This article supersedes TSB 25-2373 to update a print error on publication. Some vehicles listed in the model statement above may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTCs) C00A6 and/or C0631. This may be due to the front axle disconnect actuator/intermediate shaft.
full bulletin at NHTSA ↗2020 Lincoln Aviator suspension problems
moderate Owners of the 2020 Lincoln Aviator have filed 3 NHTSA complaints about the suspension at roughly $900 to repair (U.S. federal records, as of July 2026). Source: NHTSA Office of Defects Investigation. See suspension across all vehicles →
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering suspension on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Some 2020-2021 Explorer/Aviator/Police Interceptor Utility vehicles equipped with AWD may exhibit a binding or shudder sensation while turning and/or while accelerating from low speeds. The concern may also be described as a grinding and/or chatter noise. If the Workshop Manual (WSM) leads to replacement of the rear axle, inspect the differential for damage and differential fluid for metallic chunks in the fluid. Note that some metallic flake in the fluid and/or discoloration is normal and the rear axle should not be replaced for it. If no damage is found to the rear differential, it is not recommended to replace the rear axle assembly. Instead, refer to the Symptom Charts in WSM, Section 30
full bulletin at NHTSA ↗Some 2020-2023 Aviator vehicles equipped with air suspension may require service of a front air spring/strut. Complete front air spring/strut assemblies are now available and can be replaced instead of replacing individual components of the front air spring or front struts for warranty and retail repairs. Part numbers are LC5Z-3C098-A (right) and LC5Z-3C098-C (left) for non-hybrid vehicles, and LC5Z-3C098-B (right) and LC5Z-3C098-D (left) for hybrid vehicles. Front spring/strut assembly replacement is recommended to make sure a successful repair is performed.
full bulletin at NHTSA ↗Some 2020-2023 Aviator vehicles equipped with air suspension may exhibit a drive malfunction and/or suspension fault message in the instrument panel cluster (IPC) with diagnostic trouble codes (DTCs) B1041 and U2100 stored in the SUMA. This may be due to the SUMA entering diagnostic service mode after an on-demand (OD) self-test following suspension system diagnosis or repair. Use the Ford Diagnosis and Repair System (FDRS) > SUMA > Run All CM (Continuous Memory) DTCs. Do not run FDRS > SUMA > OD and CM DTCs to prevent invalid DTCs. If an OD self-test was run, clear DTCs using FDRS > SUMA > Transport and Factory Mode Deactivation function. For other DTCs refer to Workshop Manual (WSM), Secti
full bulletin at NHTSA ↗Some 2020-2021 Aviator vehicles equipped with air suspension may exhibit a Drive Malfunction and/or Suspension Fault message in the instrument panel cluster (IPC) with diagnostic trouble codes (DTCs) B1041 and U2100 stored in the SUMA. This may be due to the SUMA entering into a diagnostic service mode after an on-demand self-test or module replacement. If no other DTCs are present, use the latest software version of the Ford Diagnosis and Repair System (FDRS) scan tool to update and configure the SUMA. If other DTCs are present, refer to Workshop Manual (WSM), Section 204-05 for normal diagnostics. For claiming use causal part 5319 and applicable labor times found in Section 10 of the Servi
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 0 most recent
Common questions
How serious is the suspension problem on the 2020 Lincoln Aviator?
It's a documented issue but not catastrophic. 3 complaints have been filed. Repairs average $900 and most owners catch it before it causes a breakdown.
At what mileage does the suspension typically fail?
Mileage data is limited for this issue. Owners report failures across a wide range, suggesting cause is more about driving conditions and maintenance than mileage alone.
What does it cost to fix?
Independent shops typically charge around $900 for suspension repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to suspension?
No active recalls currently cover suspension issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.