Display screen /rear camera goes blank and displays error message intermittently part for image processor was replaced and still occurs this happens when driving and also when in reverse
2020 Lincoln Aviator owner complaints
96 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.
electrical 6 complaints shown
the radio screen at night will not dim/switch to night mode and it's a bright spotlight in your face while driving. This is blinding and dangerous. I believe this is a software glitch and I don’t believe Lincoln is in a hurry to fix it unless the NHTSA steps in like they did for the back up camera issue. In my photos I’m including you can see it is night with the headlights on yet the screen is in daytime mode almost washing out the camera lens due to it’s brightness. I’m also including a link to reform or discussions are picking up about this issue. As it is not just me noticing this. https://lincolnforums.com/forums/threads/%E2%80%9Cnight%E2%80%9D-display-background-bug.40837/#post-733751 For comparison I included one photo with green highlights to show what night mode is supposed to
I was driving home and the engine coolant display on the panel all of the sudden was at the maximum. It then would not let me throttle any more, so I had to pull over to the side and turn the vehicle off. I did and let it sit 20 minutes and the issue was still present. Vehicle was towed to dealer. It turns out to be an instrument / electrical issue and the vehicle was not actually over heating. Same thing happened again 2 weeks later after the dealer had updated the instrument panel and replaced the sensor. My car had less than 5000 miles and been in the shop almost 5 times including these 2 instances.
I purchased the auto on aug 24, 2019. I have encountered 5 issues with the vehicle so far - 3 mechanical and 2, cosmetic. I'll focus on the mechanical. Beside the pending recall, I am experiencing the following: 1) the passenger seat in front row lacks the motor for the massage function. Lincoln has now taken over 2 months to repair due to lack of part. 2) the electrical parking brake comes on while driving occasionally. 3) the vehicle camera gets distorted when switching car on. Happened twice, last time it happened was a week ago 11/12.
Most current recall has not been fixed. Vehicles displayed screen goes black with no warning, leaving no access to front or rear parking cameras, also leaving no access to GPS while in use. I have several videos of this incident occurring and have sent to dealer, brought to dealer while occurring and they deny any problems even though their employees, and the owner have seen this occur after they claim the recall was repaired. Lincoln corporate will not get involved. Dealer claims it is my cell phone, even though it occurs with any cell phone connected.
Rear camera blue screen. Screen intermittently blacks out.
other 5 complaints shown
Driving on interstate, a flex pipe (part of the exhaust) fell off at the forward end, Dragging the ground and damaging the catalytic converter and rear exhaust pipe. This was repaired by the dealership, but the flex pipe was not covered under the extended Warranty program. The vehicle had just over 50,000 miles on the odometer.
Lincoln had a recall on the rear view camera in 2021 which I completed that did not remedy the issue of blue screen in place of the camera. They released another recall and have continuously delayed it as they have no remedy so my vehicle is left without a functioning rear view camera.
Re: Safety Recall Notice 24S35 / NHTSA Recall 24V368, dealer claims to have repaired this recall. Problem persists. Lincoln/Ford Motors customer relations refuses to assist.
The back up camera is only working about 40% of the time. Most times there is just a black screen with a message to contact the dealership. This started the day I purchased the 2020 Lincoln avaitor which was 10/9/2020 dealer said there is supposed to be a recall coming
My engine lost power and would not start. It was determined that it needed a new fuel pump. The fuel pump was replaced and the car is starting to lose power again while driving.
powertrain 4 complaints shown
First the engine broke (critical damage) was replaced second the turbos were jammed, werereplaced third the throttle was inoperative stil unattended fourth the transmission ailed stil unattended
The contact owns a 2020 Lincoln Aviator. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to respond. The contact stated that while depressing the accelerator pedal, the vehicle hesitated while responding however, the transmission failed to shift out of first gear. The contact stated that the failure had occurred three times within the past two months. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,500.
Upon starting the vehicle around 7p on Friday, 10/31/25, the following errors flooded the screen: Hill start assist not available Service advancetrac 4WD Malfunction service required Pre-collision assist not available Rear sense breaking not available Additionally, cruise control could not be turned on and utilized. There was no incident to trigger these. The car had been sitting parked and off for ~2 hours prior to being turned on. No issues or errors prior to this date and time of turning on the vehicle. The warnings detailed describe how our safety was put at risk. All of these safety and basic features no longer functioned and our children’s safety was put at risk due to this electronic issue causing major functionality breaks/discontinuation of functions. Reproduced and confirmed
Vehicle shifted into neutral while driving. Had to stop the vehicle in the median to put it back in drive.
visibility 2 complaints shown
Tl* the contact owns a 2020 Lincoln aviator. The contact stated that the wiper fluid failed to produce enough solution to clear the windshield. The vehicle was taken several times to robberson Ford (2100 ne 3rd st, bend, or 97701, (541) 382-4521) where it was diagnosed that the pump, line, windshield wiper blades, and a stronger reservoir pump were needed. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and did not assist. The failure mileage was 3,000.
The contact owns a 2020 Lincoln Aviator. The contact stated while driving at an undisclosed speed, there was a humming sound coming from the sunroof. Additionally, the contact noticed a fluttering sound coming from underneath the vehicle and the vehicle was shaking abnormally. The vehicle was taken to the dealer and the contact was informed that the sunroof assembly needed to be adjusted. In addition, the contact was informed that the undershields on the front under-carriage of the vehicle were warped due to fractured bolts. The contact was informed that the bolts needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 59,928.
body 2 complaints shown
I purchased the truck Oct 2 2023/only 34 thous/miles by Jan 13 2024 I had to get serviced because it rained inside my car from under my rearview mirror when i would get in my car after it rained water would poor out from the interior light vents /got it serviced was told that lincoln agents came in and fixed it/March 2024 had to repeat the call this time water went further across my windshield to the passenger side interior my daughter got wet not happy took it back again had a recall in july for camera/received october appt for maintenance windshield checked again had hard rain Nov 21,2024 once again it rained from under my interior light this time it was leaking as i was driving the other incidents I would not know until I moved my car from sitting still/when the rain stops and I drive
Glass portion of passenger side rear view mirror fell off as vehicle was exiting driveway possibly due to defective adhesive much like the safety recall on the door pillar trim. Incident was captured on home surveillance camera.
fuel system 1 complaint shown
The contact owns a 2020 Lincoln Aviator. The contact stated while the vehicle was parked on an inclined driveway, he attempted to start the vehicle however, the vehicle failed to start. The contact stated no warning light was illuminated. The contact stated the towing employee was able to reverse onto a street with a flat surface and was able to start the ignition. The vehicle was towed to the local dealer to be serviced under NHTSA Campaign Number: 21V735000 (Back Over Prevention) and was informed not to park the vehicle on the inclined driveway. The manufacturer had not been informed of the failure. The failure mileage was 3,514.