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271 owner complaints and 2 active recall campaigns on file. Here's the breakdown — what's serious, what's noise, what a working mechanic would actually do about it.
Solid reliability overall. Common issues are concentrated in a few systems.
Repair exposure runs above average — only with money set aside and eyes open.
Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.
Turn signal causes excessive glare effect on the side repeater cameras during nighttime use. Driver is unable to view blind spot camera feed properly when engaging in a lane change.
On drives longer than 40 miles, camera faults cause cruise control systems to degrade in function and then when the faults are cleared, full functionality resumes without driver alerts. Side repeater camera feeds and rear camera feeds inconsistently load, or take an extended…
Autopilot/cruise control disengage function should not be on activated by selecting up/reverse on the gear selector. Car inadvertently went into r reverse when disengage was commanded. Narrative: car was on interstate at highway speed with navigate on autopilot and adaptive…
While driving on a surface street, the vehicle stalled with very little time of warning for me to pull to the side of the road. The car came to a complete stop before I had a chance to completely pull over, leaving me in a vulnerable position. If this would have happened on the…
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
Trailer brake lights that fail to illuminate during braking increase the risk of a crash.
A detached upper control arm can cause the wheels to lean in or out, decreasing the driver's ability to steer and increasing the risk of a crash.
NHTSA has an open defect investigation covering this vehicle — the step that can precede a recall, not a finding of fault. EA26002 on NHTSA →
NHTSA has an open defect investigation covering this vehicle — the step that can precede a recall, not a finding of fault. PE25012 on NHTSA →
NHTSA has an open defect investigation covering this vehicle — the step that can precede a recall, not a finding of fault. AQ25002 on NHTSA →
NHTSA has an open defect investigation covering this vehicle — the step that can precede a recall, not a finding of fault. RQ24009 on NHTSA →
NHTSA has an open defect investigation covering this vehicle — the step that can precede a recall, not a finding of fault. DP23002 on NHTSA →
How NHTSA investigations work, and what's open now →
Mostly yes. With a reliability score of 7.0 out of 10 based on 271 owner complaints filed with NHTSA, the 2020 Tesla Model Y is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.
The 2020 Tesla Model Y is a higher-risk ownership prospect. Repair exposure runs above average — only with money set aside and eyes open. The record behind that call: Cruise-control: 27 complaints, classified severe; Steering: 26 complaints, classified severe; Reliability score 7.0/10 — around the segment average; 2 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
Based on NHTSA records, the most-reported issue is cruise control, with 27 complaints filed. Typical failure occurs around 13,083 miles. Average repair cost runs about $600 at an independent shop.
The cruise control is one of the costlier repair items. Average repair cost runs about $600 at an independent shop. Typical failure occurs around 13,083 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 271 complaints on file and the costliest repair averaging $600, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.