Kia Soul problems
0 safety recalls. 342 owner complaints. We mapped every trouble spot before you sign the papers.
Solid reliability overall. Common issues are concentrated in a few systems.
Top trouble spots 8 categories with 3+ complaints
What owners are saying recent NHTSA-filed complaints · verbatim
Engine failure while driving, only 51,000 miles on the vehicle. I was driving on the interstate and fortunately was in the right lane so I could pull over immediately and it did not cause an accident. I was driving approximately 45 miles per hour to pull onto the interstate when…
I PURCHASED THIS CAR NEW WITH APPROXIMATELY 50 MILES ON IT. ON DAY 34, WHILE DRIVING ON A TWO LANE RURAL ROAD THE RPMS BEGAN GOING UP AND DOWN WILDLY, A STRONG SMELL (WHICH I NOW KNOW IS TRANSMISSION) AND THE CAR WOULD NOT MOVE FORWARD OR BACKWARD. BEING IN AN S CURVE WITH…
The problems with the KIa Sol began with the "check engine" light continuously coming on in January of 2025. Took it to the dealership twice and numerous repairs were made and the vehicle continues to malfunction. It sputters and has created a dangerous condition to drive. For…
I had transmission changed out in May of 23 and then in November the check engine lights starts blinking and now I need a new engine, prior to needing a new engine the car would cut off it was loud and it wasn’t taking off like it should.
Estimate your repair exposure
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
Common questions
Is the 2020 Kia Soul reliable?
Mostly yes. With a reliability score of 7.2 out of 10 based on 342 owner complaints filed with NHTSA, the 2020 Kia Soul is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.
What's the most common problem on the 2020 Kia Soul?
Based on NHTSA records, the most-reported issue is engine, with 152 complaints filed. Average repair cost runs about $3,100 at an independent shop.
What's the most expensive thing that goes wrong?
The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.
How do I check if my Kia Soul has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2020 Kia Soul?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 342 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.