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ProblemsByVin File / 2020-JEEP-GLADIATOR NHTSA data synced 9 hours ago
2020 · Jeep

Jeep Gladiator problems

475 owner complaints and 2 active recall campaigns on file. Here's the breakdown — what's serious, what's noise, what a working mechanic would actually do about it.

0 5 10
Reliability score
6.6 / 10

Average for the segment. Some recurring trouble spots worth knowing about.

0
Critical
2
Severe
0
Moderate
Should you avoid this 2020 Gladiator?
Avoid — the powertrain

The data says walk unless this exact vehicle has documented proof the powertrain was repaired or replaced.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

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Top trouble spots 8 categories with 3+ complaints

steering
181 reports · fails ~12,268 mi · avg $700
moderate
electrical
155 reports · fails ~62,131 mi · avg $850
moderate
powertrain
45 reports · fails ~24,127 mi · avg $2,500
severe
engine
25 reports · fails ~5,147 mi · avg $3,100
moderate
visibility
18 reports · fails ~3,275 mi · avg $350
moderate
suspension
11 reports · fails ~23,564 mi · avg $900
moderate
body
7 reports · fails ~19,513 mi · avg $1,500
moderate
brakes
6 reports · fails ~12,933 mi · avg $450
severe
Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2020 Gladiator's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2020 Gladiator?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2020 Gladiator · electrical
digital dash cluster became erratic then blacked out entirely. Restarting vehicle didn't help. Cannot see fuel gage nor safety alerts any more.
2020 Gladiator · body
Both latches on my 2020 Jeep gladiator soft top inadvertently unlatched while driving on interstate at approximately 75 MPH, causing the top to start opening. Driver and passenger grabbed top and conducted emergency stop on shoulder of interstate to keep the soft top from fully…
12/31/2020 · at 3,800 mi · NHTSA ODI #11385732.0 · see body pattern →
2020 Gladiator · electrical
Instrument cluster gauge panel. It doesn't work, and other gladiator models have been recalled for the same issues. Issues with radio, have taken it in many times for same issues and nothing changed, wiring doesn't work properly under seats and on driver door. The green busbox…
2020 Gladiator · electrical
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the instrument cluster displayed a black screen. The vehicle was taken to the dealer, where it was diagnosed with instrument cluster failure. The contact was informed that the…
12/30/2025 · at 86,000 mi · NHTSA ODI #11707880.0 · see electrical pattern →
View all 475 owner complaints →
Had a problem with your 2020 Jeep Gladiator? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

0 mi 200k mi
At 80,000 miles
Likely repair cost in next 24 months
$0

Active recalls showing 2 of 2

severe NHTSA 19V636000 August 29, 2019

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator vehicles

A joint without grease may overheat and seize, possibly causing the driveshaft to fracture, resulting in a sudden loss of drive power. If the driveshaft completely separates from the vehicle it may become a road hazard. Either of these scenarios can increase the risk of a crash.

Fix: FCA US will notify owners, and dealers will replace the driveshaft, free of charge. The recall began October 10, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US number for this recall is V95.
severe NHTSA 20V580000 September 24, 2020

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles

In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.

Fix: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.

Under investigation 1 open at NHTSA

PE Electrical System › Instrument Cluster/Panel · opened October 2025

NHTSA has an open defect investigation covering this vehicle — the step that can precede a recall, not a finding of fault. PE25014 on NHTSA →

How NHTSA investigations work, and what's open now →

Common questions

Is the 2020 Jeep Gladiator reliable?

It's got known weak points. With a reliability score of 6.6 out of 10 based on 475 owner complaints filed with NHTSA, the 2020 Jeep Gladiator has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.

Should you avoid the 2020 Jeep Gladiator?

On the NHTSA data, the 2020 Jeep Gladiator is one to avoid unless a specific vehicle proves otherwise. The data says walk unless this exact vehicle has documented proof the powertrain was repaired or replaced. The record behind that call: Powertrain: 45 complaints, classified severe, failures cluster 4,900–38,700 mi; Reliability score 6.6/10 — around the segment average; 2 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What's the most common problem on the 2020 Jeep Gladiator?

Based on NHTSA records, the most-reported issue is steering, with 181 complaints filed. Typical failure occurs around 12,268 miles. Average repair cost runs about $700 at an independent shop.

What's the most expensive thing that goes wrong?

The steering is one of the costlier repair items. Average repair cost runs about $700 at an independent shop. Typical failure occurs around 12,268 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Jeep Gladiator has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2020 Jeep Gladiator?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 475 complaints on file and the costliest repair averaging $700, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 9 hours ago. Verify the raw federal record at nhtsa.gov/vehicle/2020/Jeep/Gladiator. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Jeep. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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