2020 Subaru Ascent owner complaints

I have about 1600mi and have had to jumpstart the ascent 5 times. The dealer says everything checks out, but I continue to have issues with starting the car.

The rear liftgate on our 2020 Subaru Ascent opened on its own during the night of 12/18/21, resulting in a drained battery. The tech dispatched by Subaru roadside assistance stated that there is a software problem resulting in these doors falsly detecting an obstruction and opening the liftgate, which results in a drained battery. The Subaru dealer stated that they could not replicate the problem and did nothing about it. Several days later on 12/23/21, the battery failed again. The tech dispatched by Subaru jumpstarted the car, but noted that the battery was producing only 8 volts of power.

Started having electrical and audio glitches ultimately causing the battery to completely drain

My Subaru ascent 2020 is just 4 mos old and is currenlty at 6kmiles odometer reading. Speaker system stopeed working twice already. Amplifier getting hot even when the car is not used. Last night the car wont start and and all the light inside and out just flickered for a few minutes then died. Had to call roadside assistance to have it jump started. So yeah a 4 month ikd car with battery and electrical issues already.

This is the second time I've had a dead battery problem with my 2020 Subaru Ascent. The first time was 4/2021 and they replaced the battery. The second time is today - dead battery, could not charge or jump start. Tow truck coming to take it to a Subaru dealer.

The care continues to drain power resulting in dead battery. We have had continuous issues since purchasing the vehicle. The Dealer even installed a higher quality battery and due to Subaru admitting tot the problem. However this has not resolved the issue. The vehicle has been inspected multiple times at a factory dealer. We can't be in and out of the care while parked for 45 minutes. Subaru markets the vehicles for camping and recreation vehicles, but the vehicle is useless in these scenarios. Furthermore, there is great potential now in the winter session that we could become stranded in the vehicle. Also note that with a dead battery the rear hatch is in operable. The manual release is not easy to get to.

The contact owns a 2020 Subaru Ascent. The contact received an email regarding NHTSA Campaign Number: 22V907000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 Subaru Ascent. The contact stated that while operating the vehicle, the transmission malfunctioned, and the vehicle would not properly accelerate. The vehicle was taken to the local dealer who serviced the rear differential but later the failure reoccurred. The vehicle was taken back to the local dealer to be diagnosed, and it was determined that the transmission was faulty and needed to be replaced. The transmission was replaced. No further information was available. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 106,100.

Transmission is lurching and surging when driving. Pressing gas pedal from a stop the belt continues to slip. Took it to Paul Moak Subaru they claimed to do the inspection told me they don’t do test drives for malfunction checks. They said they completed the inspection for transmission recall. The Ascent continues lurch and slip with grinding noise and loss of speed. I told them about the issues for over a year and they continue to give run around I was having trouble while it was still under warranty. I’ve contacted Subaru Customer Care they would only provide me recall information and told me the trans inspection is all they have to do.

For the past month, the engine revs up higher than normal at slow and highway speeds. It had the feeling of the engine skipping gears and staying at to high of an RPM even with the accelerator being eased off. Initially it was brought to Subaru service dealer in November and they could not replicate the issue. On 12/13/23, it began to constantly go into very high RPMS, much more frequently then it had been, and the check engine light came on as well as a warning light for the automatic transmission oil temperature light. We brought it into the dealer and the evaluated and said the transmission is failing and said it is not safe to drive. We were given a loaner and they are in the process of submitting paperwork for a new transmission under their powertrain warranty.

2800 miles on vehicle. Today lost power twice going up steep hill (electrical functions still intact, was accelerating uphill and was similar to shifting into neutral then re-accelerated after 10-15 seconds, driving approx 30mph). Narrowly avoided collision due to slippery road, did briefly roll backwards before braking. Not sure I will ever be willing to put my kids back in this nearly-new vehicle.

Drive chain could compromised but there is lack of parts to fix issue which could prove costly to the transmission. Need to know what I can do to fix before it becomes a problem.

The front windshield cracked near the rear view mirror about 30 days after purchasing the car. It was a horizontal crack and continued to spread in both the left and right directions each day. I did not fix it immediately due to covid-19 fears. In december 2020 I scheduled an appointment to get it fixed because it had grown to 1.5 feet long.

Vehicle: 2020 Subaru Ascent Issue: Cold weather software glitch If you are operating an Ascent or possibly other Subarus with the CVT in temperatures below -20F be certain to have either a small wrench or the appropriate size socket to loosen the ground clamp on the battery ground cable with you so you can employ what I call the magic Windows fix wherin one completely de-powers the system and reboots it. With all the ridiculous interconnections, if the CVT temperature sensor thinks the tranny is too cold the cars operating system looses it mind and goes completely bonkers. Subaru obviously did no cold weather testing. We have had 2 failures in cold weather. It only happens at temperatures well below the-20F range. The first case happened last year while driving after being stopped for a

Tl* the contact owns a 2020 Subaru ascent. The contact stated while the vehicle was at a stand still, he noticed the windshield cracked without impact in the center. The vehicle was taken to landers mclarty Subaru (5790 university dr nw, huntsville, al 35816: (256) 382-2425) and the contact was referred to windshield repair center. The contact had the vehicle taken to repair shop and had the windshield repaired. The manufacturer was informed of the failure. The failure mileage was approximately 22,000.

Front windshield has cracked for a second time. The initial windshield purchased with the vehicle cracked, and was replaced in 2020. The second windshield has now cracked, and is pending repair.

Tl* the contact owns a 2020 Subaru ascent. The contact stated that during a countrywide road trip at 70 MPH the vehicle shook and shimmied when he applied the brake going downhill on a steep grade. The vehicle was taken to the dealer groove Subaru (5300 s. Broadway, englewood, co 80113, (720) 279-9409). The tires were rotated and the contact was advised to seek a comprehensive diagnostic test by an authorized dealer when he returned to his residence. The contact stated that the authorized dealer near his residence test drove the vehicle but was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 9,500.

At around 18,000 miles when applying the brakes, the vehicle would shake and vibrate. By 20,000 miles the vibration was excessive affecting the ability to steer straight when braking. The dealer told me that they were aware of the issue with this year/model. Diagnosis, warped rotors. Dealer resurfaced rotors and replaced pads under warranty. Vehicle performed fine for a while. At around 36000 miles had the same issue, this time dealer indicated that there was a "fix to the issue", new rotors and pads were installed again covered by warranty. Vehicle performed fine for a while. At around 49,000 miles, the same braking issue, dealer replaced rotors and brakes, this time NO WARRANTY, $610 out of pocket to replace brakes for a know design defect.

The hood seems to malfunction in the following manner: When driving at or over 65mph or in high, gusty winds, the hood seems to "wobble" around excessively. It has not come loose, and I've had the dealer look at it and they say it is OK. As an experienced mechanical engineer, I am not confident that failure will not happen as I've never observed this kind of hood wobble on any other large vehicle I've driven.

I was in an accident 11/29 at 9:45pm where I hit a cow. I was driving 55 on a straight highway that I'm very familiar with. The cow was standing in the entire lane of travel and I was able to veer into the other lane slightly and took the impact on the right side where I did not have any passengers. The Subaru was totaled and I'm now having severe whiplash symptoms. I am reporting this as the airbags did not deploy and everyone who has seen the vehicle says they think they should have. Additionally, I do not remember my collision alerts beeping nor the Subaru braking for me which have worked in the past. I only remember hitting the cow and then being completely stopped where we had the impact.