are you hearing a booming or rumbling through the speakers? If you get a vehicle in for this, remove the covers in the headliner for the ANC microphones and check if the insulating foam is damaged or folded over as shown below. We've found this may be the reason for the noise.

full bulletin at NHTSA ↗
Service Bulletin A21-085 Dec 2021

Service Bulletin - In February of 2022, the 3G network will no longer support the in-vehicle services that the vehicle has previously supported. The Telematics Control Unit (TCU) using the Over the Air (OTA) update is required to connect to the VoLTE network to continue communications.

full bulletin at NHTSA ↗

Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.

What owners are reporting 1 most recent

electrical · filed 08/06/2022

I was driving at 65-70 MPH on a freeway, and all of a sudden the car speed dropped even my foot is on the gas pedal, the car slow down to 40mph when decided to pull over to the shoulder, barely enough time to get out of danger. The car engine shot down by its self, I could not move the vehicle to the far right ass I wanted too. The warning light on dash board indicated in red " power system "…

Had electrical trouble with your 2020 Honda Insight? File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.

Common questions

How serious is the electrical problem on the 2020 Honda Insight?

It's a documented issue but not catastrophic. 4 complaints have been filed. Repairs average $850 and most owners catch it before it causes a breakdown.

At what mileage does the electrical typically fail?

Mileage data is limited for this issue. Owners report failures across a wide range, suggesting cause is more about driving conditions and maintenance than mileage alone.

What does it cost to fix?

Independent shops typically charge around $850 for electrical repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.

Are there any recalls related to electrical?

Yes — 2 active recall(s) cover electrical issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.

Related

Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database. Verify the raw federal record at nhtsa.gov/vehicle/2020/Honda/Insight. Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are independent-shop national averages and may differ in your area. Some links on this page are affiliate links.
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