Service bulletin - When activating the sliding door power window auto-up feature, the window rolls up halfway and then rolls back down. There could be a pinch detection software compatibility issue between the power window regulator control unit and the rear window switch.
full bulletin at NHTSA ↗2020 Honda Odyssey visibility problems
moderate Owners of the 2020 Honda Odyssey have filed 5 NHTSA complaints about the visibility at roughly $350 to repair (U.S. federal records, as of July 2026). Source: NHTSA Office of Defects Investigation. See visibility across all vehicles →
Complaints
5
Recalls
0
Avg fix
$350
| Model year | visibility complaints |
|---|---|
| 2016 Odyssey | 3 |
| 2017 Odyssey | 3 |
| 2018 Odyssey | 9 |
| 2019 Odyssey | 9 |
| 2020 Odyssey (this page) | 5 |
| 2021 Odyssey | 7 |
| 2022 Odyssey | 9 |
| 2023 Odyssey | 6 |
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering visibility on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Tech Line Summary Article - Customers are reporting the windows roll up partially but stop and roll back down when attempting to close the sliding door windows using the Auto-Up feature. An investigation of the complaint has identified a software compatibility issue between the window switch and window regulator. We are currently working on a fix, but there is currently no recommended repair. Until a repair is made available, advise the customer to close the window using manual operation by lightly pulling up on the switch until the desired position is reached. Also, they should avoid pulling up firmly on the switch to prevent activating automatic operation and the Auto-Up feature.
full bulletin at NHTSA ↗Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 Odysseys with a customer complaint of the auto-up feature failure of the rear sliding door window; the window goes up halfway and falsely reverse downward. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
full bulletin at NHTSA ↗Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 Odysseys with a customer complaint of the auto-up feature failure of the rear sliding door window; the window goes up halfway and falsely reverse downward. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
full bulletin at NHTSA ↗Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 Odysseys with a customer complaint of the auto-up feature failure of the rear sliding door window; the window goes up halfway and falsely reverse downward. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 0 most recent
Had visibility trouble with your 2020 Honda Odyssey?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the visibility problem on the 2020 Honda Odyssey?
It's a documented issue but not catastrophic. 5 complaints have been filed. Repairs average $350 and most owners catch it before it causes a breakdown.
At what mileage does the visibility typically fail?
Based on the 5 complaints filed, visibility issues most often appear around 17,154 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $350 for visibility repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to visibility?
No active recalls currently cover visibility issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2020/Honda/Odyssey.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.