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ProblemsByVinFile / 2021-FORD-TRANSIT-CONNECTNHTSA data synced 2 hours ago
2021 · Ford
Ford Transit Connect problems
2 active recall campaigns on file, only 8 owner complaints in the NHTSA database. Often that means the recall caught it before the field did.
Reliability score
8.6 / 10
Limited NHTSA data — only 8 complaints on file. The score reflects what's reported, but a small sample skews easily. 2 active recalls on file.
0
Critical
2
Severe
0
Moderate
Should you avoid this 2021 Transit Connect?
Not enough data for a verdict
Only 8 NHTSA complaints on file — too few for a confident call. The 2 active recalls above remain authoritative; read those first.
Our read of the federal NHTSA complaint and recall record for this exact year and model —
not a substitute for a pre-purchase inspection. How we score.
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What owners are saying
recent NHTSA-filed complaints · verbatim
2021 Transit Connect· powertrain
We have just passed 87,000 miles on our 2021 Ford Transit Connect and the transmission has had to be completely replaced. We were told at the transmission repair facility that ours was one of 4 2021 Ford Transit Connects in their shop alone with a whole transmission replacement…
The transmission hasn't been working correctly for the last 2 years. It was constantly shifting incorrectly, lagging, stuttering, and making driving difficult. It finally just stopped in the middle of traffic and would not move. It threw a diagnostic code of P0751, which we…
Automatic braking system module System went out mid drive and Locked up the front right and back left brakes making vehicle immovable in the middle of the highway. Towed to a dealership where they had to remove and replace ABS module no warning lamps were present. No prior…
My windshield is leaking and has been leaking since manufacturing. The windshield is flexing and is missing the adhesive along the top. Caused electrical damage to the car.
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Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Fix: Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Fix: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Common questions
Is the 2021 Ford Transit Connect reliable?
Limited NHTSA data. Only 8 owner complaints have been filed for the 2021 Ford Transit Connect, which is not enough for a meaningful reliability score. Active recalls (if any) are listed on this page and remain authoritative — those are verified defects regardless of complaint volume. For a confident reliability read we look for at least 10 owner complaints in the federal database.
Should you avoid the 2021 Ford Transit Connect?
Only 8 NHTSA complaints on file — too few for a confident call. The 2 active recalls above remain authoritative; read those first. We don't issue a buy/avoid verdict on the 2021 Ford Transit Connect without a meaningful complaint sample — doing so off a handful of filings would be guesswork.
What should I check before buying a used 2021 Ford Transit Connect?
There isn't enough NHTSA complaint data on the 2021 Ford Transit Connect to flag a standout failure pattern. Run the VIN for open recalls — those are free to fix regardless of warranty — get a standard pre-purchase inspection, and ask the seller for service records.
Is the 2021 Ford Transit Connect a good used car to buy?
Hard to say from federal data alone — only 8 owner complaints have been filed. Lean on the recall list above, a pre-purchase inspection, and a vehicle-history report on the specific VIN. Our data tells you what the model is known for; a history report tells you what that exact car has been through.
What's the most common problem on the 2021 Ford Transit Connect?
Based on NHTSA records, the most-reported issue is powertrain, with 4 complaints filed. Average repair cost runs about $2,500 at an independent shop.
What's the most expensive thing that goes wrong?
The powertrain is one of the costlier repair items. Average repair cost runs about $2,500 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.
How do I check if my Ford Transit Connect has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2021 Ford Transit Connect?
Hard to say from NHTSA data alone with only 8 complaints on file. A quality service contract runs $1,800–3,500 over 3 years. The decision comes down to your specific situation: vehicle cost, miles on it, how long you plan to keep it, and whether you can absorb a $3K–$8K repair without straining cashflow. With limited public data on this vehicle, lean on the recall list above and check owner forums before committing.
Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database, last synced 2 hours ago. Verify the raw federal record at
nhtsa.gov/vehicle/2021/Ford/Transit Connect.
Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics.
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