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ProblemsByVin File / 2021-JEEP-GRAND-CHEROKEE
2021 · jeep

jeep Grand Cherokee problems

6 safety recalls. 391 owner complaints. We mapped every trouble spot before you sign the papers.

0 5 10
Reliability score
6.0 / 10

Average for the segment. Some recurring trouble spots worth knowing about.

0
Critical
6
Severe
0
Moderate

Top trouble spots 8 categories with 3+ complaints

steering
102 reports · avg $700
severe
electrical
65 reports · avg $850
severe
powertrain
47 reports · avg $2,500
moderate
lighting
31 reports · avg $250
moderate
brakes
16 reports · avg $450
severe
engine
16 reports · avg $3,100
severe
suspension
16 reports · avg $900
severe
airbags
9 reports · avg $1,100
severe

What owners are saying recent NHTSA-filed complaints · verbatim

2021 Grand Cherokee · airbags Crash
Was in an accident another car hit us running approximately 45-50 when we was turning in. And no airbags deployed
12/31/2024 · NHTSA ODI #11633457.0
2021 Grand Cherokee · airbags
The contact owns a 2021 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer, however, the vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The…
12/31/2024 · NHTSA ODI #11633371.0
2021 Grand Cherokee · powertrain
Front Drive shaft broke off vehicle while driving at 45 mph and lost control of vehicle. Vehicle is available for inspection. The vehicle lost control and almost flipped over when the drive shaft broke off. Problem was confirmed by dealer. Manufacturer has not inspected vehicle…
12/31/2021 · NHTSA ODI #11445766.0
2021 Grand Cherokee · suspension
WHEN YOU GO OVER A BUMP YOU HAVE A LOUD HOLLOW THUMP OR BANG COMING FROM THE REAR SUSPENSION ITS NOT YOUR NORMAL NOISE FROM A BUMP THEIR ARE 2 DIFFRENT SOUNDS 1 IS NORMAL THE 2ND DOESNT BELONG THEIR. SOMETHING IS LOSS OR NOT SITTING CORRECTLY YOU CAN EVEN HEAR IT LOUDER IF YOU…
12/31/2020 · NHTSA ODI #11385723.0

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

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Likely repair cost in next 24 months
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Active recalls showing 3 of 6

severe NHTSA 22V544000 28/07/2022

Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles

A tail light side marker that does not illuminate can reduce vehicle visibility to other drivers, increasing the risk of a crash.

Fix: Dealers will inspect and replace both body-mounted tail light assemblies, as necessary, free of charge. Owner notification letters were mailed June 8, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z50.
severe NHTSA 22V284000 28/04/2022

Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3

An unexpected loss of drive power increases the risk of a crash.

Fix: Dealers will replace the EGR valve assembly, free of charge. Owner notification letters were mailed June 23, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z31.
severe NHTSA 22V180000 24/03/2022

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Grand Cherokee L vehicles

A missing weld may allow the child seat tether to separate from the seat frame during a crash, increasing the risk of injury.

Fix: Dealers will inspect and, if necessary, replace the second-row seat back frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z24.
View all 6 recalls →

Common questions

Is the 2021 Jeep Grand Cherokee reliable?

It's got known weak points. With a reliability score of 6.0 out of 10 based on 391 owner complaints filed with NHTSA, the 2021 Jeep Grand Cherokee has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.

What's the most common problem on the 2021 Jeep Grand Cherokee?

Based on NHTSA records, the most-reported issue is steering, with 102 complaints filed. Average repair cost runs about $700 at an independent shop.

What's the most expensive thing that goes wrong?

The steering is one of the costlier repair items. Average repair cost runs about $700 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Jeep Grand Cherokee has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2021 Jeep Grand Cherokee?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 391 complaints on file and the costliest repair averaging $700, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.

Related vehicles

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 19 hours ago. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with jeep. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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