TECHNICAL SERVICE BULLETIN: OVERHEAD CONSOLE SUNGLASS DOOR-LATCH REPAIR - This bulletin provides information to repair the overhead console lamp assembly and sunglass door latch on some 2012-2023MY model vehicles listed in the table below, which may encounter the sunglass case of the overhead console lamp not closing properly.
full bulletin at NHTSA ↗2020 Kia Soul lighting problems
moderate Owners of the 2020 Kia Soul have filed 5 NHTSA complaints about the lighting at roughly $250 to repair (U.S. federal records, as of August 2026). Source: NHTSA Office of Defects Investigation. See lighting across all vehicles →
Complaints
5
Recalls
0
Avg fix
$250
| Model year | lighting complaints |
|---|---|
| 2016 Soul | 13 |
| 2019 Soul | 3 |
| 2020 Soul (this page) | 5 |
| 2023 Soul | 3 |
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering lighting on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to some Kia models that may exhibit fogging, condensation, and/or moisture inside a headlamp assembly. Generally, a fogging condition is considered normal and can be eliminated by turning on the headlamps with the engine running for up to 30 minutes or during normal driving conditions. Headlamp assembly replacement WILL NOT be necessary in most cases.
full bulletin at NHTSA ↗PITSTOP: CUSTOMER TIP: MOOD LAMP SK3 - This Pitstop provides information regarding the Sound Mood Lamp logic available only on the 2020MY Soul GT-Line 1.6T (SK3) with the Comfort and Convenience Package.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 0 most recent
Had lighting trouble with your 2020 Kia Soul?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the lighting problem on the 2020 Kia Soul?
It's a documented issue but not catastrophic. 5 complaints have been filed. Repairs average $250 and most owners catch it before it causes a breakdown.
At what mileage does the lighting typically fail?
Based on the 5 complaints filed, lighting issues most often appear around 14,033 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $250 for lighting repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to lighting?
No active recalls currently cover lighting issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2020/Kia/Soul.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.