Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles
Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
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moderate Owners of the 2020 Honda Odyssey have filed 6 NHTSA complaints about the visibility at roughly $350 to repair (U.S. federal records, as of September 2026). Source: NHTSA Office of Defects Investigation. See visibility across all vehicles →
| Model year | visibility complaints |
|---|---|
| 2016 Odyssey | 3 |
| 2017 Odyssey | 3 |
| 2018 Odyssey | 9 |
| 2019 Odyssey | 9 |
| 2020 Odyssey (this page) | 6 |
| 2021 Odyssey | 7 |
| 2022 Odyssey | 10 |
| 2023 Odyssey | 7 |
Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
The manufacturer has issued service bulletins covering visibility on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Service bulletin - When activating the sliding door power window auto-up feature, the window rolls up halfway and then rolls back down. There could be a pinch detection software compatibility issue between the power window regulator control unit and the rear window switch.
full bulletin at NHTSA ↗Tech Line Summary Article - Customers are reporting the windows roll up partially but stop and roll back down when attempting to close the sliding door windows using the Auto-Up feature. An investigation of the complaint has identified a software compatibility issue between the window switch and window regulator. We are currently working on a fix, but there is currently no recommended repair. Until a repair is made available, advise the customer to close the window using manual operation by lightly pulling up on the switch until the desired position is reached. Also, they should avoid pulling up firmly on the switch to prevent activating automatic operation and the Auto-Up feature.
full bulletin at NHTSA ↗Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 Odysseys with a customer complaint of the auto-up feature failure of the rear sliding door window; the window goes up halfway and falsely reverse downward. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
full bulletin at NHTSA ↗Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 Odysseys with a customer complaint of the auto-up feature failure of the rear sliding door window; the window goes up halfway and falsely reverse downward. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
full bulletin at NHTSA ↗Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 Odysseys with a customer complaint of the auto-up feature failure of the rear sliding door window; the window goes up halfway and falsely reverse downward. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
It's a documented issue but not catastrophic. 6 complaints have been filed. Repairs average $350 and most owners catch it before it causes a breakdown.
Mileage data is limited for this issue. Owners report failures across a wide range, suggesting cause is more about driving conditions and maintenance than mileage alone.
Independent shops typically charge around $350 for visibility repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Yes — 1 active recall(s) cover visibility issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.