digital dash cluster became erratic then blacked out entirely. Restarting vehicle didn't help. Cannot see fuel gage nor safety alerts any more.
2020 Jeep Gladiator owner complaints
475 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.
electrical 9 complaints shown
Instrument cluster gauge panel. It doesn't work, and other gladiator models have been recalled for the same issues. Issues with radio, have taken it in many times for same issues and nothing changed, wiring doesn't work properly under seats and on driver door. The green busbox was faulty from factory, can't have glove box in due to interfering with wires behide it.
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the instrument cluster displayed a black screen. The vehicle was taken to the dealer, where it was diagnosed with instrument cluster failure. The contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were ordered, and the repair could take up to a month, depending on the origin of the parts. The contact related the failure to an unknown recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,000.
I was driving and my display screen started flickering then went black and now I can’t see any messages, speedometer or fuel level. I have not had it inspected by the dealership yet.
Tl* the contact owns a 2020 Jeep gladiator. The contact stated that while operating the vehicle, the speedometer displayed erroneous information indicating an inaccurate speed. While traveling approximately 65 MPH, the speedometer reading was 83 MPH. The cause of the failure was not yet determined. The local dealer elk groove Jeep located at 8575 laguna grove dr, elk grove, ca 95757 and the manufacturer were notified of the failure. The failure mileage was 5,200.
The contact owns a 2020 Jeep Gladiator. The contact stated upon starting the vehicle, the instrument cluster was inoperable. The contact stated that the failure recurred while driving 60-65 MPH. The contact stated that the failure had been recurring intermittently. There was no warning light illuminated. The dealer was notified of the failure and an appointment was scheduled for diagnostic testing. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 24V652000(Electrical System); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 78,600.
* Instrument cluster screen went black *unable to see any safety lights, fuel, mileage or anything else displayed here. My Jeep Gladiator was not part of the recall 30B but should be.
The instrument panel cluster has gone blank. It was slowly going bad and eventually went out alltogether.
The instrument panel cluster of my 2020 Jeep Gladiator is blank, no display. Therefore, my odometer, fuel gage and several other notifications are not visible and makes it hazardous to drive my car. My eyes keep looking to a blank blacked out panel. The recall #30B for the instrument cluster panel does not include my vin #. My Jeep service center said that it is the piece I need and it will cost $2,000 to replace. I do not have the funds for the unit. Please ask them to include my Gladiator in the recall. Thank you.
steering 5 complaints shown
The vehicle starts with the front suspension moving uncontrollably from side to side and yanks your steering out of control ( death wobble) did it 6 times to the point that I can not trust the vehicle because it goes out of steering control both front tires move uncontrollably side to side like if both where flat and yanks you side to side takes you out of road
My gladiator steering is not able to track straight. And there is constant play at all speeds. It has been to the dealer 3 times for repair and dealer has been unsuccessful at fixing steering play. My truck was out of alignment from the day I purchased it, Chrysler escalated my case and then a notice saying my case has been closed. And there is no resolve for my steering issue.my next step is to discuss with lemon law attorney.
While driving at highway speed, approximately 60 MPH, went over a rough surface on the road and the gladiator starter shaking as if I had had a blow-out. Once I slowed down it stabilized. However, it is a safety issue as it has already happened twice in a high traffic area. Upon researching on the internet, I've come to learn that it is a very common problem called "death wobble" that happens on Jeep off-road vehicles, which makes it all the more critical that NHTSA require Chrysler-Fiat to come up with a solution. Thank you.
The steering feel is very lose. The truck has the feeling like it wanders in the lane and always needs steering correction to keep it going straight. None of my other cars have ever driven like this including my past jeeps. This mainly happens at highway speeds.
While driving approximately 45mph on a 2 lane road, my steering wheel became stuck or frozen in its position. I was unable to course correct, and ended up braking into the median. I never lost engine power, or power steering. The wheel was simply locked, stuck, or frozen. Once stopped, I tried the wheel again, and it worked. I've since taken the vehicle to Jeep, and they are attempting repair.
visibility 3 complaints shown
The defroster does is not designed to blow hot air across the entire windshield resulting in a serious visibility issue during inclement weather. In addition to the ice buildup on the windshield the wipers become disabled because the area that they rest on does not receive defroster heat. A quick search online reveals several forums and videos of owners experiencing the same issues. In addition the LED headlight design collects snow and ice and becomes completely blocked and results in zero visibility during snowy conditions. The dealer and Jeep have said that there is no fix for either problem. The vehicle was in motion at 15 MPH when the icing began and did not get better regardless of speed,. The Jeep gladiator windshield defrost and LED headlight designs are a hazard. Below is a
My truck fails to defrost about 1/2 to 1/3 of my windshield on the passenger-side of the vehicle. I noticed this behavior in my truck the day I picked it up. For me, it doesn't defrost the 1/3 of the windshield in front of the passenger seat, inhave heard from other Jeep gladiator and Jeep wrangler owners that the defrosting issue can be more severe, or cause more of the windshield to be covered in frost. I actually had to carry a piece of cardboard on my dashboard to hold over the vents to distribute the air to the passenger side. When I spoke with Jeep over the phone, they just said 'we haven't heard of this/there is no tsb, etc.' I have made it clear many times that I consider it a safety issue with both Jeep directly and with two separate dealers'none of which seem to even wa
The visors come out of their sockets which result in blocking one's vision and making the visor not only useless but a safety issue. It bugs me that there are all kind of YouTube videos about how to fix this and they say that getting the Jeep replacement kit results in the same thing happening. I don't understand why Jeep has not fixed an obvious problem and issued a recall. We certainly did nothing to cause the visors to come out of their sockets. This is obvious and doesn't require that it be confirmed by a dealer. There is no warning when the visor will initially break and no warning when it can fall down and block your view. The normal road vibrations are enough to cause it to fall out.
body 1 complaint shown
Both latches on my 2020 Jeep gladiator soft top inadvertently unlatched while driving on interstate at approximately 75 MPH, causing the top to start opening. Driver and passenger grabbed top and conducted emergency stop on shoulder of interstate to keep the soft top from fully opening. The inadvertent opening occurred three times in span of 15 minutes at increasingly slower speeds. To continue our trip, we were able to secure the soft top to window frame with bungee straps installed over the latches to keep latches in place. Concerned that an inadvertent opening of the soft top at interstate speed might cause driver to loose control of vehicle while dealing with grabbing the soft top at high speed, structural damage to top, and/or potential for soft top to depart the Jeep and damage
other 1 complaint shown
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at 30 MPH, the instrument panel turned black. The contact stated that the failure persisted upon restarting the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 125,000.