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moderate 102 complaints filed with NHTSA · avg repair $850 · see electrical across all vehicles →
Owners have filed 102 electrical complaints against 1 active recall — roughly 102 complaints per campaign.
Disabled reverse lights cannot alert others that the vehicle is reversing, increasing the risk of a crash.
The manufacturer has issued service bulletins covering electrical on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Quality improvements include: - Enhanced system performance, disk usage limits and memory monitoring
full bulletin at NHTSA ↗Quality improvements include: - Telematics Control Unit update to enhance connected features
full bulletin at NHTSA ↗Some 2021-2023 F-150 vehicles equipped with a 3.5L PowerBoost engine and 2020-2026 Explorer vehicles equipped with a 3.3L hybrid engine may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0A1E stored in the powertrain control module (PCM). The vehicle may be unable to enter electric-only drive modes as expected during normal drive cycles. This may be due to the software within the belt integrated starter generator (BISG). For vehicles with this condition, follow Pinpoint Test I: Battery Isolation/Voltage Stabilization Control Circuit Carry Outance located in the Workshop Manual (WSM), Section 303-06D and repair the vehicle as necessary. No
full bulletin at NHTSA ↗This article updates TSB 23-2146. Reason for update: clarify prior approval requirements Some of the vehicles listed in the Model statement above may exhibit diagnostic trouble codes (DTCs) C1001:31, U3000:89, and/or U3000:49 stored in the image processing module A (IPMA) and at least one of the following conditions: "Front Camera Fault Service Required" message Pre-collision assist inoperative Adaptive cruise control inoperative Front windshield camera alignment routine fails to complete This may be due to the coaxial cable between the IPMA camera and the IPMA.
full bulletin at NHTSA ↗26C10 Recall remedy -Addresses instances where the trailer lights and trailer brakes may not function
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
Owners describe a cascade of electrical failures in 2021 F-150s. Battery drain without obvious cause, often paired with AC malfunction, leaves vehicles unable to start after parking. Alternators fail suddenly, disabling power steering and forcing unwanted park shifts mid-drive. Gateway module software faults trigger "Stop Safely Now" warnings and complete power loss at highway speed, leaving drivers stranded in traffic.
Trailer systems are particularly problematic. Brake controllers lose recognition of connected trailers; owners apply brakes only to discover they're inoperable. Some report trailer push-back incidents where failure to engage trailer brakes caused off-road excursions. Trailer brake lights fail; false "trailer attached" warnings persist after disconnection.
Software-related failures plague infotainment and cluster displays. Screens go completely black; instrument clusters reboot while driving at 30–65 mph, leaving drivers without speedometer or vital gauges. Audio systems spike to 100+ decibels without user input. A few owners report soy-based underbody wiring chewed by rodents, leaving vehicles unable to start or steer.
One owner's vehicle caught fire after 15 miles; another reported unintended airbag deployment without collision. Parking brake systems engage unexpectedly or malfunction, with some recalls performed twice yielding no fix. Dealerships often decline repeat recalls citing prior service history, leaving owners responsible for costs.
Same Ford F-150 electrical reports on nearby years: 2018 · 2019 · 2020
Battery dies shortly after parking (45 minutes reported in one case). AC simultaneously malfunctions, blowing only hot air or not functioning. Independent mechanics report this as recurring, potentially affecting multiple vehicles. One owner was quoted $4,500+ for AC repair at dealership before discovering the issue via independent shop.
When: Within first year of ownership; occurs after vehicle parked for short periods
Symptoms owners cite: Complete battery drain after 45 minutes of parking; AC blows only hot air or fails entirely; Vehicle will not turn over
Repairs/costs cited: Independent mechanics report ordering parts to address parasitic drain; one owner declined $4,500+ dealership estimate. AC began working after independent evaluation without major repairs.
Recalls/TSBs owners mention: Owner believes potential recall exists based on independent mechanic reporting multiple similar complaints
Fuel door solenoid fails, triggering 'Refuel Error' messages and grinding noises when pressing fuel release button. Ford's design does not offer separate motor replacement; entire fuel door assembly must be replaced. Extended warranty denies claim citing 'Body and Structural' exclusion despite motor defect being safety-related.
When: Within warranty period; specific mileage not stated
Symptoms owners cite: Refuel Error messages on instrument panel; Grinding noises from fuel door mechanism; Fuel door fails to operate properly
Repairs/costs cited: Entire fuel door assembly replacement required (~$500-1,000+ parts cost estimated). Extended Ford Premium Care warranty denied coverage. Dealership attempted pre-authorization; Ford corporate denied claim.
Recalls/TSBs owners mention: Extended warranty denied; Ford design does not offer modular motor replacement
Alternator fails suddenly with 'Service Soon' and 'Check Electrical System' warnings, causing immediate loss of propulsion, power steering, all gauges, electronic parking brake engagement during motion, transmission shifting to park mid-drive, and inability to shut off ignition. Battery was damaged ('fried'). Incident documented by Ohio State Highway Patrol.
When: After 'Service Soon' warning appears; occurs within 2 minutes
Symptoms owners cite: Complete loss of motive power; Loss of power steering; All gauges fail; Electronic parking brake locks while driving; Transmission shifts to park during motion; Unable to shut off ignition for several minutes after engine stops; Battery damaged
Repairs/costs cited: Alternator failure caused battery damage. No repair cost cited; incident documented by law enforcement.
Instrument cluster reboots while driving at various speeds (30-65 mph), leaving panel blank with no speedometer or vital information. Reboot occurs multiple times, creating safety distraction. Owner suspects similarity to SSM 50294 involving emoji glitches during phone calls. Dealership proposes $1,000 full system reboot but won't confirm issue or recreate problem.
When: Multiple times; speeds 30-65 mph reported
Symptoms owners cite: Instrument panel goes blank during driving; Speedometer and vital gauges disappear; Panel reboots after short time; Reboot happens multiple times per incident; Driver left without critical information
Codes mentioned: SSM 50294 (suspected by owner; emoji-related display glitch)
Repairs/costs cited: Dealership proposes $1,000 system reboot with no assurance of fix. Dealer reports reluctant to recreate problem; vehicle held 2+ weeks without resolution.
Recalls/TSBs owners mention: Ford indicates vehicle not affected per VIN check. Dealership unwilling to confirm SSM similarity.
Vehicle displays 'Shift to P' error at red light and shifter becomes completely unresponsive. Driver unable to shift to Park or Neutral despite repeated attempts, creating hazardous situation at busy intersection. Vehicle finally shifted to Park after multiple attempts; no error codes found with OBD scanner after restart.
When: Immediately upon light turning green; mild 65-degree day after 55-mile drive
Symptoms owners cite: Unexpected 'Shift to P' error message; Shifter becomes completely unresponsive; Unable to shift despite multiple attempts; Auto start/stop engaged inappropriately
Repairs/costs cited: No codes retrieved. Issue resolved after restart; no repair performed.
Trailer brake system never functions properly from delivery. Initial complaints of 'trailer wiring fault' and 'trailer disconnected' messages. After harness replacement, intermittent slide brakes with catch-and-release cycling. Pedal brakes produce zero output. Ford engineer told owner pedal brake output shouldn't be expected and problem works as designed. Owner tested trailer on dealer loaner truck—worked flawlessly with brake output on both systems. Ford and dealership refuse meaningful repair.
When: From vehicle delivery; continues after multiple repair attempts
Symptoms owners cite: Constant trailer wiring fault messages; Trailer disconnected errors; Zero brake output on pedal brakes; Intermittent slide brakes; Slide brakes catch and release repeatedly; Trailer simulator test passes at dealership but real-world failure
Repairs/costs cited: Trailer wiring harness replaced; trailer brake controller replaced (worsened issue). Owner tested same trailer on dealer loaner F-150 with full functionality.
Recalls/TSBs owners mention: Ford engineer asserted pedal brake output not expected; blamed trailer despite owner's comparative testing proving otherwise
Truck unlocks itself repeatedly when owner is in proximity of vehicle with keys in pocket, even while walking around house or garage. All lights power on and electronics activate. Creates battery drain and potential security/safety hazard if hazardous materials left in unlocked vehicle. Dealership unable to resolve after four visits.
When: Immediately after purchase
Symptoms owners cite: Vehicle unlocks without pressing unlock button; All lights turn on; Electronics power up spontaneously; Occurs multiple times with simple proximity; Significant battery drain from repeated unlocking
Repairs/costs cited: Taken to dealer four times; no resolution achieved.
Recalls/TSBs owners mention: Ford customer relations disconnects calls; no corporate response
Both DRLs fail completely and high beams become inoperative, leaving only low beams functional. Dealership replaced control modules without success; advised full headlight assembly replacement required. Both sealed LED assemblies failed despite being designed to last vehicle's lifetime. Reduced day and night visibility increases collision risk. Other 2021 F-150 owners report similar failures online.
When: Within first few years of ownership
Symptoms owners cite: Both DRLs fail completely; High beams inoperative; Only low beams working; Reduced daytime visibility; Reduced nighttime visibility on dark roads
Repairs/costs cited: Control modules replaced without fixing issue. Full headlight assembly replacement needed but owner has not pursued due to high cost.
Parking brake light illuminates constantly with system engaging when shifting from Drive to Park, when shutting down, or when starting vehicle. Light stays illuminated during reverse operation. Owner reports vehicle should not allow reverse or gear shifting when brake engaged. Dealership unable to duplicate issue. Ford customer service marked case 'RESOLVED' despite issue persisting since February 2022.
When: Starting February 2022; intermittent but recurring
Symptoms owners cite: Parking brake light constantly illuminates; Brake engages when shifting Drive to Park; Brake engages during shutdown; Brake engages when starting; Light stays illuminated while in reverse; Vehicle allows reverse with brake engaged (safety violation)
Repairs/costs cited: Dealership unable to duplicate. No repair performed.
Recalls/TSBs owners mention: Ford marked case 'RESOLVED' despite persistent issue; no follow-up
Vehicle displays 'Stop Safely Now' message at 70 mph and engine immediately shuts down. Automatic shift to park occurs; vehicle cannot shift to neutral, leaving it stuck in live traffic lane. Owner attributes to TSB 23-2317 describing 'Stop Safely Now' warnings, no-start conditions, and gateway module software faults. Matches known Ford defect pattern.
When: At 70 mph highway speed without warning
Symptoms owners cite: 'Stop Safely Now' warning displayed; Engine shuts down immediately; Automatic shift to Park; Cannot shift to Neutral; Vehicle stuck in traffic lane; Complete loss of propulsion
Codes mentioned: TSB 23-2317 (owner assertion: gateway module software faults)
Repairs/costs cited: Vehicle at dealer for diagnosis; issue not yet resolved at time of complaint.
Recalls/TSBs owners mention: Matches known TSB 23-2317 indicating Ford awareness of pattern
When trailer connected, right-side trailer brake light fails. After disconnection, false 'Blind Spot and Cross Traffic Alert Deactivated - Trailer Attached' warnings persist for days. Turn signal indicators flash at double speed with 'trailer left/right turn lamp fault' messages. Issue reproduces with multiple trailers. Dealership observes all symptoms but claims inability to obtain parts for repair.
When: Upon trailer connection and disconnection; warnings persist for days
Symptoms owners cite: Right trailer brake light inoperative when trailer connected; False 'trailer attached' warnings after disconnection; Turn signal flashing at double speed; Trailer brake lamp fault messages; Symptoms clear after several days; Reoccurs with each new trailer connection
Repairs/costs cited: Dealership observed all issues but unable to source repair parts
While towing 7,500 lb trailer downhill during right turn, trailer pushed into vehicle and began sliding. Driver manually applied trailer brakes but they failed to engage. Traction control warning illuminated. Trailer pushed vehicle off road onto dirt/stone mount, damaging rear bumper and corner panel. Received recall notice 22V193000 (Electrical System) after incident. Recall service did not prevent failure.
When: While towing; occurs downhill during turning maneuver
Symptoms owners cite: Trailer brake failure when applied; Trailer push-back/jackknife; Vehicle pushed off roadway; Traction control warning
Repairs/costs cited: Independent mechanic repaired collision damage. Vehicle undrivable during failure.
Recalls/TSBs owners mention: Recall 22V193000 (Electrical System) issued after incident but did not prevent failure
Dealership (McGee Ford) claimed to have repaired electrical recalls owner was unaware of and erased recall notices. Shortly after, major electrical issues emerged: no turn signals, no airbags, 15 safety codes active. Year-long battle with repairs; parking brake locked up while driving 70 mph on highway. Multiple dealerships and Ford refuse repairs, blaming original service dealer.
When: Shortly after August 2024 recall erasure; parking brake incident at highway speed
Symptoms owners cite: No functioning turn signals; Airbag system non-functional; 15 active safety codes; Parking brake locks during highway driving at 70 mph; Complete electrical system malfunction
Codes mentioned: 15 safety-related codes
Repairs/costs cited: Initial estimate $6,000 and 4 weeks. Dealership provided Nissan Sentra loaner with summer tires (inadequate for winter/contractor use). Repairs not completed after 6+ weeks.
Recalls/TSBs owners mention: Ford and heritage dealer refuse repairs, demanding McGee Ford (original service dealer) cover cost
Parking brake light illuminates constantly with chiming and 'parking brake malfunction' messages. Recall 23S35 performed in October 2023 at different dealer, but repair appears incorrectly completed—visible green corrosion on harness and improper zip-tie placement versus Ford's official repair documentation. Ford refuses to reopen closed recall citing 12-month warranty limit and ownership transfer.
When: Ongoing; recall performed October 2023 at different dealer
Symptoms owners cite: Constant parking brake light illumination; Chiming while driving; Parking brake malfunction message; Visible corrosion under vehicle
Codes mentioned: Recall 23S35 (performed incorrectly)
Repairs/costs cited: Recall 23S35 performed but not per Ford's documented procedure. Owner has photos of improper installation.
Recalls/TSBs owners mention: Ford refuses to reopen or re-repair recall citing 12-month window and ownership transfer
Infotainment/display screen goes completely black, losing access to radio, climate, and cameras. After four service visits spanning 2+ months including screen replacement and APIM unit replacement, issue persists. Ford Engineering investigated for extended period. Ford initially claimed isolated, first-of-its-kind issue. Owner later learns Ford opened recall for 1.1 million vehicles for display/camera software issues. Owner reports feeling gaslit by Ford's initial denials.
When: December 2024 initial complaint; persists after multiple repairs
Symptoms owners cite: Main display screen completely black; Loss of radio controls; Loss of climate controls; Loss of camera access; Screen remains black despite repairs
Repairs/costs cited: Display screen replaced; APIM unit replaced; issue persists. Ford Engineering investigating. 'Tokens' to be installed for remote diagnostics.
Recalls/TSBs owners mention: Ford initially denied issue was widespread; later opened recall for 1.1 million vehicles for same defect
360 camera system failed within first year, leaving only backup camera functional. Dealership repair attempt disabled all cameras including backup camera. One year later, Ford claimed to have corrected part but then reversed course, stating software upgrade would cause more problems and not fix cameras. Vehicle at 19,000 miles, still under bumper-to-bumper warranty. Backup camera is federally required safety device. Dealership reports no known fix; refuses loaner vehicle.
When: Within first year of ownership
Symptoms owners cite: 360 camera system complete failure; Only backup camera remaining; Dealership repair disabled all cameras; Backup camera non-functional; Loss of required safety device
Repairs/costs cited: Dealership attempted repair; made situation worse. Ford offered part then retracted, stating software fix would worsen problems.
Recalls/TSBs owners mention: Ford refuses to provide loaner; states no known fix available
Vehicle stuck in Drive with engine off; cannot be turned on unless in Park, but cannot shift unless engine on—complete interlock failure. Service manager confirmed this is 'very common issue' requiring $1,000+ shift module replacement not covered under warranty. Owner reports Reddit community showing many low-mileage, newer F-150s with identical failure and fix.
When: Low mileage (~40,000 miles or less reported)
Symptoms owners cite: Vehicle stuck in Drive; Engine will not start out of Park; Cannot shift without engine running; Transmission/shift system lockup
Codes mentioned: TSB 25-2045 (Gear Shift Module Concerns)
Repairs/costs cited: Shift module replacement required; $1,000+ cost. Not covered under warranty despite vehicle age and mileage.
Recalls/TSBs owners mention: Ford does not warranty shift module; service manager confirmed common defect
Ambient light sensor (Part DG9Z13A018E) fails to read daylight during warm months, persistently reporting VERY DARK reading lasting 10+ minutes. Issue temperature-dependent; occurs only in full sun on warm days. Causes instrument panel dimming, 12-inch screen dimming, and reverse image (parking assist) dimming. Can be temporarily disabled by turning auto-headlights to OFF; condition reasserts when returned to AUTOMATIC.
When: Warm sunny days; requires full sun and warm temperature
Symptoms owners cite: Inverted light sensor reading (very dark); Instrument cluster dims; 12-inch screen dims; Reverse/parking assist image dims; Auto-headlights turn on in daylight
Codes mentioned: Part DG9Z13A018E (Ambient Light Sensor)
Repairs/costs cited: Verified at dealership since 2023. Cannot replicate indoors or on cool/overcast days.
Vehicle fails to start after not being driven for several days. No warning lights illuminate. Battery replaced multiple times but failure recurs shortly after replacement. Owner suspects parasitic drain running battery while vehicle off. Abnormal ticking sound noted from engine relay. Dealership unable to determine cause.
When: After vehicle sits unused for several days; occurs at ~30,000 miles
Symptoms owners cite: No-start condition after sitting; No warning lights before failure; Battery repeatedly drained; Abnormal ticking sound from engine relay
Repairs/costs cited: Battery replaced multiple times without fixing underlying parasitic drain. No repair completed.
Pro Trailer Assist program won't load or function from day one. Constant electrical lamp fault messages appear when trailering, making it impossible to verify trailer lights work. Turn signals blink abnormally fast mimicking bulb-out condition despite no actual bulb failures. All symptoms occur only when trailer connected. Dealership replaced APIM module twice in 40 days; no resolution. Manufacturer offering replacement 2022 truck (40 days in shop from 328 to 1,255 miles).
When: From first trailer use; all mileage from 328 to 1,255
Symptoms owners cite: Pro Trailer Assist never loads or functions; Constant electrical lamp fault messages when trailering; Turn signals flash at double speed; Symptoms only occur with trailer connected; Cannot verify trailer light function
Repairs/costs cited: APIM module replaced twice (40-day service period). No success.
Recalls/TSBs owners mention: Manufacturer offering replacement 2022 truck
Rear camera image becomes distorted, blank, or intermittently blue when shifting to Reverse. On separate occasion, console screen ceases functioning, displays no data, shuts off intermittently, and turns on independently. Headlight warning lights and Forward Collision Avoidance warning illuminate with 'center sensor not active' message. Dealership made multiple software updates without resolution.
When: At 35,000 miles for camera distortion and console failure
Symptoms owners cite: Rear camera image distorted/blank/intermittently blue; Console screen non-functional; Console screen displays no data; Screen shuts off and restarts independently; Forward Collision Avoidance warning light; Center sensor not active message
Repairs/costs cited: Multiple software updates by dealership without success.
Vehicle displays 'Park Brake Fault - Service Now' error immediately after purchase (October 25, 2025). Taken to dealer; dealer reported recall performed twice already and refused to perform again, citing unusual pattern. Dealership instead replaced driver rear brake caliper and bled brakes ($1,000+ owner cost). Issue reoccurred two days after repair. Recall 23S35 performed twice prior under previous owner; Ford refuses to address again.
When: Two days after purchase; initial recall supposedly performed twice
Symptoms owners cite: Park brake fault warning displays; Service now message; Brake light engages inappropriately
Codes mentioned: Recall 23S35 (performed twice prior; refused again)
Repairs/costs cited: Dealership replaced driver rear brake caliper, bled brakes. Owner paid $1,000+. Issue reoccurred.
Recalls/TSBs owners mention: Recall 23S35 previously performed twice; Ford/dealer refuse to repeat despite failure
Vehicle wiring in undercarriage chewed by squirrels and chipmunks, causing shuddering, jerking, flashing check engine light, and unknown warning lights. Dealership diagnosed soy-based wiring as target for rodent damage. Repaired once; failure reoccurred one month later with identical damage pattern. Second repair completed but recurring risk remains high.
When: At 4,000 miles; second occurrence one month after first repair
Symptoms owners cite: Shuddering and jerking while driving; Check engine light flashing; Unknown warning lights flashing; Electrical system malfunction from chewed wiring
Codes mentioned: Check Engine (flashing)
Repairs/costs cited: Wiring repaired twice; soy-based material composition makes vehicle vulnerable to rodent damage.
Interior leaking from windshield and other undetermined areas. Ford unable to identify source despite reproducing leaks in firewall area. Water accumulates on floor mats creating slipping hazard for pedals. Owner reports foot slipped off control pedals due to wet mats, creating accident risk. Ford offers only caulking and sealing common areas, refuses to acknowledge as major issue.
When: Ongoing; confirmed during March 2024 shop visit (4 days)
Symptoms owners cite: Water pooling on interior floor; Wet floor mats; Water visible on windshield interior; Visibility reduction from moisture; Slipping hazard on pedals
Repairs/costs cited: Dealership reproduced leaks but unable to identify source. Only offered caulking/sealing.
Vehicle lost power steering assist while driving, becoming difficult to maneuver. Warning messages appeared. Dealership identified wiring underneath engine as soy-based and eaten by rodents/outdoor creatures. Dealership provided repair estimate but vehicle not yet repaired at time of complaint (10,000 miles).
When: At ~10,000 miles
Symptoms owners cite: Loss of power steering assist; Difficult to maneuver; Multiple warning messages
Repairs/costs cited: Estimate provided by dealership; repair not yet completed.
Vehicle suddenly shuts off without warning while driving with family, nearly resulting in serious crash. Multiple occurrences. Despite multiple service visits and ongoing recall work, problem remains unresolved and vehicle continues to fail dangerously.
When: Multiple occasions while driving with family
Symptoms owners cite: Complete loss of power while vehicle in motion; Engine shuts off without warning; Loss of power steering; Loss of braking assist (inferred)
Repairs/costs cited: Multiple service visits; recalls performed; issue not resolved.
Hybrid battery in PowerBoost model failed due to apparent internal shorting. No prior warning indicators or fault codes. Photos taken by dealership service department. Owner expresses concern about fire risk under vehicle. Similar failures reported in online communities but unverified.
When: Unknown; no prior indicators
Symptoms owners cite: Battery internal failure/shorting; No warning lights prior to failure
Codes mentioned: Part ML3Z-10B690-D (Hybrid Battery)
Repairs/costs cited: Failed component at dealership; further inspection status unknown.
On multiple occasions, infotainment system volume suddenly maxes out without user adjustment. Volume becomes 100+ decibels, causing terror and disorientation. Cannot be lowered except by shutting off vehicle and opening door. Occurs 6 times in 8 months. Dealership refuses repair, claims inability to recreate, charges $197 diagnostic fee each visit.
When: 6 occurrences over 8 months of ownership
Symptoms owners cite: Volume suddenly increases to maximum (100+ dB); No user adjustment made; Cannot lower volume while engine running; Absolutely terrifying experience; Only resolution is engine off + door open
Repairs/costs cited: Dealership unable/unwilling to recreate. Charges $197 per diagnostic visit.
After 15 miles of residential driving, smoke emitted from driver-side wheel well. Owner pulled hood release and flames erupted 12 inches high from hood. Owner moved vehicle away from house and trees; vehicle became fully engulfed in flames including interior cabin. Complete total loss.
When: After approximately 15 miles of driving
Symptoms owners cite: Smoke from driver-side wheel well; Flames from under hood; Rapid full vehicle engulfment; Fire involves cabin interior
Repairs/costs cited: Total loss; fire department response; complete vehicle destroyed
Upon starting truck, after 3 seconds of sitting, speakers make extremely loud pop noise followed by loud static and crackling for duration of drive. Problem occurs twice but not reproducible for dealer. Affects 2021+ F-150s with B&O Unleashed 18 Speaker sound package. Owner reports this could traumatize driver or cause accident if occurring on freeway.
When: Two occurrences; occurs 3 seconds after starting engine
Symptoms owners cite: Extremely loud speaker pop noise; Loud static noise; Loud crackling noise; Continues entire drive; Not reproducible for dealer
Repairs/costs cited: Not diagnosed or repaired.
Ford offers Customer Satisfaction Program 12M02 extending APIM warranty to 5 years from warranty start date regardless of mileage (longer than original vehicle warranty). Coverage automatically transfers to subsequent owners. Ford is denying coverage to current owner but cannot define qualification criteria. Owner argues if some affected vehicles qualify, all should.
When: Program denial for APIM replacement
Symptoms owners cite: APIM failure/malfunction
Repairs/costs cited: Program 12M02 available but access denied to this owner.
Recalls/TSBs owners mention: Ford denies coverage under CSP 12M02; refuses to clarify eligibility criteria
After attaching trailer, trailer brakes become completely inoperable at various speeds. 'Trailer Not Connected' message displays despite active trailer connection. No warning lights illuminate. Vehicle taken to dealer for Campaigns 22V193000 and 25V132000 (Electrical System) prior to failure.
When: At 57,425 miles while towing
Symptoms owners cite: Trailer brakes inoperable when connected; False 'Trailer Not Connected' message; No warning lights; Failure at various speeds
Codes mentioned: NHTSA Campaign 22V193000 (Electrical System), NHTSA Campaign 25V132000 (Electrical System)
Repairs/costs cited: Not diagnosed or repaired.
While driving, vehicle displayed pre-collision warning immediately followed by restraint system warning. Airbag deployed without any collision, impact, obstacle, or reason for deployment. Airbag shattered windshield and caused interior damage. False activation of pre-collision system and unintended airbag deployment represents serious safety hazard and injury/loss-of-control risk.
When: During driving; no collision occurred
Symptoms owners cite: Pre-collision warning displayed; Restraint system warning; Airbag deployed without impact; Windshield shattered; Interior damage
Repairs/costs cited: Airbag deployed; windshield replacement required.
Upon opening front driver-side door, abnormal grinding noise from motor on front passenger-side retractable running board, and board failed to deploy. Dealership diagnosed motor failure requiring replacement. Owner attempted DIY replacement and failed. Not repaired at 81,000 miles.
When: At 81,000 miles
Symptoms owners cite: Abnormal grinding from running board motor; Running board fails to deploy; Motor unable to operate
Repairs/costs cited: Dealership diagnosed motor failure. Owner attempted repair; not completed.
While starting vehicle, instrument cluster and infotainment system reset independently affecting trailer blind spot setting while towing. Two dealerships unable to determine cause. Related to Ford SSM 50975. No repair completed by ~100 miles mileage.
When: Upon starting vehicle; very early in vehicle life (~100 miles)
Symptoms owners cite: Instrument cluster resets independently; Infotainment system resets independently; Affects trailer blind spot settings; Cannot determine cause
Codes mentioned: Ford SSM 50975
Repairs/costs cited: Two dealerships unable to diagnose or repair.
Vehicle failed State Inspection because computer failed to communicate with State Inspection testing equipment. No warning lights illuminated. Dealership determined software update required. Issue related to SSM 51411. No repair completed; manufacturer provided no assistance.
When: At 77,000 miles during State Inspection
Symptoms owners cite: Computer fails to communicate with inspection equipment; Vehicle fails State Inspection; No warning lights
Codes mentioned: SSM 51411
Repairs/costs cited: Dealership identified software update needed; not performed.
While pulling trailer, truck intermittently stops recognizing trailer brake connection without warning. Driver only notices brakes failed when trailer pushes truck during stopping. All other trailer connections (lights, turn signals) working. Unpredictable failure; sometimes corrected by reconnecting 7-pin adapter; sometimes requires battery disconnect/reconnect. Online forums show common complaint pattern.
When: Intermittent while towing; unpredictable
Symptoms owners cite: Truck loses trailer brake recognition; Message displays 'no trailer connected'; Brakes fail while trailer in motion; Trailer pushing truck to stop; All other trailer functions work
Repairs/costs cited: Workarounds: reconnect adapter or disconnect battery. No permanent fix.
Vehicle lost all power and stalled while driving. Also stalled at idle at intersection and stop sign. No longer starts; returns code P0627 'Fuel Pump A Control Circuit/Open' and cranks but not starts. FordPass warning: 'Powertrain control system detected electrical fault with fuel pump and associated wiring.' Symptoms match recall 25V455 but owner's VIN not listed in affected group.
When: Sudden stall while driving and at idle; ~57,000 miles
Symptoms owners cite: Loss of all power while driving; Engine stalls at idle; Vehicle cranks but will not start; Electrical fault with fuel pump; Fuel pump wiring failure
Codes mentioned: P0627 (Fuel Pump A Control Circuit/Open)
Repairs/costs cited: Vehicle towed home; not repaired.
Recalls/TSBs owners mention: Symptoms match recall 25V455 but VIN not included in affected group
While driving at night, instrument panel light turned off intermittently. No warning lights illuminated. Dealership diagnosed unknown software requiring update; manufacturer advised remedy not yet available. No repair possible at time of complaint (~2,700 miles).
When: At 2,700 miles; night driving at 40 mph
Symptoms owners cite: Instrument panel lights turn off intermittently; Loss of gauge visibility at night; No warning lights to indicate problem
Repairs/costs cited: Software update identified as needed but remedy not available from manufacturer.
Recalls/TSBs owners mention: Remedy not yet available per manufacturer
Vehicle stranded in parking lot with 'Park Brake Fault - Service Now' message. Ford issued recall 23S35 for this issue but owner's VIN did not show as eligible in Ford's system. Owner was not notified of recall despite being affected. Concerned this could happen while driving.
When: In parking lot; unclear mileage
Symptoms owners cite: Park brake fault warning; Service now message; Vehicle unable to move
Codes mentioned: Recall 23S35 (VIN not listed as eligible)
Repairs/costs cited: Stranded in parking lot; no repair attempted.
Recalls/TSBs owners mention: Recall 23S35 available but owner's VIN not listed as eligible per Ford system
While driving at 65 mph, trailer brakes became completely inoperable. Trailer brake warning light illuminated. Diagnosed with software failure and repaired. Related to Campaigns 22V193000 (Electrical System). Trailer brake controller replaced; issue resolved at time of complaint.
When: At 4,600 miles while at highway speed
Symptoms owners cite: Trailer brakes inoperable; Trailer brake warning light; Loss of trailer braking during motion
Codes mentioned: NHTSA Campaign 22V193000 (Electrical System)
Repairs/costs cited: Trailer brake controller replaced; resolved.
Company vehicle received notification of NHTSA Campaign 22V193000 (Electrical System) but recall repair parts not yet available. Dealership confirmed parts unavailable. Manufacturer confirmed parts unavailable. No failure experienced but recall incomplete at time of complaint.
When: Recall notification issued; parts not available
Symptoms owners cite: No failure yet; waiting for recall repair
Codes mentioned: NHTSA Campaign 22V193000 (Electrical System)
Repairs/costs cited: Recall parts not available; repair cannot be performed.
Recalls/TSBs owners mention: Manufacturer confirmed parts unavailable; exceeded reasonable timeframe
Trailer brakes became inoperable. Diagnosed with TRM failure; unknown TSB and software update completed. Vehicle repaired but failure persisted. Vehicle taken to dealer for Campaign 25V132000 (Electrical System) prior to failure. Manufacturer contacted but no assistance provided.
When: At 70,000 miles
Symptoms owners cite: Trailer brake system failure message; Brakes inoperable; Failure persists after repair
Codes mentioned: TRM failure, NHTSA Campaign 25V132000 (Electrical System)
Repairs/costs cited: Software update and TRM repair completed; failure persists.
While driving at 45 mph, instrument cluster and navigation screen went completely black. Dealership diagnosed need to reprogram electronic system and repaired vehicle. Failure occurred again second time; mechanic unable to duplicate failure. Manufacturer notified.
When: At 16,000 miles while driving
Symptoms owners cite: Instrument cluster blacks out; Navigation screen goes dark; Loss of critical driving information; Recurs after repair
Repairs/costs cited: Electronic system reprogramming performed; failure reoccurred.
Upon starting truck, extremely loud static sound at maximum volume from speakers. Static so loud owner could barely think. Nothing but turning off truck and opening door stops sound; volume/audio controls ineffective. Parked at store; had to drive 10 minutes with extreme noise. Owner left disoriented with piercing headache lasting 24+ hours; ear ringing persists.
When: Upon truck startup
Symptoms owners cite: Maximum volume static noise at startup; Extremely loud; disorienting; Audio controls unresponsive; Only solution: engine off + door open; Physical effects: severe headache, ear ringing
Repairs/costs cited: Not diagnosed or repaired.
Vehicle continuously attempted automatic OTA updates, draining battery repeatedly. Owner replaced battery and carries jumper cables/quick starter as workaround. Dealership unable to perform updates after 2 weeks in shop with no progress. Forum reports indicate vehicle built with whatever parts available due to COVID supply chain disruption. Software and subsequent updates not remedying issue.
When: Ongoing; 2+ weeks in dealership shop
Symptoms owners cite: Continuous OTA update attempts; Battery repeatedly drained; Vehicle unable to complete updates; Persistent issue despite multiple software updates
Repairs/costs cited: Dealership unable to resolve after 2+ weeks; no documentation available.
Rearview backup camera blacks out, won't load, cuts on and off. When in Drive, takes several minutes to load radio and navigation. Camera blacks out at startup; by the time driver backs up, still not loaded. Takes 10 minutes for system to fully function. Issue persists for extended time. Affects multiple makes/models indicating systematic software issue.
When: Ongoing; occurs on every startup
Symptoms owners cite: Backup camera blacks out at startup; Camera won't load for several minutes; Radio/navigation load delayed; Systems cut on and off; 10-minute delay before full functionality
Repairs/costs cited: Ongoing; not resolved.
Warning light appeared then engine shut off while driving in middle of extremely busy intersection. Vehicle could not be shifted to Neutral to move off road. Hazard lights reduced to very weak blinking, undetectable in pouring rain. Owner forced to exit vehicle in dangerous traffic. Towed from intersection to dealer. Dealership identified bad alternator that damaged battery.
When: At busy intersection in heavy rain
Symptoms owners cite: Warning light; Engine shutdown; Loss of vehicle control; Unable to shift to Neutral; Hazard lights extremely dim; Stranded in traffic
Repairs/costs cited: Alternator failure and battery damage; towed.
Speakers not working; audio function failed to produce sound. Safety features inoperable (inferred from complaint). No warning lights illuminated. Related to Customer Satisfaction Program 22B08. Dealership not contacted; vehicle not diagnosed or repaired. Manufacturer contacted but no assistance provided.
When: At 42,000 miles
Symptoms owners cite: Complete audio failure; No sound from speakers; Safety features inoperable
Codes mentioned: Customer Satisfaction Program 22B08
Repairs/costs cited: Not diagnosed or repaired.
Recalls/TSBs owners mention: No assistance provided despite CSP 22B08 applicability
Vehicle purchased from Planet Ford with assurance no axle problem. Drove from Texas to California; upon arrival, dashboard controls went dead with speedometer and other controls failing. Truck felt sluggish. Dealership (Tuttle Click Ford Lincoln, Irvine) discovered rear axle about to fall off. Vehicle held for 1+ month with estimate of additional 2-4 weeks or longer.
When: After cross-country drive to CA; ~1+ month in shop
Symptoms owners cite: Dashboard controls dead; Speedometer non-functional; Multiple controls stopped working; Vehicle sluggish performance; Rear axle critical failure (about to separate)
Repairs/costs cited: Rear axle requires replacement; vehicle held 1+ month with 2-4 additional weeks estimated.
Driver-side seat belt interlock sticks in unlocked position, creating risk of failure to lock during crash. Safety defect reported alongside multiple other electrical system failures.
When: Ongoing
Symptoms owners cite: Seat belt interlock locked in unlocked position; Cannot engage/lock seat belt; Safety restraint failure risk
Repairs/costs cited: Not repaired; multiple related electrical failures
Synthesized from 102 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
Drivers side head light is half working
DRL lights are dead after three years of ownership. Dealer wants $1600 per light assembly to repair them. Cannot afford to repair them. makes the truck less visible day and night.
Cluster will randomly shut off causing all gauges to act like the vehicle isn't on. Then it will turn back on. I notice that transmission temp gauge will be the only gauge that wouldn't go back to normal. It will take several minutes for gauge to reset. The risk is not knowing your speed and causing a distraction to what is happening while driving. No dealer could redo the problem.
It's a documented issue but not catastrophic. 102 complaints have been filed. Repairs average $850 and most owners catch it before it causes a breakdown.
Across the 19 complaints that reported odometer mileage, most electrical failures cluster between 10,000 and 66,000 miles, with the median around 35,000. A quarter of owners report trouble before 10,000; a quarter make it past 66,000. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.
Independent shops typically charge around $850 for electrical repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Yes — 1 active recall(s) cover electrical issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.