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2021 Jeep Grand Cherokee airbags problems

severe Owners of the 2021 Jeep Grand Cherokee have filed 9 NHTSA complaints about the airbags at roughly $1,100 to repair (U.S. federal records, as of September 2026). Source: NHTSA Office of Defects Investigation. See airbags across all vehicles →

Ask A Mechanic
Complaints
9
Recalls
1
Avg fix
$1,100
airbags complaints on the Jeep Grand Cherokee, by model year
Model yearairbags complaints
2017 Grand Cherokee 15
2018 Grand Cherokee 24
2019 Grand Cherokee 12
2020 Grand Cherokee 10
2021 Grand Cherokee (this page) 9
2022 Grand Cherokee 9
2023 Grand Cherokee 5
2025 Grand Cherokee 5
7crashes
5injuries

Related recalls

severe NHTSA 21V873000 November 10, 2021

Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles

Disabled air bags can increase the risk of injury to occupants in a crash.

Fix: Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y79.

Is there a fix? Manufacturer service bulletins

The manufacturer has issued service bulletins covering airbags on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.

Service Bulletin 9100356 Jun 2024

MODULE Occupant Restraint After Battery Drainage ORC do not work. Please follow the following steps. 1. Check ORC proxi, if the ORC is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them.

full bulletin at NHTSA ↗
Service Bulletin S2319000004 Jun 2023

Buzz, Squeak Or Rattle (BSR) From Steering Wheel Area While Turning.

full bulletin at NHTSA ↗
Service Bulletin S2319000002 Feb 2023

Service Electric Power Steering Message On Cluster. Electric Power Steering Light On After Recent Service.

full bulletin at NHTSA ↗
Service Bulletin S2319000002 Feb 2023

Service Electric Power Steering Message On Cluster. Electric Power Steering Light On After Recent Service.

full bulletin at NHTSA ↗
Service Bulletin S2323000011 Jan 2023

Rattle Noise From Driver Side Window Switch With Loud Music Or Driving On Rough Road.

full bulletin at NHTSA ↗

Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.

What owners are reporting 2 most recent

airbags · filed 12/31/2024

Was in an accident another car hit us running approximately 45-50 when we was turning in. And no airbags deployed

airbags · filed 12/31/2024

The contact owns a 2021 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer, however, the vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact was informed that there were no records indicating previous repairs performed by the dealer. The contact stated…

Had airbags trouble with your 2021 Jeep Grand Cherokee? File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.

Common questions

How serious is the airbags problem on the 2021 Jeep Grand Cherokee?

It's a meaningful issue. 9 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $1,100.

At what mileage does the airbags typically fail?

Mileage data is limited for this issue. Owners report failures across a wide range, suggesting cause is more about driving conditions and maintenance than mileage alone.

What does it cost to fix?

Independent shops typically charge around $1,100 for airbags repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.

Are there any recalls related to airbags?

Yes — 1 active recall(s) cover airbags issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.

Related

Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database. Verify the raw federal record at nhtsa.gov/vehicle/2021/Jeep/Grand Cherokee. Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are independent-shop national averages and may differ in your area. Some links on this page are affiliate links.
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