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ProblemsByVin Index / 2020-RAM-1500 / COMPLAINTS
Full complaint record · NHTSA

2020 RAM 1500 owner complaints

595 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

other 7 complaints shown

12/30/2024 ODI #11633026.0

Refueling vehicle has become a hazard due to repeated overflow out of fueling stem of vehicle. When inserting gasoline fuel nozzle from gas station pump and squeezing gas fuel nozzle handle the gasoline does not enter tank but rather spurts out around the fuel nozzle spilling down the side of the vehicle and onto the ground and onto the shoes and clothing of the person fueling the vehicle. Refueling the vehicle puts the refueler and occupants and others in the area at risk of contamination by the flammable fuel and environmental contamination. Repeated attempts to "feather" the flow from the nozzle have failed to alleviate this problem. Repeated attempts to use different fuel pumps and other gas station pumps have failed as well. There is no indication of a problem on the dashboard indicat

12/30/2024 ODI #11633111.0

I was parked with my daughter in the truck and we heard a loud boom sounded like a gun shot. Then I looked my back window was shattered and the frame of the back window was cracked. I have researched this and found others who have had the same issue. Ram will not take care of it. My Mopar maximum coverage will not cover it. This very scary my daughter was in the back seat and glass went everywhere. I am a single father battling cancer and I do not know what to do.

12/30/2019 3,300 mi Crash ODI #11292056.0

Vehicle throttle maximized when I pressed the brake to stop. After impact with another vehicle the throttle went back to the idle position. I was merging in traffic onto another street. The vehicle in front of me was stopped for the merger. *ln case number xxxxxxxx ('parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'*jb

12/29/2021 ODI #11445383.0

Eleven times now, the tailgate fails to fully lock when closed. It jams half way between being locked and not being locked. Only remedy I have found is to remove the tailgate partially and reinstall. This model has the Ram boxes. It appears there needs to be a bushing on the right side to keep the tailgate from shifting out of position.

12/27/2022 ODI #11499052.0

While filling up with gas the gas pump will cut off after pumping a small amount. I reposition the pump into the neck of the gas tank and try to pump more gas. The same problem occurs. You can only pump 25 to 50 cents of gas at a time. I called the dealer today after researching on line to see if there was a recall. They told me to bring it in, they would get to it in a few weeks. I researched to find there is not a recall on my truck for this problem but other 1500. My truck is having the same issue. I will update this case once its diagnosed by the dealer.

12/27/2021 ODI #11445094.0

Backup camera stopped working, just a black screen shows up. Also, the side mirrors both hit and rub the driver and passenger windows when folded.

12/20/2025 ODI #11706237.0

A warning “Service Electronic Stability Control” is on and off when I’m driving. Brought it to local Ram Dealer but they said they can do anything about it.

electrical 3 complaints shown

121 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
12/31/2024 ODI #11633460.0

complete engine failure driving on hiway in 65mpr traffic.. it was a sudden total stop no power no control. after 30 sec. or so i pushed restart button stepped on gas, no error code was shown but restarted. we were almost rearended as busy traffic going that speed. this has happened twice before. after taken to a chrysler dealership on DEC.30 ,2024 and a diagnostic run they could find no issue so we were given no answer. they could not offer any other advice. this situation could be a lethal issue. we could have been in a horrible accident. we would appreciate anything you could do for us. we are affraid to drive this and only 50thousand miles on this truck,which we bought new. We are not mechanics and only can think this is a electrical failure.Please help us. we think another vehickle s

12/22/2021 ODI #11444662.0

While I was driving warning lights came up on the dash. Traction control, parking brake warning, red voltage. When I exited the freeway, and used the brakes to slow down , the truck was accelerating at the same time . I let go of all the pedals, and the acceleration continued with no feet on pedals . When I got to work, I put it in park . Took it out of park, and the truck started accelerating again on its own at a fast rate. Put it in park, put it in reverse, and the truck started accelerating fast again, in reverse, until I slammed on the brakes to stop the acceleration and put it into park . This is the second time. First time was few months ago, same issue. Dealer looked at it, couldn’t duplicate it, cleared the codes and said if it happens again they’ll have to call an engineer from C

12/20/2020 ODI #11384288.0

Too bad I can only mark 3 areas when there are many more. Following safety systems and driver aid either don't work or work sporadically: forward collision, rear collision, lane keep, auto high beams, rear cross traffic alert, rain sense wipers, navigation, voice command, parking gear, front and rear camera, memory seat easy entry ( doesn't go back to correct position), hot smell if use AWD setting. Infotainment system totally malfunctions. Truck been in 7-8 times for problems, there over 2 weeks on 2 visits, radio replaced. Still having all problems. Been going on since new, over a year ago. Has had numerous Ram upgrades at dealer and over air. Never know if safety systems are going to work or not. Have lost all trust in this vehicle. Will being backing up and brakes lock up as if rear s

visibility 2 complaints shown

43 total in this category · moderate · avg repair $350 · see visibility cluster analysis →
12/26/2023 ODI #11561827.0

water is coming thru the top of front windshield and condensation build up

12/23/2025 ODI #11706690.0

The driver's side windshield wiper is not working because the wiper arm attachment (at the spindle) is stripped. The motor spindle rotates but the wiper does not wipe the windshield. Visibility during rain, snow or other dirt or mud being splattered on windshield during driving. No dealer interaction yet, just noticed today while out driving. No inspection by 3rd party. No warning indicators, lamps or messages.

body 2 complaints shown

35 total in this category · moderate · avg repair $1,500 · see body cluster analysis →
12/21/2022 ODI #11498339.0

Tailgate sensor indicates that tailgate is open, when it is closed. This happens repeatedly, even after dealer repairs or adjustments. Bed-lighting remains on during this period.

12/20/2025 ODI #11706234.0

My 2020 Ram 1500 multifunction tailgate likely got stuck can’t open

powertrain 2 complaints shown

57 total in this category · critical · avg repair $2,500 · see powertrain cluster analysis →
12/20/2025 ODI #11706238.0

My 2020 Ram 1500 exhaust manifold leak often causes a loud ticking noise, especially on startup, due to broken bolts or a cracked manifold.

12/20/2022 ODI #11498323.0

After driving in a few inches of wet snow for about 20 minutes enough snow built up around the transmission that when I went to shift it into park it failed to do so. The dash displayed that there was an error with the transmission and it was unable to determine what gear I was in. The truck was not able to fully turn off and was stuck in accessory mode as a result. After changing gears multiple times with no luck I was finally able to shift it to drive and get moving again. I then proceeded to get it scheduled by the local dealership in my area to see if they could figure out what the problem was. after inspecting it they informed me that there was snow buildup on my transmission that caused the park/neutral switch to get stuck/not work. They removed the snow and said that everything was

steering 1 complaint shown

51 total in this category · severe · avg repair $700 · see steering cluster analysis →
12/30/2025 ODI #11707800.0

Sudden Loss of power steering after radiator fan shut off. Causing me to have to pull over and use all bodily force to turn the wheel

lighting 1 complaint shown

7 total in this category · moderate · avg repair $250 · see lighting cluster analysis →
12/29/2025 ODI #11707429.0

I am submitting a report regarding the hacking of my vehicle that has persisted over the past five years. I have previously stated that my scammer, [XXX] , along with her associates, continues to remotely manipulate the gear of my vehicle while I am driving. Furthermore, they are targeting the lighting and dome lights in my vehicle in an attempt to jeopardize my safety. Additionally, the manufacturer experienced a data breach in September 2025. Please feel free to contact me at [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

fuel system 1 complaint shown

28 total in this category · moderate · avg repair $1,200 · see fuel system cluster analysis →
12/29/2025 40,000 mi ODI #11707468.0

The contact owns a 2020 Ram 1500. The contact stated that while her husband was driving approximately 35 MPH, the vehicle veered off the road. The contact stated that the passenger's and driver's side curtains airbags and the front driver's seat and front passenger's seat side airbags deployed. The contact stated that no collision had occurred during the incident. There was no injury sustained. The air bag warning light was illuminated. The neighbors assisted the driver in cutting the airbags that were obstructing the road visibility. The driver then drove to the residence. The vehicle was taken to the dealer, where the front driver's side and passenger's side seat belts were replaced because the seat's side air bags deployment had rendered the seat belts inoperable. Additionally, the cont

suspension 1 complaint shown

13 total in this category · severe · avg repair $900 · see suspension cluster analysis →
12/20/2023 ODI #11561164.0

While traveling down C470 Eastbound my truck experienced some type of mechanical failure. While on the corner above the bridge for Wadsworth Avenue I felt a sudden loss of control with the truck pulling to the right side of the highway. I immediately took action to pull the truck off the highway while also wrestling for control of the steering to keep the truck from running into the barrier and off the bridge. I was able to bring the truck to a stop just following the bridge (About 100ft). Upon inspection I found the right front tire had folded under itself. It seemed that the upper control arm on the vehicle snapped, pulling out the drive shaft in the process and damaging items like the steering linkage, brakes, tire, brakeline, etc. Dealership diagnosis was: Found right front upper ball

Showing 300 of 595 total complaints. The full federal record is available at nhtsa.gov/vehicle/2020/RAM/1500#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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