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ProblemsByVin File / 2020-KIA-CADENZA NHTSA data synced 4 days ago
2020 · Kia

Kia Cadenza problems

1 active recall campaign on file, no owner complaints in the NHTSA database. Often that means the recall caught it before the field did.

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Reliability score
9.8 / 10

No owner complaints on NHTSA yet, so the reliability score is provisional. 1 active recall on file — read those first.

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Critical
1
Severe
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Moderate
Should you avoid this 2020 Cadenza?
Not enough data for a verdict

Only 0 NHTSA complaints on file — too few for a confident call. The 1 active recall above remain authoritative; read those first.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

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Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2020 Cadenza's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->

Active recalls showing 1 of 1

severe NHTSA 22V022000 January 21, 2022

Kia Motors America (Kia) is recalling certain 2020 Cadenza vehicles

Rear power windows that operate unexpectedly can increase the risk of injury.

Fix: Dealers will update the Driver Door Module software, free of charge. Owner notification letters were mailed March 8, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC225.

Under investigation 1 open at NHTSA

AQ Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip · opened November 2023

NHTSA has an open defect investigation covering this vehicle — the step that can precede a recall, not a finding of fault. AQ23002 on NHTSA →

How NHTSA investigations work, and what's open now →

Common questions

Is the 2020 Kia Cadenza reliable?

Limited NHTSA data. Only 0 owner complaints have been filed for the 2020 Kia Cadenza, which is not enough for a meaningful reliability score. Active recalls (if any) are listed on this page and remain authoritative — those are verified defects regardless of complaint volume. For a confident reliability read we look for at least 10 owner complaints in the federal database.

Should you avoid the 2020 Kia Cadenza?

Only 0 NHTSA complaints on file — too few for a confident call. The 1 active recall above remain authoritative; read those first. We don't issue a buy/avoid verdict on the 2020 Kia Cadenza without a meaningful complaint sample — doing so off a handful of filings would be guesswork.

What's the most common problem on the 2020 Kia Cadenza?

No problem area has crossed our reporting threshold yet, which is a good sign for this vehicle.

What's the most expensive thing that goes wrong?

Major repair items haven't been flagged often enough on this vehicle to single one out.

How do I check if my Kia Cadenza has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2020 Kia Cadenza?

Hard to say from NHTSA data alone with only 0 complaints on file. A quality service contract runs $1,800–3,500 over 3 years. The decision comes down to your specific situation: vehicle cost, miles on it, how long you plan to keep it, and whether you can absorb a $3K–$8K repair without straining cashflow. With limited public data on this vehicle, lean on the recall list above and check owner forums before committing.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 4 days ago. Verify the raw federal record at nhtsa.gov/vehicle/2020/Kia/Cadenza. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Kia. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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