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ProblemsByVin Checklist / 2020-TESLA-MODEL-Y

Pre-purchase · Buyer's checklist

2020 Tesla Model Y inspection checklist

The 2020 Tesla Model Y has 271 owner complaints with NHTSA across 6 component categories. Use this checklist before you put money down — every item below is grounded in the actual failure pattern on this vehicle, not generic advice.

1 Inspect the cruise control

What to look for: Cruise that won't set, drops out on small inclines, jerky speed adjustment. (27 owner complaints on this vehicle · typical repair $600 · failures cluster ~13,083 mi)

Cruise stalk or steering wheel controls — every button function
On a flat road at highway speed, set cruise and verify it holds within 1–2 mph
Brake switch behind the pedal — if loose, cruise won't engage

See full cruise control report for this vehicle →

2 Inspect the steering

What to look for: Wandering on the highway, clunks when turning, slop in the wheel before the tires respond, power steering whine. (26 owner complaints on this vehicle · typical repair $700 · failures cluster ~1,786 mi)

Tire wear pattern — uneven wear across the tread means alignment or worn suspension
Power steering fluid level (where applicable — most newer vehicles are electric)
Tie rod boots and ball joint boots for tears
Steering wheel free play — should be less than 1 inch at the rim

On the test drive: On a smooth highway, take hands off briefly (when safe) — vehicle should track straight. Pulling left or right means alignment or worn front-end parts.

See full steering report for this vehicle →

3 Inspect the electrical

What to look for: Dim or flickering dash lights at idle, slow window operation, intermittent infotainment glitches, parasitic battery drain (dead battery after a few days parked). (21 owner complaints on this vehicle · typical repair $850 · failures cluster ~47,250 mi)

Battery age sticker — most batteries last 3–5 years
Alternator output at idle (13.8–14.5V is healthy)
All exterior lights: headlights both beams, taillights, brake lights, reverse, blinkers
Every interior switch: power windows, locks, mirrors, sunroof, seats
Infotainment cold-start time and touchscreen responsiveness

On the test drive: Cycle through every electronic accessory during the drive — heated seats, defrosters, climate fan on max, cruise control. Glitches show up under load.

See full electrical report for this vehicle →

4 Inspect the suspension

What to look for: Bouncing after bumps, knocking over potholes, sagging on one corner, harsh ride with all the dampening gone. (19 owner complaints on this vehicle · typical repair $900 · failures cluster ~11,750 mi)

Bounce test — push down hard on each corner of the car; it should rebound once and settle, not bounce
Visible struts/shocks behind the wheels for oil leaks
Sway bar end links and bushings (common wear item, $40–$120 to fix)
Ride height — measure wheel-well to ground at all four corners; uneven = bad spring

On the test drive: Drive over a series of bumps or a railroad crossing — clunks point to worn end links, ball joints, or strut mounts.

See full suspension report for this vehicle →

5 Inspect the brakes

What to look for: Pulsing brake pedal, pulling to one side when braking, squealing or grinding, soft pedal that goes to the floor. (18 owner complaints on this vehicle · typical repair $450 · failures cluster ~5,000 mi)

Brake pad thickness (look through the wheel spokes — at least 4mm material)
Rotor surface — deep grooves or lip on the outer edge means resurface or replace
Brake fluid color in the reservoir — should be light amber, not dark brown
ABS warning light cycles off after start

On the test drive: Hard brake from 40 mph in a safe spot — pedal should be firm, stop should be straight. A pulse means warped rotors ($300–$600).

See full brakes report for this vehicle →

6 Inspect the airbags

What to look for: Anything that looks, sounds, or smells different from peer vehicles of the same year and trim. (16 owner complaints on this vehicle · typical repair $1,100 · failures cluster ~44,935 mi)

Walk around and note any visible damage, wear, or aftermarket modifications
Open the hood and look for fresh fluid leaks, loose connectors, or recent part swaps
Sit in every seat and operate every control to confirm function

See full airbags report for this vehicle →

7 Paperwork — before you sign

The seller's transparency on these tells you what kind of seller you're dealing with.

Title in seller's name (not "open title" or "signed by previous owner")
Service records — at least the last 24 months
VIN on the dash matches the door jamb sticker and the title
Run a paid vehicle history report (Carfax or AutoCheck) — accident, salvage, odometer rollback
Confirm any open recalls have been completed (NHTSA VIN lookup)
If financing, get the rate in writing before you set foot on the lot

Inspection items derived from 271 owner complaints and 2 active recall campaigns filed with NHTSA on the 2020 Tesla Model Y. Category-specific guidance is written by ProblemsByVin contributors with ASE-certified mechanic review. This checklist is meant to surface known patterns — it doesn't replace a paid pre-purchase inspection by a qualified shop, which we recommend for any used vehicle priced over a few thousand dollars.

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