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ProblemsByVinFile / 2021-JEEP-GRAND-CHEROKEENHTSA data synced 9 hours ago
2021 · Jeep
Jeep Grand Cherokee problems
395 owner complaints and 6 active recall campaigns on file. Here's the breakdown — what's serious, what's noise, what a working mechanic would actually do about it.
Reliability score
6.0 / 10
Average for the segment. Some recurring trouble spots worth knowing about.
0
Critical
6
Severe
0
Moderate
Should you avoid this 2021 Grand Cherokee?
High-risk ownership
Repair exposure runs above average — only with money set aside and eyes open.
Steering: 102 complaints, classified severe, failures cluster 12,000–38,000 mi
Electrical system: 65 complaints, classified severe
Reliability score 6.0/10 — around the segment average
6 recall campaigns on file
Our read of the federal NHTSA complaint and recall record for this exact year and model —
not a substitute for a pre-purchase inspection. How we score.
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The contact owns a 2021 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer, however, the vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The…
Front Drive shaft broke off vehicle while driving at 45 mph and lost control of vehicle. Vehicle is available for inspection. The vehicle lost control and almost flipped over when the drive shaft broke off. Problem was confirmed by dealer. Manufacturer has not inspected vehicle…
When you go over a bump you have a loud hollow thump or bang coming from the rear suspension its not your normal noise from a bump their are 2 diffrent sounds 1 is normal the 2nd doesnt belong their. Something is loss or not sitting correctly you can even hear it louder if you…
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Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles
A tail light side marker that does not illuminate can reduce vehicle visibility to other drivers, increasing the risk of a crash.
Fix: Dealers will inspect and replace both body-mounted tail light assemblies, as necessary, free of charge. Owner notification letters were mailed June 8, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z50.
Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3
An unexpected loss of drive power increases the risk of a crash.
Fix: Dealers will replace the EGR valve assembly, free of charge. Owner notification letters were mailed June 23, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z31.
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Grand Cherokee L vehicles
A missing weld may allow the child seat tether to separate from the seat frame during a crash, increasing the risk of injury.
Fix: Dealers will inspect and, if necessary, replace the second-row seat back frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z24.
It's got known weak points. With a reliability score of 6.0 out of 10 based on 395 owner complaints filed with NHTSA, the 2021 Jeep Grand Cherokee has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.
Should you avoid the 2021 Jeep Grand Cherokee?
The 2021 Jeep Grand Cherokee is a higher-risk ownership prospect. Repair exposure runs above average — only with money set aside and eyes open. The record behind that call: Steering: 102 complaints, classified severe, failures cluster 12,000–38,000 mi; Electrical system: 65 complaints, classified severe; Reliability score 6.0/10 — around the segment average; 6 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
What's the most common problem on the 2021 Jeep Grand Cherokee?
Based on NHTSA records, the most-reported issue is steering, with 102 complaints filed. Typical failure occurs around 32,257 miles. Average repair cost runs about $700 at an independent shop.
What's the most expensive thing that goes wrong?
The steering is one of the costlier repair items. Average repair cost runs about $700 at an independent shop. Typical failure occurs around 32,257 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.
How do I check if my Jeep Grand Cherokee has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2021 Jeep Grand Cherokee?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 395 complaints on file and the costliest repair averaging $700, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.
Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database, last synced 9 hours ago. Verify the raw federal record at
nhtsa.gov/vehicle/2021/Jeep/Grand Cherokee.
Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics.
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